[Skip to content](https://www.t-mobile.com/news/press/statement-t-mobile-working-to-help-customers-stay-connected-to#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # Statement: T‑Mobile Working to Help Customers Stay Connected to Friends and Family in Philippines After Typhoon Haiyan November 14, 2013  2 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn After the tragic devastation from Typhoon Haiyan, many T‑Mobile customers are trying to reach and stay in touch with their family and friends in the Philippines. T‑Mobile and all of its operating brands including MetroPCS, GoSmart Mobile, Brightspot (Target) and Walmart Family Mobile, are making this easy to do, without worrying about charges or fees. T‑Mobile is waiving and crediting fees for all calls and text messages by current customers placed to the Philippines from November 8 through November 30, 2013. GoSmart Mobile, Brightspot (Target) and Walmart Family Mobile customers will receive credits for calls and text messages to the Philippines. Prepaid customers will be able to make calls and send text messages to the Philippines during this timeframe, free of charge, if their service is capable of international calling and texting. MetroPCS customers will be able to make calls and send text messages to the Philippines during this timeframe, free of charge and without any additional features added. Additionally, current T‑Mobile postpaid customers who may already be in the Philippines, and those who may have traveled to assist with relief efforts, will also have roaming fees waived when sending text messages or placing calls from the Philippines, retroactive to November 8, and through November 30. T‑Mobile customers who regularly make calls to the Philippines will receive a text message with more information. *HUG#1743720* ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [ \ BusinessPress Release \ __Rooted in Culture: T‑Mobile Report Unveils Latino Trends in Work, Entertainment and Connection__ \ September 24, 2025|7 min read](https://www.t-mobile.com/news/business/t-mobile-unveils-latino-mobile-trends-report) [ \ Un-carrierPress Release \ __T‑Mobile Report: Un-carrier Customers Protected from Over 19 Billion Scam Calls in 2023__ \ February 28, 2024|8 min read](https://www.t-mobile.com/news/un-carrier/t-mobile-report-customers-protected-from-over-19-billion-scam-calls-in-2023) [ \ NetworkBlog \ __Connectivity Offers Help – and Hope – as Need for Mental Health Support Rises__ \ July 18, 2022|3 min read](https://www.t-mobile.com/news/network/ceo-mike-sievert-988-connectivity) [ \ NetworkPress Release \ __Support in Seconds: T‑Mobile Customers Can Now Text 988 to Get Quick, Free Access to Mental Health Services__ \ July 18, 2022|4 min read](https://www.t-mobile.com/news/network/988-free-mental-health-services)