[Skip to content](https://www.t-mobile.com/news/press/t-mobile-responds-to-california-wildfires#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Responds to California Wildfires December 08, 2017  2 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn *The wildfires in California have been devastating for tens of thousands of people, including T‑Mobile customers. We are focused on keeping employees safe while doing what we can to maintain cell service to affected areas. We are also continuing to evaluate ways to support our customers and employees as the situation evolves.* __Customer Updates (as of Dec. 8, 2017)__ - Help American Red Cross support relief efforts in communities affected by disasters like wildfires. To donate, text REDCROSS to 90999 to give $10 to American Red Cross, which helps people affected by disasters big and small. The donation will be charged to your next T‑Mobile bill. Text messaging charges will not apply. More information can be found at: [http://www.mobilegiving.org/terms-and-conditions/](http://www.mobilegiving.org/terms-and-conditions/) - Mobile trucks have been deployed in Ventura and LA counties so people can charge devices, access WiFi, use loaner mobile phones as needed, and get supplies like bottled water. __Network Updates (as of Dec. 8, 2017)__ - Power outages have and will impact service but at this time coverage in most areas is at 100% connectivity. Customers have several options to stay up to date with T‑Mobile’s recovery efforts: - Follow CTO Neville Ray on [social media](https://twitter.com/NevilleRay) - Visit [www.my.t‑mobile.com](http://www.my.t-mobile.com/) or call 611 from your T‑Mobile handset - For the latest local information on the wildfires: - [http://calfire.ca.gov/communications/communications\_StatewideFireSummary](http://calfire.ca.gov/communications/communications_StatewideFireSummary) - [https://twitter.com/CAL\_FIRE](https://twitter.com/CAL_FIRE) Tags[Consumer](https://www.t-mobile.com/news/archive/consumer)[Network](https://www.t-mobile.com/news/archive/network) ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [ \ NetworkPress Release \ __T‑Mobile Prepares for and Responds to Hurricane Lowell in Hawaiʻi (Updated 9/14/26)__  \ September 05, 2026|5 min read](https://www.t-mobile.com/news/network/t-mobile-positions-crews-and-resources-across-hawaii-ahead-of-hurricane-lowell) [ \ NetworkPress Release \ __T‑Mobile Monitoring and Ready to Respond to Tropical Storm Edouard (Updated 9/2/26)__  \ September 01, 2026|3 min read](https://www.t-mobile.com/news/network/t-mobile-monitoring-and-ready-to-respond-to-tropical-storm-edouard) [ \ CommunityPress Release \ __T‑Mobile Expands Free Wi-Fi and Device Charging Support in Indiana Communities Facing Prolonged Commercial Power Outages (Updated 8/25/2026)__ \ August 21, 2026|5 min read](https://www.t-mobile.com/news/community/t-mobile-teams-support-midwest-storm-response) [ \ NetworkPress Release \ __T‑Mobile Supports Hawaiʻi Through Hurricane Lala with Network Recovery, Satellite Connectivity and Community Support (Updated 8/22/26)__ \ August 16, 2026|9 min read](https://www.t-mobile.com/news/network/t-mobile-expands-network-recovery-and-customer-support-across-hawaii-following-hurricane-lala)