[Skip to content](https://www.t-mobile.com/news/community/turkey-syria-earthquake#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [CommunityCategory](https://www.t-mobile.com/news/category/community)[Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Responds to Earthquake in Turkey and Syria February 06, 2023 1 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn We are saddened by reports of Turkey and Syria enduring the strongest earthquake in over 100 years. As we recognize that those who were impacted will have significant challenges to come, T‑Mobile is offering assistance to customers who need to stay connected to friends and family during this critical time. Starting today, February 6 through February 12, 2023, T‑Mobile is waiving international long-distance and SMS texts to and from Turkey and the U.S and to Syria for T‑Mobile, and Sprint postpaid consumer and business customers, T‑Mobile Prepaid, Metro by T‑Mobile and Assurance Wireless customers. We will also waive international roaming, data and calls between Turkey and the U.S for T‑Mobile and Sprint postpaid customers and prepaid. As a reminder, customers with Simple Global have free unlimited data in Turkey. If you need assistance or have questions about your service, please reach out to us by calling 611 or 1-800-937-8997 from your handset and we will be happy to help. Tags[Community](https://www.t-mobile.com/news/archive/community)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response)[Relief](https://www.t-mobile.com/news/archive/relief) ## Related Stories [More Stories](https://www.t-mobile.com/news/category/community) [![T‑Mobile’s Friday Night 5G Lights Narrows the Field to 40 Schools Chasing a $1M Upgrade](https://www.t-mobile.com/news/_admin/uploads/2026/08/12595960_Newsroom_FN5GL_Article_1280x640-500x250.jpg) \ Un-carrierPress Release \ __T‑Mobile’s Friday Night 5G Lights Narrows the Field to 40 Schools Chasing a $1M Upgrade__ \ October 08, 2026|7 min read](https://www.t-mobile.com/news/un-carrier/t-mobile-announces-friday-night-5g-lights-top-40-schools) [![T-Mobile SatCOLT, 2026](https://www.t-mobile.com/news/_admin/uploads/2026/10/T-Mobile_NomadSatCOLT_2026_HERO-500x250.jpg) \ NetworkPress Release \ __T‑Mobile Helps Gulf Coast Communities Prepare as Tropical Storm Isaias Strengthens__  \ October 07, 2026|3 min read](https://www.t-mobile.com/news/network/t-mobile-helps-gulf-coast-communities-prepare-as-tropical-storm-isaias-strengthens) [![T-Mobile Business Operations Center monitoring storms and more](https://www.t-mobile.com/news/_admin/uploads/2026/09/BOC_T-Mobile_Hero-500x250.jpg) \ NetworkPress Release \ __T‑Mobile Teams Respond as Nor’easter Impacts East Coast__ \ September 27, 2026|2 min read](https://www.t-mobile.com/news/network/t-mobile-teams-respond-as-noreaster-impacts-east-coast) [![T-Mobile Generators Being Deployed, 2026, Hawaii, Maui, Oahu, Kauai](https://www.t-mobile.com/news/_admin/uploads/2026/09/GeneratorsBeingDeployed_T-Mobile2026-500x250.jpg) \ NetworkPress Release \ __T‑Mobile Continues Support Across Hawaiʻi as Hurricane Nolo Moves Away (Updated 9/27)__ \ September 25, 2026|4 min read](https://www.t-mobile.com/news/network/t-mobile-readies-network-and-response-resources-tropical-storm-nolo)