[Skip to content](https://www.t-mobile.com/news/press/t-mobile-responds-to-california-wildfires#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Responds to California Wildfires December 08, 2017  2 min read - Facebook IconShare on Facebook - X IconShare on Twitter - LinkedIn IconShare on LinkedIn *The wildfires in California have been devastating for tens of thousands of people, including T‑Mobile customers. We are focused on keeping employees safe while doing what we can to maintain cell service to affected areas. We are also continuing to evaluate ways to support our customers and employees as the situation evolves.* __Customer Updates (as of Dec. 8, 2017)__ - Help American Red Cross support relief efforts in communities affected by disasters like wildfires. To donate, text REDCROSS to 90999 to give $10 to American Red Cross, which helps people affected by disasters big and small. The donation will be charged to your next T‑Mobile bill. Text messaging charges will not apply. More information can be found at: [http://www.mobilegiving.org/terms-and-conditions/](http://www.mobilegiving.org/terms-and-conditions/) - Mobile trucks have been deployed in Ventura and LA counties so people can charge devices, access WiFi, use loaner mobile phones as needed, and get supplies like bottled water. __Network Updates (as of Dec. 8, 2017)__ - Power outages have and will impact service but at this time coverage in most areas is at 100% connectivity. Customers have several options to stay up to date with T‑Mobile’s recovery efforts: - Follow CTO Neville Ray on [social media](https://twitter.com/NevilleRay) - Visit [www.my.t‑mobile.com](http://www.my.t-mobile.com/) or call 611 from your T‑Mobile handset - For the latest local information on the wildfires: - [http://calfire.ca.gov/communications/communications\_StatewideFireSummary](http://calfire.ca.gov/communications/communications_StatewideFireSummary) - [https://twitter.com/CAL\_FIRE](https://twitter.com/CAL_FIRE) Tags[Consumer](https://www.t-mobile.com/news/archive/consumer)[Network](https://www.t-mobile.com/news/archive/network) ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [ \ NetworkPress Release \ __T‑Mobile Responds to Southwest Colorado Flooding, Mobilizes Emergency Network Resources__  \ November 01, 2026|2 min read](https://www.t-mobile.com/news/network/t-mobile-responds-to-colorado-flooding-mobilizes) [ \ NetworkStatement \ __T‑Mobile Responding to Malibu Wildfires__ \ October 15, 2026|1 min read](https://www.t-mobile.com/news/network/t-mobile-responding-to-malibu-wildfires) [ \ NetworkPress Release \ __T‑Mobile Teams Restore Connectivity and Provide Community Support as Gulf Coast Communities Recover from Hurricane Isaias (Updated 10/15)__  \ October 07, 2026|17 min read](https://www.t-mobile.com/news/network/t-mobile-helps-gulf-coast-communities-prepare-as-tropical-storm-isaias-strengthens) [ \ NetworkPress Release \ __T‑Mobile Teams Respond as Nor’easter Impacts East Coast__ \ September 27, 2026|2 min read](https://www.t-mobile.com/news/network/t-mobile-teams-respond-as-noreaster-impacts-east-coast)