[Skip to content](https://www.t-mobile.com/news/community/turkey-syria-earthquake#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [CommunityCategory](https://www.t-mobile.com/news/category/community)[Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Responds to Earthquake in Turkey and Syria February 06, 2023 1 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn We are saddened by reports of Turkey and Syria enduring the strongest earthquake in over 100 years. As we recognize that those who were impacted will have significant challenges to come, T‑Mobile is offering assistance to customers who need to stay connected to friends and family during this critical time. Starting today, February 6 through February 12, 2023, T‑Mobile is waiving international long-distance and SMS texts to and from Turkey and the U.S and to Syria for T‑Mobile, and Sprint postpaid consumer and business customers, T‑Mobile Prepaid, Metro by T‑Mobile and Assurance Wireless customers. We will also waive international roaming, data and calls between Turkey and the U.S for T‑Mobile and Sprint postpaid customers and prepaid. As a reminder, customers with Simple Global have free unlimited data in Turkey. If you need assistance or have questions about your service, please reach out to us by calling 611 or 1-800-937-8997 from your handset and we will be happy to help. Tags[Community](https://www.t-mobile.com/news/archive/community)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response)[Relief](https://www.t-mobile.com/news/archive/relief) ## Related Stories [More Stories](https://www.t-mobile.com/news/category/community) [![T-Mobile Prepares Network and Positions Crews Across Hawaiʻi Ahead of Tropical Weather](https://www.t-mobile.com/news/_admin/uploads/2024/07/Generator-Rollout-500x250.jpg) \ NetworkPress Release \ __T‑Mobile Prepares Network and Positions Crews Across Hawaiʻi Ahead of Tropical Weather__ \ August 12, 2026|2 min read](https://www.t-mobile.com/news/network/t-mobile-prepares-hawaii-ahead-of-tropical-weather) [![T-Mobile Supports Customers Following Powerful Earthquake in Colombia](https://www.t-mobile.com/news/_admin/uploads/2024/04/default-article-social-image-500x250.png) \ CommunityStatement \ __T‑Mobile Supports Customers Following Powerful Earthquake in Colombia__ \ August 11, 2026|1 min read](https://www.t-mobile.com/news/community/t-mobile-supports-customers-earthquake-in-colombia) [![T-Mobile Community Support Truck and Trailer at Spokane Convention Center, August 2026](https://www.t-mobile.com/news/_admin/uploads/2026/08/SpokaneCommunitySupportTruck_Hero-500x250.jpg) \ NetworkPress Release \ __T‑Mobile Supports Spokane as Devastating Fires Impact Region (Updated 8/5)__ \ August 02, 2026|7 min read](https://www.t-mobile.com/news/network/t-mobile-supports-spokane) [![How T-Mobile Built a Network Ready for One of the Largest Live Events in U.S. History](https://www.t-mobile.com/news/_admin/uploads/2026/07/French-football-fan-taking-cell-phone-picture_Hero-500x250.jpg) \ NetworkPress Release \ __How T‑Mobile Built a Network Ready for One of the Largest Live Events in U.S. History__ \ July 24, 2026|6 min read](https://www.t-mobile.com/news/network/t-mobile-built-a-network-ready-for-largest-live-events-in-u-s-history)