New Survey Reveals 2 in 5 Americans Had Devices Lost, Stolen or Damaged; Affordable Solution Provides Peace of Mind
Atlanta, Ga. and Bellevue, Wash. — Jun. 28, 2012
Today, T-Mobile USA, Inc. and specialty insurer Assurant Solutions announced the availability of a new mobile device protection program for T-Mobile® Monthly4G™ customers in the United States. The program, called Monthly4G Handset Protection (MHP), includes coverage for accidental damage, water damage, loss, theft, and mechanical or electrical malfunction after the manufacturer’s warranty has expired.
“There has been increased consumer demand for no-annual contract wireless plans and our Monthly4G plans are being adopted in record numbers -– with our prepaid business doubling over the past year,” said Mike Katz, vice president of marketing and head of prepaid, T-Mobile USA. “We want to provide these customers with security and protection options like we do our postpaid customers and are happy to launch MHP with Assurant Solutions. They have tremendous expertise in developing mobile protection solutions for global carriers, and we are confident that this program will add significant value to the T-Mobile customer experience.”
A recent smartphone protection survey* by Kelton Research showed two in five Americans have had their smartphone lost, stolen or damaged but only 35 percent insure their devices.
“T-Mobile is a global telecommunications leader, with America’s largest 4G network. They have a reputation for bringing innovative solutions to their customers,” said Manny Becerra, president of Assurant Solutions Mobile Services. “Keeping their customers connected to the people and interests that matter to them most is a top priority. We are pleased to support T-Mobile in this effort by providing comprehensive protection and peace of mind to their Monthly4G customers.”
T-Mobile customers can enroll in the program for $7 per month when they purchase a new T-Mobile phone with an accompanying Monthly4G rate plan, like the T?Mobile Monthly4G No Annual Contract $50/mo. unlimited plan which offers unlimited talk, text and Web with no overage charges, and the first 100 MB of data at up to 4G speeds all on America’s Largest 4G Network®. To learn more about MHP, see http://t-mo.co/MowJt2.
*Source: Kelton Research Smartphone Protection Survey, April/May 2012
Patrice Eastham
Assurant Solutions / Assurant Specialty Property
770-763-2740
Lindsay Morio
T-Mobile USA Media Relations
425-383-4002
About T-Mobile USA:
Based in Bellevue, Wash., T-Mobile USA, Inc. is the U.S. wireless operation of Deutsche Telekom AG (OTCQX: DTEGY). By the end of the first quarter of 2012, approximately 129 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group — 33.4 million by T-Mobile USA — all via a common technology platform based on GSM and UMTS and additionally HSPA+ 21/HSPA+ 42. T-Mobile USA’s innovative wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank T-Mobile USA among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. For more information, please visit http://www.T-Mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG. For further information on Deutsche Telekom, please visit www.telekom.de/investor-relations.