[Skip to content](https://www.t-mobile.com/news/network/t-mobile-responds-to-central-texas-flooding#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [NetworkCategory](https://www.t-mobile.com/news/category/network)[Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Responds to Central Texas Flooding July 16, 2026 *Working alongside emergency management partners to help keep communities and first responders connected* [Arrow Right Icon](https://www.t-mobile.com/news/_admin/uploads/2024/10/Nomad-SatCOLT-1-e1784243965815.jpg) T‑Mobile SatCOLT 3 min readListen IconListen Listen to this article 0:00 - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn As severe flooding continues to impact Central Texas, families, first responders and communities are facing incredibly difficult conditions. As the situation continues to evolve, T‑Mobile teams remain focused on one priority: helping customers, first responders and communities stay connected when it matters most. Our emergency response and network teams are coordinating around the clock with the Texas Division of Emergency Management (TDEM), the Federal Emergency Management Agency (FEMA), Cybersecurity and Infrastructure Security Agency (CISA) Region 6, Texas A&M Forest Service and local public safety agencies to assess impacts, prioritize restoration efforts and help maintain critical connectivity across affected communities. We are actively supporting San Antonio, Bexar County, Boerne, Kerrville, Kerr County and Uvalde. ### Network Response in Action Our network teams continue making progress restoring connectivity across affected areas while prioritizing deployments where conditions safely allow. Service has been restored in and around Kerrville, and restoration efforts continue across other impacted communities. To accelerate restoration efforts, we are deploying satellite-based backhaul solutions, including Starlink kits, to restore connectivity where traditional network connections have been disrupted. Restoration work is continuing as weather conditions improve and crews are able to safely access affected locations. ### Supporting the Response We remain in close contact with our emergency management partners, evaluating requests for additional support and adapting our response as conditions continue to evolve. We are ready to deploy additional resources as needed, including: - __Mobile Network Assets__: We have mobile network assets ready to deploy to help restore and expand wireless coverage as conditions allow and response needs evolve, including [SatCOLT](https://www.t-mobile.com/news/disaster-definitions)s (Satellite Cell on Light Trucks) and other portable cell sites. - __Resilient Network Operations__: Real-time network monitoring, Self-Organizing Network (SON) technology that automatically helps optimize network performance, and backup network solutions help us rapidly identify impacts and accelerate restoration. - __Rapid Connectivity Solutions__: We can rapidly activate [T-Priority](https://www.t-mobile.com/T-Priority) with [T-Satellite](https://www.t-mobile.com/coverage/satellite-phone-service) via eSIM and deploy devices to support public safety agencies and emergency response operations when requested. - __Community Support__: Our Community Support teams remain on standby to deploy charging trucks and Wi-Fi connectivity support to impacted communities as needs emerge. We’re committed to supporting customers, [first responders](https://www.t-mobile.com/news/community/how-t-mobile-shows-up-for-first-responders-across-america) and the communities impacted by this flooding as response efforts continue. [Arrow Right Icon](https://www.t-mobile.com/news/_admin/uploads/2026/06/OpenLgSatCOLT_Deployed_Door-Open-2.jpg) T‑Mobile SatCOLT ### Staying Safe and Connected If you live in or are traveling through an affected area, we encourage you to: - Keep your devices charged and have backup power available whenever possible. - Follow guidance from local emergency management officials. - Enable Wireless Emergency Alerts to receive critical notifications. - Check on neighbors, family members and others who may need assistance staying connected. In moments like these, [staying connected](https://www.t-mobile.com/news/network/t-mobile-advances-stronger-smarter-network-for-americans) can make all the difference—from receiving emergency alerts and coordinating with first responders to simply letting loved ones know you’re safe. That’s why our teams are working around the clock to restore service and support the communities affected by this flooding. If you need assistance or have questions about your service, please reach out to us by calling 611 from your T‑Mobile phone or 1-800-937-8997 and we will be happy to help. Please visit T‑Mobile’s [Emergency Response hub](https://www.xn--tmobile-506c.com/news/emergency-response) and follow T‑Mobile Newsroom on [X](https://x.com/tmobilenews) and [Instagram](https://www.instagram.com/tmobilenews/) for the latest updates. \### Tags[Community](https://www.t-mobile.com/news/archive/community)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response)[Network](https://www.t-mobile.com/news/archive/network) ## Related Stories [More Stories](https://www.t-mobile.com/news/category/network) [ \ CommunityPress Release \ __T‑Mobile Supports Customers During Super Typhoon Bavi__ \ July 08, 2026|2 min read](https://www.t-mobile.com/news/community/super-typhoon-bavi) [ \ NetworkStory \ __T‑Mobile’s Network Helps Power the Two Million-Person Knicks Championship Parade: By the Numbers__ \ July 08, 2026|3 min read](https://www.t-mobile.com/news/network/t-mobiles-network-helps-power-the-two-million-person-knicks-championship-parade-by-the-numbers) [ \ BusinessPress Release \ __T‑Mobile Appoints Chris Sambar Chief Enterprise Officer and Evolves Leadership Team to Advance its Next Era of Strategic Growth and Innovation__ \ July 07, 2026|9 min read](https://www.t-mobile.com/news/business/t-mobile-appoints-chris-sambar-chief-enterprise-officer) [ \ Un-carrierBlog \ __America’s Next Great Infrastructure Project is Connectivity__ \ July 02, 2026|4 min read](https://www.t-mobile.com/news/un-carrier/americas-infrastructure-project-connectivity)