[Skip to content](https://www.t-mobile.com/news/press/our-reaction-to-the-ftc-lawsuit#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # Our Reaction to the FTC Lawsuit June 30, 2014 ![](https://www.t-mobile.com/news/_admin/uploads/2002/03/article-default.desktop-500x325.jpg) 2 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn We have seen the complaint filed today by the FTC and find it to be unfounded and without merit. In fact, T‑Mobile stopped billing for these Premium SMS services last year and launched a proactive program to provide full refunds for any customer that feels that they were charged for something they did not want. T‑Mobile is fighting harder than any of the carriers to change the way the wireless industry operates, and we are disappointed that the FTC has chosen to file this action against the most pro-consumer company in the industry—rather than the real bad actors. As the Un-carrier, we believe that customers should only pay for what they want and what they sign up for. We exited this business late last year and announced an aggressive program to take care of customers, and we are disappointed that the FTC has instead chosen to file this sensationalized legal action. We are the first to take action for the consumer, and I am calling for the entire industry to do the same. This is about doing what is right for consumers, and we put in place procedures to protect our customers from unauthorized charges. Unfortunately, not all of these third party providers acted responsibly—an issue the entire industry faced. We believe those providers should be held accountable and that the FTC’s lawsuit seeking to hold T‑Mobile responsible for their acts is not only factually and legally unfounded but also misdirected. John Legere, President & CEO, T‑Mobile Tags[Government Affairs](https://www.t-mobile.com/news/archive/government-affairs) ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [![T-Mobile Community Support Team & Truck Deployment, 2025](https://www.t-mobile.com/news/_admin/uploads/2025/09/T-MobileCommunitySupport2025_HERO-500x250.jpg) \ NetworkStory \ __From Compassion to Connection — Inside T‑Mobile’s Disaster Response__ \ September 24, 2025|6 min read](https://www.t-mobile.com/news/network/compassion-to-connection-t-mobiles-disaster-response) [![Making the Case for Companies Like Ours to Set Bold Sustainability Goals like Net-Zero by 2040](https://www.t-mobile.com/news/_admin/uploads/2023/02/nr-article-sievert-blog-netzero-2-3-23_v2-500x250.png) \ CommunityBlog \ __Making the Case for Companies Like Ours to Set Bold Sustainability Goals like Net-Zero by 2040__ \ February 06, 2023|5 min read](https://www.t-mobile.com/news/community/ceo-mike-sievert-making-case-for-net-zero) [![T-Mobile for Business and U.S. Department of Commerce Team Up to Support Minority-owned Businesses](https://www.t-mobile.com/news/_admin/uploads/2022/07/nr-hero-T-Mo-MBE-7-12-22-500x250.png) \ BusinessPress Release \ __T‑Mobile for Business and U.S. Department of Commerce Team Up to Support Minority-owned Businesses__ \ July 28, 2022|4 min read](https://www.t-mobile.com/news/business/t-mobile-for-business-and-dofc-support-mbes) [![T-Mobile Hispanic Heritage Month](https://www.t-mobile.com/news/_admin/uploads/2021/09/nr-article-HHM-LatinX-9-29-21-500x250.png) \ CommunityStory \ __Hispanic Heritage Month: “Food Is Our Love Language”__ \ September 30, 2021|7 min read](https://www.t-mobile.com/news/community/hispanic-heritage-month-food-is-our-love-language)