RadioShack to Offer T-Mobile Products and Services in Stores Beginning This Summer
Fort Worth, Texas and Bellevue, Wash. — Jul. 23, 2009
RadioShack Corporation (NYSE: RSH) and T-Mobile USA, Inc. today announced a retail agreement to offer T-Mobile® products and services in more than 4,000 RadioShack stores across the U.S. and Puerto Rico beginning later this summer.
The relationship expands RadioShack’s postpaid wireless offerings, and enables RadioShack to offer its customers a selection of T-Mobile’s most innovative, in-demand handsets – including the highly anticipated T-Mobile® myTouch™ 3G with Google™. For T-Mobile, the agreement nearly doubles the number of national retail partner stores offering its postpaid products and services nationwide, and makes RadioShack T-Mobile’s largest national retail partner. Terms of the agreement were not disclosed.
“RadioShack is focused on growing our mobility category and is committed to providing our customers with a broad selection of the best wireless products and services in the industry,” said Peter Whitsett, executive vice president and general merchandising manager at RadioShack. “The ability to offer a full line of T-Mobile devices, including the hottest exclusive T-Mobile handsets, reinforces RadioShack’s leadership in wireless.”
Doug Chartier, senior vice president of sales at T-Mobile USA, said, “Through our milestone partnership with RadioShack, T-Mobile’s presence in national retail stores expands nearly twofold, giving millions more people the opportunity to readily access our products and take advantage of the tremendous value T-Mobile provides its customers. By combining T-Mobile’s innovative devices and great value with RadioShack’s knowledgeable sales representatives, we expect customers to have an excellent in-store experience.”
With 4,450 company-operated locations, RadioShack offers one of the largest selections of wireless phones. RadioShack’s knowledgeable sales associates are committed to helping customers choose the best technology solution to meet their needs and the company was named one of the top customer service retailers in the nation in the fourth annual National Retail Federation Foundation/American Express Customer Service Survey.
T-Mobile is dedicated to providing the best experience in wireless, and has achieved the “Highest Ranked Wireless Customer Service Performance” in J.D. Power and Associates 2009 Wireless Customer Care Performance StudySM – Volume 1,* which ranked T-Mobile higher than all of its competitors for overall customer care performance. T-Mobile continues to expand its retail footprint, bringing this award-winning customer experience and the company’s wide array of innovative products, such as the iconic T-Mobile Sidekick® and groundbreaking Android™-powered devices, to more people nationwide. T-Mobile currently has more than 1,900 company-owned retail locations and distribution agreements with a number of large national retailers.
*T-Mobile received the highest numerical score among wireless providers in the proprietary J.D. Power and Associates 2009 Wireless Customer Care Performance Study – Vol. 1SM. Study based on responses from 13,423 consumers measuring 5 providers and measures opinions of consumers who contacted customer care within the past year. Proprietary study results are based on experiences and perceptions of consumers surveyed July-December 2008. Your experiences may vary. Visit jdpower.com
**Google and Android are trademarks of Google, Inc.
T-Mobile USA Media Relations
About T-Mobile USA, Inc.
Based in Bellevue, Wash., T-Mobile USA, Inc. is the U.S. wireless operation of Deutsche Telekom AG. By the end of the first quarter of 2010, approximately 150 million mobile customers were served by the mobile communication segments of the Deutsche Telekom group – 33.7 million by T-Mobile USA – all via a common technology platform based on GSM and UMTS, the world’s most widely used digital wireless standards. T-Mobile USA’s innovative wireless products and services help empower people to connect to those who matter most. Multiple independent research studies continue to rank T-Mobile among the highest in numerous regions throughout the U.S. in wireless customer care and call quality. For more information, please visit http://www.T-Mobile.com. T-Mobile is a federally registered trademark of Deutsche Telekom AG.
This press release contains forward-looking statements that reflect the current views of Deutsche Telekom management with respect to future events. The words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “plan,” “project” and “should” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on current plans, estimates and projections, and therefore you should not place too much reliance on them. Such statements are subject to risks and uncertainties, most of which are difficult to predict and are generally beyond Deutsche Telekom’s control, including, without limitation, those factors set forth in “Forward-Looking Statements” and “Risk Factors” contained in Deutsche Telekom’s annual report. If these or other risks and uncertainties materialize, or if the assumptions underlying any of these statements prove incorrect, Deutsche Telekom’s actual results may be materially different from those expressed or implied by such statements. Deutsche Telekom does not intend or assume any obligation to update these forward-looking statements.