T-Mobile Brings First 4G LTE Network to Troops and Families at Naval Station Guantanamo Bay, Cuba

November 09, 2016

In partnership with Navy Exchange Service Command, T-Mobile has built new, advanced LTE coverage to support the troops and families stationed there


Bellevue, Wash. — Nov. 10, 2016 — To support the 5,500 active duty military, reservists, their families, and staff who reside there, T-Mobile (NASDAQ: TMUS) today announced it has expanded its domestic 4G LTE network to cover Naval Station (NS) Guantanamo Bay, Cuba, bringing 4G LTE data and texting to the base for the first time. T-Mobile is providing the first LTE coverage to NS Guantanamo Bay through a contract with the Navy Exchange Service Command (NEXCOM).


“We’re honored to be able to serve those who serve this country with the first high-speed connection to the outside world for the thousands of service men and women and their families at Guantanamo Bay,” said John Legere, president and CEO of T-Mobile. “T-Mobile has a long and proud history of supporting our armed forces and that includes a deep commitment to being a great place to work for veterans and military as part of the White House Joining Forces Initiative.”


Through the previous wireless provider, residents at Naval Station Guantanamo Bay only had cellular voice service – no texting or data! Now, T-Mobile has built 11 cell sites with LTE coverage on the base from the nation’s fastest LTE provider on the nation’s most advanced LTE network.


“The new 4G LTE coverage is a huge boon to everyone at Naval Station Guantanamo Bay,” said Captain David Culpepper, the installation Commanding Officer. “This gives all of us here a whole new level of access to wireless devices and service—and is the first time a major U.S. wireless operator has actually built cell sites for LTE coverage inside of Guantanamo Bay.”


Starting in August, base residents have been able to activate T-Mobile service – choosing from all postpaid and prepaid plans the Un-carrier has to offer just like T-Mobile customers stateside – including a full selection of devices and accessories available at a Wireless Advocates retail kiosk inside the Navy Exchange (NEX) store on the base. Residents can also bring their own compatible phones to access the network. In addition, Department of Defense Commands stationed at NS Guantanamo Bay can purchase from T-Mobile’s Federal Government Sales Team.


“Every day we have the honor and privilege to serve our heroes in the military, the reserves and their families. And the number one ask from our military personnel in Guantanamo Bay has been about bringing high-speed wireless service to the base,” said Dan Brettler, chairman and CEO of Wireless Advocates. “Now, with the launch of T-Mobile LTE they’re amazed by the experience! We are proud to bring T-Mobile's great service and products to Guantanamo Bay.” 


With access to T-Mobile’s domestic 4G LTE network, customers in NS Guantanamo Bay can now enjoy all of T-Mobile’s Un-carrier benefits including:

  • Unlimited talk, text, 4G LTE data on your smartphone or tablet
  • Unlimited video and music streaming
  • Unlimited data, texting and low, flat-rate calls in 140+ countries and destinations

To learn more about T-Mobile’s network, visit www.t-mobile.com/coverage.


On all plans, during congestion the top 3% of data users (>28GB/mo.) may notice reduced speeds until next bill cycle due to data prioritization. Video typically streams on smartphone/tablet at DVD quality (480p). International service requires qualifying plan. See T-Mobile.com for Network Management policies and Terms and Conditions.
About T-Mobile US, Inc.
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 69.4 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit
# # #
Media Contacts
T-Mobile US Media Relations

Investor Relations 
877-281-TMUS OR 212-358-3210 


T-Mobile Brings First 4G LTE Network to Troops and Families at Naval Station Guantanamo Bay, Cuba. Link to view and download the asset in the Media Library.