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[NetworkCategory](https://www.t-mobile.com/news/category/network)[Press Release](https://www.t-mobile.com/news/press)
# T‑Mobile Continues Support Across Hawaiʻi as Hurricane Nolo Moves Away (Updated 9/27)
September 25, 2026
*Teams are restoring impacted network sites on Maui, supporting first responders and keeping satellite connectivity available to customers while remaining ready to provide community support*
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T‑Mobile Generators Being Deployed, 2026
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# __Update: September 27, 2026__
After a difficult stretch of severe weather across Hawaiʻi, Hurricane Nolo is moving away and conditions are improving. T‑Mobile teams remain across the islands, actively responding to network impacts while continuing to support customers, communities and first responders.
On Maui, as crews respond to the Olowalu Fire, T‑Mobile teams are also supporting restoration from separate power and transport disruptions, using backup power and portable satellite connectivity where needed to help keep people connected.
T‑Mobile also continues coordinating directly with emergency management and public safety partners, including Maui County Emergency Management, the Hawaiʻi Emergency Management Agency and the Hawaiʻi Communications Task Force, to support communications needs as response and restoration efforts continue. [T-Priority](https://www.t-mobile.com/t-priority) with [satellite connectivity](https://www.t-mobile.com/coverage/satellite-phone-service) continues to help keep first responders connected during the response.
Satellite connectivity continues to give customers another way to reach the people who matter most when terrestrial service isn’t available. Across recent hurricanes and storms in Hawaiʻi, customers have exchanged more than 150,000 messages through satellite connectivity — helping people check in with loved ones and share important updates. Text-to-911 also remains available for customers with compatible devices when terrestrial coverage isn’t available.
T‑Mobile will continue monitoring conditions, moving resources where they’re needed and standing ready to provide community support as response and recovery efforts continue.
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# __September 25, 2026: T‑Mobile Readies Network and Response Resources Ahead of Hurricane Nolo__
*With Nolo approaching Hawaiʻi, T‑Mobile is staging network and community support resources, expanding satellite connectivity options and increasing support for first responders through T-Priority*
When severe weather hits, staying connected can mean reaching family, getting critical information or helping first responders coordinate when every minute counts. After Hurricane [Lala](https://www.t-mobile.com/news/network/t-mobile-expands-network-recovery-and-customer-support-across-hawaii-following-hurricane-lala), Tropical Storm Moke and Hurricane [Lowell](https://www.t-mobile.com/news/network/t-mobile-positions-crews-and-resources-across-hawaii-ahead-of-hurricane-lowell), communities across Hawaiʻi are once again preparing for severe weather. T‑Mobile is preparing alongside them — readying the network, positioning response resources and working closely with emergency management and public safety partners.
### __Ready Before the Storm__
Additional network technicians and generator support are positioned across the islands, fixed generators are fueled and backup fuel plans are in place. Portable satellite connectivity solutions are also available on each island to help restore network connectivity if normal connections are disrupted.
T‑Mobile’s [Self-Organizing Network](https://tmobile-newsroom.wistia.com/medias/mo96mmphvr) (SON) uses AI and automation to adjust coverage as conditions change — technology that has helped the network adapt through recent storms across Hawaiʻi.
T‑Mobile has also opened access to [direct-to-cell satellite](https://www.t-mobile.com/coverage/satellite-phone-service) connectivity across Hawaiʻi for customers with compatible devices, giving them another way to text loved ones and reach emergency services through Text-to-911 when terrestrial coverage isn’t available. Customers are already using the service as Nolo approaches.
That added connection has already mattered in Hawaiʻi. During Hurricane Lala and Tropical Storm Moke, satellite connectivity supported 144,000 messages during response and recovery, giving people another way to stay connected as severe weather disrupted power and networks across the islands.
### __Helping First Responders Stay Connected__
T‑Mobile is working directly with public safety and emergency management partners ahead of Nolo to help first responders stay connected when conditions are at their toughest. [T-Priority](https://www.t-mobile.com/t-priority) gives eligible responders priority connectivity during heavy network demand, with satellite connectivity providing an additional layer of resilience when terrestrial service may be unavailable.
Eligible first responders and agencies can receive T-Priority with satellite connectivity for 30 days at no charge as a secondary SIM or eSIM on an unlocked, compatible device. Loaner devices can also be coordinated for agencies that need them — giving response teams more ways to stay connected and coordinate when every minute matters.
T‑Mobile’s emergency response teams are coordinating with federal, state and local agencies including FEMA, CISA, Hawaiʻi County, Kauaʻi County, Maui County Emergency Management (MEMA), City & County of Honolulu and the Hawaiʻi Communications Task Force to support communications needs and help clear potential restoration barriers.
### __Supporting Communities__
Community support supplies are positioned across the islands, with additional power banks and charged devices headed to the Big Island for distribution where they’re needed most. Teams are also monitoring shelter needs and are ready to provide additional support as conditions allow.
Customers should continue following guidance from local officials, keep phones and backup batteries charged and make sure emergency and weather alerts are enabled. For additional preparedness steps, visit [Stay Safe, Stay Prepared, Stay Connected: Simple Steps Before Severe Weather Strikes](https://www.t-mobile.com/news/community/stay-safe-prepared-connected-before-severe-weather-strikes).
For more information on T‑Mobile’s preparedness and response capabilities, visit the company’s [Emergency Response hub](https://www.t-mobile.com/news/emergency-response) and follow @TMobileNews on X and Instagram.
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Tips from T‑Mobile to Stay safe, prepared and connected
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