[Skip to content](https://www.t-mobile.com/news/press/t-mobile-prepares-for-series-of-powerful-storms-impacting-and#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Prepares for Series of Powerful Storms Impacting Northern California and Northern Nevada January 07, 2017  3 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn *The Un-carrier offers guidance to customers to keep them connected before, during and after the storms* __Concord, CA — January 8, 2017 —__ With rain, snow and strong winds hitting Northern California and Northern Nevada over the next several days, T‑Mobile’s operations and engineering teams are actively monitoring weather patterns and preparing equipment and supplies in affected areas to help customers stay connected. From readying backup generators, Cell-On-Wheels (COW), and fuel tanks, to setting up an engineering Command Center in the areas of expected impact, T‑Mobile engineers and rapid response teams are ready to mobilize. In addition, T‑Mobile’s Geo-Redundant Network Operation Centers (NOCs) will closely manage network traffic and further coordinate any response needed. Here are some important steps people can take to increase chances of connecting with loved ones before, during and after the storm: - __Make sure your phone is fully charged__ and have a plan to recharge your phone in case of a power outage, such as a car charger or portable power charger. You can find several options in our retail stores. - __Conserve phone battery life__ during power outages by utilizing your phone’s power-save mode. Also consider reducing screen brightness, turning off location-based services when they’re not being used, and limiting app usage and downloads. - __Send a text__ instead of calling. Text messages are more likely to get through during high usage periods since texts require fewer network resources. - __If you need to make a call, keep it short__ so others can get through. The number of calls spikes during severe weather events; try to limit conversations and keep the network available for all to use. - __Keep your phone dry__ by storing it in a plastic bag or other waterproof covering. - __Make sure emergency contacts are updated on your phone.__ - __Use Wi-Fi calling__ if cellular service is not available. Wi-Fi calling allows T‑Mobile customers with capable devices to text and make and receive voice calls via any Wi-Fi connection. - __For iOS__ go to *Settings > Phone > Wi-Fi Calling*. - __For Android__ go to *Settings > More Connection Settings > Wi-Fi Calling*. Customers can stay up to date with the latest storm forecasts from NOAA’s National Weather Service at [weather.gov](http://www.weather.gov/). For T‑Mobile Customer Care, visit [www.my.t‑mobile.com](http://www.my.t-mobile.com/) or call 611 from your T‑Mobile handset. \# # # __About T‑Mobile US, Inc.:__   As America's Un-carrier, T‑Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 71.5 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T‑Mobile US provides services through its subsidiaries and operates its flagship brands, T‑Mobile and MetroPCS. For more information, please visit [http://www.T‑Mobile.com](https://www.t-mobile.com/).     __Media Contact:__ T‑Mobile US Media Relations [MediaRelations@t‑mobile.com](mailto:MediaRelations@t-mobile.com)   Tags[Consumer](https://www.t-mobile.com/news/archive/consumer)[Hurricane Relief](https://www.t-mobile.com/news/archive/hurricane-relief) ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [ \ DevicesPress Release \ __Get iPhone 18 Pro on Us at T‑Mobile — America’s Best Network__   \ September 10, 2026|17 min read](https://www.t-mobile.com/news/devices/iphone-18-pro-iphone-duo-apple-watch-release) [ \ NetworkPress Release \ __T‑Mobile Prepares for and Responds to Hurricane Lowell in Hawaiʻi (Updated 9/9/26)__  \ September 05, 2026|4 min read](https://www.t-mobile.com/news/network/t-mobile-positions-crews-and-resources-across-hawaii-ahead-of-hurricane-lowell) [ \ CommunityPress Release \ __T‑Mobile Expands Free Wi-Fi and Device Charging Support in Indiana Communities Facing Prolonged Commercial Power Outages (Updated 8/25/2026)__ \ August 21, 2026|5 min read](https://www.t-mobile.com/news/community/t-mobile-teams-support-midwest-storm-response) [ \ NetworkPress Release \ __T‑Mobile Supports Hawaiʻi Through Hurricane Lala with Network Recovery, Satellite Connectivity and Community Support (Updated 8/22/26)__ \ August 16, 2026|9 min read](https://www.t-mobile.com/news/network/t-mobile-expands-network-recovery-and-customer-support-across-hawaii-following-hurricane-lala)