T-Mobile Unveils Free and Exclusive FamilyWhere Check In Service

January 30, 2012

New check-in feature enables families to share location via free mobile app

FamilyWhere Check In

T-Mobile USA, Inc. introduces FamilyWhere® Check In, a free feature of the popular FamilyWhere service for families, powered by Safely, a division of Location Labs.1 The FamilyWhere Check In service is only available to T-Mobile customers and can be downloaded from the Android Market. The new service joins T-Mobile’s bonus apps and services program, which allows customers to get more and do more with their data plans running on America’s Largest 4G Network.

In 2011, more than 16 million U.S. mobile subscribers used location-based “check-in” services on their phones.2 With this growing demand, T-Mobile is proud to offer a free check-in service that gives its customers additional peace of mind knowing where their loved ones are. With just one click, the service enables kids to quickly and easily send an SMS with their location to family and friends. As an SMS with a link to a map, the check-in may be viewed from any Web browser-enabled device on any network.

“The expansion of our FamilyWhere suite of services is just another way we’re demonstrating our ongoing commitment to providing amazing, affordable services to consumers across carriers,” said Torrie Dorrell, vice president of Applications, Content and Games for T-Mobile USA. “We’re proud to offer the check-in feature to consumers with no additional fee or subscription required to share location with friends and family, regardless of network.”

Exclusive to T-Mobile, FamilyWhere Check In expands the functionality of FamilyWhere, a location-based suite of services that helps customers keep track of the most important people in their lives. Upgrading will give families with active kids greater peace of mind with the following features:

  • On-demand location. Easily locate all devices on your account any time they are connected to T-Mobile’s network.
  • Broad device support. Even locates devices without GPS and without installing any additional software.
  • Automatic alerts. Schedule SMS or email alerts whenever family members aren’t where they’re supposed to be.
  • View locations from anywhere. From the convenience of your Android device or from any Web browser, you can verify your family’s whereabouts.

An upgrade to FamilyWhere Locate is $9.99 (U.S.) per month and can support up to 10 devices per account. For more information about FamilyWhere and other family service options, visit http://family.t-mobile.com/safety-and-security or find the application in Android Market.

T-Mobile’s HSPA+ 4G network not available everywhere. See coverage details at https://www.t-mobile.com.

1 Standard text and data rates may apply.


Lindsay Morio

T-Mobile USA Media Relations



About T-Mobile USA:

Based in Bellevue, Wash., T-Mobile USA, Inc. is the U.S. wireless operation of Deutsche Telekom AG (OTCQX: DTEGY). By the end of the third quarter of 2011, approximately 129 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group — 33.7 million by T-Mobile USA — all via a common technology platform based on GSM and UMTS and additionally HSPA+ 21/HSPA+ 42. T-Mobile USA’s wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank T-Mobile USA among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. For more information, please visit http://www.T-Mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG. For further information on Deutsche Telekom, please visit www.telekom.de/investor-relations.