[Skip to content](https://www.t-mobile.com/news/community/t-mobile-supporting-customers-during-severe-flooding-on-the-nepal-tibet-border#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [CommunityCategory](https://www.t-mobile.com/news/category/community)[Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Supporting Customers During Severe Flooding on the Nepal-Tibet Border August 26, 2026 1 min readListen IconListen Listen to this article 0:00 - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn As severe flash flooding continues to impact the Nepal-Tibet border region, T‑Mobile is implementing support measures to help customers maintain connections with their loved ones during this difficult time. We recognize the vital importance of being able to reach family and friends when extreme weather affects communities around the world. To support customers impacted by the flooding, T‑Mobile is providing the following assistance: - __For customers in the U.S.:__ Waived charges for international/long distance calls and text messages made from the U.S. to Nepal and China. - __For customers roaming in Nepal or China:__ Waived charges for calls, text messages and data roaming in Nepal and China. These support offerings will be available from August 26 through September 2, 2026, and apply across T‑Mobile brands including T‑Mobile Postpaid and Prepaid, Metro, Assurance Wireless, Mint and Ultra. T‑Mobile will continue to monitor the situation and customer needs as conditions evolve and share additional information when available. Please visit [T](https://www.xn--tmobile-506c.com/news/emergency-response)[‑](https://www.xn--tmobile-506c.com/news/emergency-response)[Mobile Emergency Response](https://www.xn--tmobile-506c.com/news/emergency-response) and follow T‑Mobile Newsroom on  [X](https://x.com/tmobilenews)  and  [Instagram](https://www.instagram.com/tmobilenews/) for the latest updates. \### Tags[Community](https://www.t-mobile.com/news/archive/community)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response) ## Related Stories [More Stories](https://www.t-mobile.com/news/category/community) [ \ CommunityPress Release \ __T‑Mobile Supporting Community and Connectivity During Hawk Fire Response in Nevada__ \ August 24, 2026|1 min read](https://www.t-mobile.com/news/community/t-mobile-supporting-community-and-connectivity-during-hawk-fire-response-in-nevada) [ \ CommunityPress Release \ __T‑Mobile Expands Free Wi-Fi and Device Charging Support in Indiana Communities Facing Prolonged Commercial Power Outages (Updated 8/24/2026)__ \ August 21, 2026|5 min read](https://www.t-mobile.com/news/community/t-mobile-teams-support-midwest-storm-response) [ \ NetworkPress Release \ __T‑Mobile Supports Hawaiʻi Through Hurricane Lala with Network Recovery, Satellite Connectivity and Community Support (Updated 8/22/26)__ \ August 16, 2026|9 min read](https://www.t-mobile.com/news/network/t-mobile-expands-network-recovery-and-customer-support-across-hawaii-following-hurricane-lala) [ \ NetworkPress Release \ __T‑Mobile Activates T-Satellite and Mobilizes Network Teams as Tropical Storm Lala Approaches Hawaiʻi (Updated 8/16/26 AM)__ \ August 14, 2026|7 min read](https://www.t-mobile.com/news/network/t-mobile-activates-t-satellite-and-mobilizes-network-teams-tropical-storm-lala-hawaii)