T‑Mobile Responds to Hurricane Lane

August 23, 2018

UPDATE:
T-Mobile is promoting ‘Text to Give’ to assist the American Red Cross in helping people who may be affected by Hurricane Lane. To donate $10 to the American Red Cross, text LANE to 90999. The donation will be charged to your next T-Mobile bill. More information can be found at: http://www.mobilegiving.org/terms-and-conditions/

As Hurricane Lane approaches Hawaii, T-Mobile is closely monitoring the storm and is ready to respond. We have prepared for the storm's impact locally with emergency equipment, such as back-up power solutions including portable generators, fuel trucks and mobile Cell on Wheels (COWs), and we have rapid-response teams on standby to minimize potential service disruptions. In addition, we worked to ensure our employees, stores and facilities are well prepared for the storm conditions, for their own safety to be able to support our customers – and all residents of Hawaii – locally as the storm passes.

For questions about your account or service, visit www.my.t-mobile.com or call 611 from your T-Mobile handset.

For the latest information on the hurricane: