Update: April 8, 2026
As Hawaii prepares for another Kona storm, T-Mobile is actively monitoring conditions and ready to respond as needed.
We are coordinating closely with state and local emergency management partners across the islands to support response efforts. Our teams are on the ground—including in areas expected to experience the greatest impact and where communities are still recovering from recent severe weather. We continue to prioritize network readiness and resilience as conditions evolve.
We remain committed to supporting our customers, first responders and island communities, and we will continue to monitor the situation closely.
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Update: March 15, 2026
As the powerful kona storm continues to bring heavy rain and strong winds across Hawaii, T-Mobile teams are closely monitoring conditions and network performance to help keep communities across the islands connected.
In response to the storm, we have enabled T-Satellite for all T-Mobile customers with a compatible device. T-Satellite with Starlink provides an additional layer of backup if traditional towers cannot be reached, enabling text messaging and access to satellite-enabled apps. Anyone who signs up can also text 911 through satellite on a compatible device, and Wireless Emergency Alerts continue to reach all compatible phones regardless of provider.
A small number of network sites have been affected, primarily where commercial power has been disrupted, and service continues to improve as restoration efforts progress. In some areas, overlapping coverage is helping keep customers connected, and we are deploying mobile generators and other equipment to support connectivity as conditions allow and when it is safe to do so.
We will continue monitoring conditions and share updates as restoration efforts progress.
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March 13, 2026
T-Mobile teams are tracking the impacts of a powerful kona storm moving across Hawaiʻi, bringing heavy rain, strong winds and flooding risks to several islands, including Maui, Oʻahu, Kauaʻi and The Big Island. Our network and operations teams are closely assessing conditions and are ready to deploy resources to support customers, communities, first responders and public safety partners across the state.
The storm has prompted a state of emergency, with torrential rain, damaging winds and an increased risk of flooding and travel disruptions through the weekend.
T-Mobile’s operations centers are monitoring network performance and weather developments in real-time using advanced network and situational awareness tools. AI-powered technologies such as our Self-Organizing Network (SON) and Dataminr automatically adjust the network where needed and track weather developments as changes happen, respectively.
Across the islands, crews have topped off generators and staged additional equipment, technicians are on standby to deploy as conditions allow and teams are prepared to provide refueling support as needed. We remain in close coordination with local, state and federal emergency management partners including the Maui Emergency Management Agency (MEMA), Hawaii Emergency Management Agency (HIEMA) and Cybersecurity and Infrastructure Security Agency (CISA).
Please visit T-Mobile Emergency Response and follow T-Mobile Newsroom on X and Instagram for the latest updates.
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