[Skip to content](https://www.t-mobile.com/news/press/t-mobile-responds-to-california-wildfires#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Responds to California Wildfires December 08, 2017  2 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn *The wildfires in California have been devastating for tens of thousands of people, including T‑Mobile customers. We are focused on keeping employees safe while doing what we can to maintain cell service to affected areas. We are also continuing to evaluate ways to support our customers and employees as the situation evolves.* __Customer Updates (as of Dec. 8, 2017)__ - Help American Red Cross support relief efforts in communities affected by disasters like wildfires. To donate, text REDCROSS to 90999 to give $10 to American Red Cross, which helps people affected by disasters big and small. The donation will be charged to your next T‑Mobile bill. Text messaging charges will not apply. More information can be found at: [http://www.mobilegiving.org/terms-and-conditions/](http://www.mobilegiving.org/terms-and-conditions/) - Mobile trucks have been deployed in Ventura and LA counties so people can charge devices, access WiFi, use loaner mobile phones as needed, and get supplies like bottled water. __Network Updates (as of Dec. 8, 2017)__ - Power outages have and will impact service but at this time coverage in most areas is at 100% connectivity. Customers have several options to stay up to date with T‑Mobile’s recovery efforts: - Follow CTO Neville Ray on [social media](https://twitter.com/NevilleRay) - Visit [www.my.t‑mobile.com](http://www.my.t-mobile.com/) or call 611 from your T‑Mobile handset - For the latest local information on the wildfires: - [http://calfire.ca.gov/communications/communications\_StatewideFireSummary](http://calfire.ca.gov/communications/communications_StatewideFireSummary) - [https://twitter.com/CAL\_FIRE](https://twitter.com/CAL_FIRE) Tags[Consumer](https://www.t-mobile.com/news/archive/consumer)[Network](https://www.t-mobile.com/news/archive/network) ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [ \ NetworkPress Release \ __T‑Mobile Introduces Dynamic CX, AI-Powered Technology Designed to Help Keep Customers Connected During Summer’s Biggest Live Events__ \ June 04, 2026|5 min read](https://www.t-mobile.com/news/network/t-mobile-introduces-dynamic-cx-ai-powered-technology-designed-to-help-keep-customers-connected-during-summers-biggest-live-events) [ \ CommunityPress Release \ __Before, During and After: How T‑Mobile Shows Up for First Responders and Communities Across America at Every Stage__ \ May 19, 2026|7 min read](https://www.t-mobile.com/news/community/how-t-mobile-shows-up-for-first-responders-across-america) [ \ NetworkPress Release \ __Ahead of the Storms: How T‑Mobile Is Ready to Help Central U.S. Communities Stay Connected__ \ May 18, 2026|1 min read](https://www.t-mobile.com/news/network/t-mobile-is-ready-to-help-central-u-s-communities-stay-connected) [ \ NetworkPress Release \ __T‑Mobile Deploys Network and Community Support Following Mississippi Storms (5/11)__ \ May 07, 2026|2 min read](https://www.t-mobile.com/news/network/t-mobile-support-mississippi-storms)