Today was a huge day for wireless customers. Every year consumers, including me, watch and wait to see what new technology and wizardry Apple will bring to market with their new devices!  But this year is different. This year is even bigger. This year the iPhone embraces 5G, and consumers who want the country’s best 5G will find that the new iPhones combined with T-Mobile’s 5G network … create the best experience in the market. In many ways, today can be seen as the day when 5G became relevant for consumers, as Apple’s launch makes our lineup of 5G devices nearly complete, which means the 5G Era is HERE!  From today forward, consumers will start caring, a LOT, about 5G - and it matters which network they are using right now, more than ever.  Because only one company is WAY ahead in the 5G race, and it’s T-Mobile.   

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Now, you’d expect me to say that. Of course. But let me explain the facts and the reality. Because this isn’t just an excited CEO talking about new phones and the leading 5G network. This is a moment we have been working towards for years … and it is a truly pivotal opportunity to deliver a transformational connected experience to everyone!

After years of planning, investing and building, we launched the country’s first nationwide 5G network in December of last year, and we haven’t slowed down since. Our 5G network is still the largest by far, now covering 260 million people in more than 7,500 cities and towns across 1.3 million square miles.

But it’s not just bigger – it’s better. Built on dedicated – not shared – airwaves.  And thanks to our merger with Sprint, we’re now rolling out the best spectrum for 5G – mid-band 2.5 GHz 5G – across the country. It’s now live in 210 cities and towns across the country, with thousands more coming by the end of the year. And we have millimeter wave spectrum for 5G too. Much was made about millimeter wave in today’s Apple event by Verizon’s CEO. Because millimeter wave – or “Ultra Wideband” as they branded it – is the centerpiece of Verizon’s 5G strategy. They talked it up because, well, it’s all they have. And millimeter wave is great where you can connect to it, but the fact is that fewer than 1% of Americans can even find Verizon Ultra Wideband 5G … because it doesn’t scale. You read that right -only 1% of Americans can reach Verizon’s signal on dedicated 5G spectrum.  The bottom line is this:  they simply bet on the wrong technology.

Mid-band Is the Goldilocks 5G band.  It has massive, transformational capacity.  AND it can reach for miles.  T-Mobile is the ONLY one with big swaths of mid-band dedicated to 5G.  That’s why we’re so far ahead.  As I write this, our mid-band 5G signal reaches 25 million Americans (on top of the 260 million Americans reached by our low-band 5G foundation).  We’ll reach about 100 million people with dedicated 5G mid-band by year-end.  The other guys?  Almost nobody.  Where customers have both our low-band and mid-band 5G, we’re seeing transformational speeds that average 7.5X faster than LTE today. That’s 300 Mbps average, with peaks up to 1 Gbps. And across vast geography, not just certain street corners near a base station, like you-know-who. This “layered” approach of using multiple dedicated bands is just superior, and the other guys know it.

And now they’re scrambling to completely retool their 5G strategy and steal LTE spectrum from their existing customers to offer any coverage at all. And even then the results show that T-Mobile is WAY ahead. Here’s Verizon’s ‘nationwide’ 5G map from their own web site side-by-side with T-Mobile’s.

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Which one is 5G Built Right? The answer is easy.  To be clear, this map gives Verizon credit for 5G that utilizes SHARED spectrum with LTE. It isn’t fully dedicated to 5G. The map showing their dedicated millimeter wave would just be a few tiny dots.

That’s because Verizon is totally dependent on a technology called Dynamic Spectrum Sharing, or DSS, to broaden their 5G coverage. That’s what they announced today. It allows both 4G and 5G to share the same spectrum, splitting up the capacity so each technology gets part of it. It’s an important technology … but not to provide your entire nationwide footprint, especially if your network is as congested as Verizon. Let’s be clear, DSS does not create new spectrum. It forces more traffic into the same number of lanes. They’re taking precious capacity from their LTE customers and making things more crowded and congested for everyone.  Good luck. But they have little choice, because again, their spectrum bet was on millimeter wave bands that don’t reach many people.

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At T-Mobile, we bet on mid-band 5G through our Sprint merger, which added to a huge blanket of nationwide, dedicated low-band 5G. And of course we have millimeter wave too (more than AT&T), which is properly used as a complement to the other dedicated 5G bands, in very dense areas.  We call this our “layer cake strategy” and if you take a look at the graphic, you’ll see why!

That looks delicious to me! With all 3 major bands dedicated to 5G, we have wide open freeways ready to take on massive amounts of 5G traffic. We have separate dedicated lanes for LTE AND 5G. And we have more low and mid-band spectrum than anyone in wireless, so building a much wider and faster freeway. And where we deploy millimeter wave to the layer cake, it gets even faster.  The Un-carrier is way out in front, and we aren’t looking back.

I want to congratulate Apple on today’s exciting announcements. 5G just got real. At the end of the day, if you want a transformational 5G experience with massive coverage and performance, there’s only one choice … and it’s T-Mobile.

T-Mobile Newsroom

Today was a huge day for wireless customers. Every year consumers, including me, watch and wait to see what new technology and wizardry Apple will bring

ONLY T-Mobile’s Network Unlocks the Full Potential of 5G for All | T-Mobile Newsroom

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ONLY T-Mobile’s Network Unlocks the Full Potential of 5G for All

Justin Paulsen

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As T-Mobile and Sprint were planning our long-anticipated merger, we realized that we had a significant opportunity in front of us. We could use our new scale and resources as a larger combined company, to not only get bigger, but also to become BETTER in so many ways. This was our opportunity to seize.

Knowing we would be opening our doors to millions of additional customers and welcoming thousands of new employees, we embraced the challenge to create a new T-Mobile with a unique customer-obsessed culture, centered on attracting, retaining and developing the best team in the history of our industry. And to do that, we knew it would be absolutely essential to further commit to Diversity, Equity and Inclusion (DE&I) as a long-term strategy. So back in October 2019, we decided to make a significant $25 million investment in this effort, entering into an important <a href="https://nul.org/news/civil-rights-groups-sign-groundbreaking-diversity-agreement-t-mobile-us">Memorandum of Understanding (MOU)</a> to work closely with six major American DE&I advocacy organizations to expand on our long-standing commitment to DE&I: the National Urban League, National Action Network, Asian Americans Advancing Justice, Asian Pacific American Advocates, League of United Latin American Citizens and UnidosUS.

And now, with our merger complete, I’m pleased to share that we are officially kicking off this exciting work. The timing is more relevant and critical than we could have predicted, and the issues that the MOU addresses are even more pressing today than when we entered into the agreement last year. As our nation is experiencing a profound moment, and there is real momentum to address racial equity, significant change is more within our reach than in any recent time. And we at T-Mobile are committed to being part of that change.

I’m excited today to announce that a team of incredible leaders will advise us in these efforts.

As part of the MOU, we have formed an External Diversity and Inclusion Council that is made up of some of the best advocates and thinkers in the DE&I space. Each of the organizations that signed the MOU has a seat on the council, and we rounded out the group with seven more esteemed leaders. Now 14 members strong, the council is already helping us identify priorities and chart a Strategic Diversity Plan to set meaningful goals and hold ourselves accountable to accomplish them.

It’s truly an honor to <a href="https://www.t-mobile.com/news/_admin/?p=58112&post_type=story&preview=1&_ppp=a3d2e1f0c4">introduce</a> the members of T-Mobile’s External Diversity and Inclusion Council, for the first time here!

Marc Morial, President & CEO, <a href="https://nul.org/">National Urban League</a>

Marc, who will serve as Council chair, has long been <a href="https://www.t-mobile.com/news/community/trailblazer-takeaways-black-history-month-2020">a trusted advisor</a> to T-Mobile and is a recognized leader of America’s Black community. He served as Mayor of New Orleans, president of the United States Conference of Mayors, and Louisiana State Senator.

Kevin Allis, CEO, <a href="http://www.ncai.org/">National Congress of American Indians</a>

Kevin is an enrolled member of the Forest County Potawatomi Community and a longtime advocate for American Indian equity. He is an attorney practicing Federal Indian law and labor and employment litigation and has served as an officer with the Baltimore Police Department.

Sindy Benavides, CEO, <a href="https://lulac.org/">League of United Latin American Citizens</a>

A Honduran-born immigrant who now leads the oldest Hispanic civil rights organization in the country, Sindy is now CEO of LULAC and has devoted her career to public service, ensuring that countless young people, women and immigrants have the same opportunities she did.

Gilbert F. Casellas, Former Chairman, EEOC

Gil has extensive legal and policy experience having served as a diversity, equity and inclusion advisor to several major corporations, governmental commissions and universities as well as the chief diversity officer of a Fortune 50 company.

Rachelle Chong, California Emerging Technology Fund Board Member and former FCC Commissioner

Rachelle was the first Asian American appointed to the Federal Communications Commission. As special counsel to CETF, she’s fought to bridge the digital divide by advocating for public policy, public awareness and strategic partnerships in California and Washington, D.C.

Maurita Coley Flippin, Esq., President and CEO, <a href="https://www.mmtconline.org/">Multicultural Media, Telecom and Internet Council</a>

Maurita is a lawyer and media executive with a background in telecom and internet law, and policy and business operations. She’s been involved in mass media most of her career, including as a member of the BET executive team, and has produced several award-winning independent films produced by filmmakers of color.

Alphonso David, President, <a href="https://www.hrc.org/">Human Rights Campaign </a>

Alphonso is the first civil rights lawyer and person of color to serve as president of the Human Rights Campaign in the organization’s nearly 40-year history. In 2015, New York Governor Andrew Cuomo appointed Alphonso to serve as the governor’s chief counsel and principal legal advisor.

Carol Glazer, President, <a href="https://www.nod.org/">National Organization on Disability</a>

Carol is president of the National Organization on Disability, the nation’s oldest civil rights organization that represents 57 million people. She’s an expert on the employment of people with disabilities and is the mother of two children, one of whom was born with hydrocephalus and has physical and intellectual disabilities.

Derrick Johnson, President, <a href="https://www.naacp.org/">National Association for the Advancement of Colored People</a>

Before becoming president and CEO of the NAACP, Derrick served as president of the NAACP Mississippi State Conference leading campaigns for voting rights and equitable education. He also founded One Voice Inc., a non-profit focused on improving the quality of life for African Americans through civic engagement training and initiatives.

Ken Lee, CEO, <a href="https://www.ocanational.org/">OCA-Asian Pacific American Advocates </a>

Ken became CEO of OCA-Asian Pacific American Advocates after retiring from UPS, where he was the first Asian Pacific American vice president. He also currently serves as chair of the Asian Diversity Advisory Council for Comcast NBC Universal and is a member of the Charter Diversity Council and AT&T Consumer Advisory Panel.

Janet Murguía, President, <a href="https://www.unidosus.org/">UnidosUS</a>

Janet has testified before Congress about issues affecting the Latino community, such as education, health care, immigration reform, civil rights and the economy. Before being named president of UnidosUS in 2005, she was deputy campaign manager for <a href="https://en.wikipedia.org/wiki/Al_Gore_presidential_campaign,_2000">Al Gore's 2000 presidential campaign</a> and was a White House advisor to President Bill Clinton.

Rev. Al Sharpton, President and Founder, <a href="https://nationalactionnetwork.net/">National Action Network</a>

Hailed by former President Barack Obama as a “champion for the downtrodden,” the Reverend Al Sharpton founded the National Action Network in 1991 in the tradition of Dr. Martin Luther King Jr. to fight for one standard of justice, decency and equal opportunities for all people. NAN now has more than 100 chapters across the country.

Jin Sung, Chair of the Board, <a href="https://www.nationaldiversitycoalition.org/">National Diversity Coalition</a>

Along with serving as chair of the NDC, a national advocacy organization focusing on elevating corporate social responsibility, Jin is also the pastor of Episkiazo Christian Church, a multicultural church in Anaheim, Calif. She is deeply passionate about bridging corporate America with underserved communities and advocating for minority access and social justice. 

John C. Yang, President and Executive Director, <a href="https://www.advancingjustice-aajc.org/">Asian Americans Advancing Justice</a> -<a href="https://www.advancingjustice-aajc.org/" target="_blank" rel="noreferrer noopener">AAJC</a>

At Advancing Justice - AAJC, John leads the fight to empower Asian Americans to create a more just America through public policy advocacy, education and litigation. He is an accomplished attorney who served in the Obama Administration as Senior Advisor for Trade and Strategic Initiatives at the U.S. Department of Commerce and helped secure nominations and confirmations of over 20 Asian American and Pacific Islander federal judges, and numerous Senate-confirmed presidential appointments.

These leaders have devoted their lives to advancing civil rights and creating a better future for everyone in America. We are grateful that each will play an essential role in helping us advance our strategic DE&I goals at T-Mobile. 

I feel honored to lead T-Mobile during this pivotal chapter, as we build a company with a truly differentiated culture, and advance our DE&I goals, to serve customers and compete more sustainably and effectively than ever before. Our vision is simple: to become the most loved brand in the history of our industry. And we need the best team in the history of our industry to get there. I’m thankful that our new External Diversity and Inclusion Council is now in place to help us with an essential aspect of this ambitious vision.

Building a Long-Lasting and Impactful Diversity, Equity and Inclusion Plan | T-Mobile Newsroom

Building a Long-Lasting and Impactful Diversity, Equity and Inclusion Plan

JayGoGuasch

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Stop for a moment to think about how far T-Mobile has come in our quest to bring real, meaningful competition to the wireless market and challenge the long-standing duopoly of AT&T and Verizon. Incredibly, last week the two behemoths, who dwarf T-Mobile in revenues and market cap, actually teamed up to petition the government to thwart T-Mobile’s competitive access to wireless spectrum – the radio waves that allow carriers to build competitive, high capacity networks to benefit consumers and businesses nationwide.

I suppose we shouldn’t be surprised. At T-Mobile, we’re hard at work delivering on the vision for the new T-Mobile since closing our merger with Sprint. Thanks to the Federal Communications Commission’s (FCC) approval, and its stance favoring increased competition in this marketplace to benefit consumers, we are building a high capacity network to help the U.S. lead the world in 5G, and bring real competition to U.S. wireless for the first time. This competition will benefit every consumer and business in this country. To do it, we’re leveraging the unique combination of complementary spectrum and assets to deliver world leading 5G for all Americans.

The result? As promised, AT&T and Verizon are facing real competition from a company that is committed to shaking up the status quo and bringing true choice to consumers. Wireless customers will no longer have to make that trade-off between a great value and a great network – now, with new T-Mobile, they can have the best value in this industry AND be with the company that will lead in the 5G era. We can see that scares the heck out of these two huge, entrenched industry incumbents. The duopolists are scrambling to block this new competition any way they can.

A tell-tale sign that AT&T and Verizon are already hearing the footsteps of the Un-carrier is that both of these giants have turned to the FCC seeking help to thwart this added competition. Suddenly in the unfamiliar position of not having a dominant stranglehold on the wireless market, and preferring not to meet the competitive challenge in the marketplace, AT&T and Verizon are urging the FCC to slow T-Mobile down and choke off our ability to compete fairly for added radio spectrum.

Why is this important to all Americans? Because spectrum is needed to deliver faster, better and more affordable wireless broadband services for American consumers and businesses nationwide. We are now witnessing the spectacle of two of the biggest companies in the world asking the FCC to constrict T-Mobile’s ability to compete on a level playing field for important spectrum, under a regulatory tool known as the “spectrum screen.”

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While these industry incumbents claim this is to protect competition from one company having too much spectrum, this rings hollow as evidenced by their immediate efforts to block T-Mobile from leasing unused 600 MHz spectrum from a company called Columbia Capital. This is spectrum that Columbia Capital is not using, and is now being deployed by T-Mobile for the benefit of American consumers, including in rural areas where this low band spectrum is particularly impactful. In the category of “you can’t make this stuff up” – AT&T had won at auction the spectrum that Columbia Capital is now leasing to T-Mobile and – guess what – AT&T decided it didn’t want it and sold it to Columbia. Verizon, the ringleader in opposing this lease, never bothered to even show up and bid for any 600 MHz spectrum. In short, we have AT&T and Verizon seeking to block T-Mobile from using spectrum that AT&T decided to jettison, and Verizon had no interest in pursuing. Now both companies are seeking to block T-Mobile from putting this spectrum to use for the benefit of American consumers. Are AT&T and Verizon really interested in fostering competition? Of course not. This is about protecting their market dominance.

The main event, however, is the upcoming C-band spectrum auction. The stakes are extremely high. Anticipated to raise many billions of dollars for American taxpayers, the C-band is the largest pool of new spectrum expected any time in the near future. The results of the auction will shape market competition and network advancement in the U.S. for years to come. That’s why a fair, competitive process that allows all players to compete for the spectrum is essential for consumers. Without it, taxpayers will not only lose the benefit of the lost auction proceeds, but will also lose the benefit of ensuring that spectrum is put to use, to drive competition, by those most motivated to do so.

Citing the “spectrum screen”, AT&T and Verizon would like to keep T-Mobile out of the bidding or at least put a damper on our ability to aggressively bid against them in this important auction, so that they can run the table unchecked. The “spectrum screen” was put in place years ago with good intention and broad support including from T-Mobile – to help ensure competition in the market when spectrum supply was limited – but is now being cited by AT&T and Verizon for reasons entirely opposite to this intention. And importantly, the “spectrum screen” pre-dates, and therefore ignores, certain 5G spectrum where Verizon already dominates. In fact, Verizon holds massive spectrum (far more than T-Mobile’s entire portfolio of low, mid-, and high-band spectrum) in the “millimeter wave” bands, which are the cornerstone of their 5G strategy and which are not subject to the “spectrum screen”.

In other words, Verizon, as the holder of the most spectrum in the U.S. marketplace by far, which they gained through their own financial dominance, has the anti-competitive instincts and sheer audacity to complain that a much smaller T-Mobile has too much. After holding massive spectrum advantages over T-Mobile and others for decades, Verizon and AT&T just can’t stand the idea of anyone else being ahead of them or having a fair shot in an auction where they plan to use their financial might to do what they have always done – dominate.

The spectrum screen also does not take into account how additional spectrum can enable wireless carriers such as T-Mobile to utilize high capacity wireless networks, backed by spectrum, to provide genuine competition to the incumbent in-home broadband providers (such as AT&T, Verizon and Big Cable) thereby providing sorely needed in-home broadband alternatives particularly in rural America. This is exactly what T-Mobile is busily building its network and using its spectrum to provide.

While our country faces the challenges of an unprecedented pandemic, the high-capacity wireless services we are deploying and delivering are even more critical for connecting Americans to their families, workers to their jobs, students to their schools and the vulnerable to their health care providers. The lessons of living with the pandemic are that now, more than ever, we need transformative high-speed broadband – “5G for all” and not just for the few. And, as some have observed, the increased and changing use patterns are here to stay well beyond the pandemic. T-Mobile has a long history of putting spectrum to immediate use to deliver these kinds of benefits. AT&T and Verizon both have a history of warehousing spectrum, leaving it unused, simply to deny their competitors (and by extension, consumers) access to it.

The FCC has done an incredible job of making sure that fresh spectrum is there to provide new and improved services, and all consumers stand to benefit from the FCC’s prescient efforts. As a result of this FCC’s pro-competitive spectrum policies, the U.S. has the potential to lead the world in competitive 5G services. Now is not the time to turn away from that success formula. T-Mobile is committed to using any spectrum we gain to build, deploy and provide the high-capacity network services that America needs. We only need to have the door open for us to do so, on a fair and level competitive playing field, and we encourage the FCC to maintain its pro-competitive stance that would allow us to compete for and deploy radio spectrum to benefit consumers.

American consumers deserve the fair competition that will result in American broadband leadership, and greater access for all.

Stop for a moment to think about how far T-Mobile has come in our quest to bring real, meaningful competition to the wireless market and challenge the

AT&amp;T and Verizon Are Feeling the Heat of Real Competition | T-Mobile Newsroom

AT&#038;T and Verizon Are Feeling the Heat of Real Competition

Jocelyn Jacobson

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At T-Mobile, listening to customers is the single most important thing we do. As the leader of T-Mobile for Business, I have the honor of speaking to businesses of all sizes and spanning all types of industries. Through these conversations, I’ve learned about their pain points and how they’ve disrupted their industries to overcome them. This has offered me some incredible insights and learnings that I want to share with fellow business leaders who are fighting for survival against incredible odds.

Back in May, I launched “Taking Care of Business,” a social media video Q&A series that gave me a chance to talk with business leaders about how they’ve pivoted in response to COVID-19. Over the course of five awesome episodes, we heard some amazing leadership stories.

Daymond John, CEO of American hip-hop apparel company FUBU, talked about the challenges specific to Black business owners. Mark Canlis, the third-generation owner of the James Beard Award-winning restaurant Canlis, shared his experience of shifting from a fine-dining destination to a takeout and event-based restaurant. And David Schmidt, CEO of retail packaging and displays company TPH Global Solutions, talked about how his company pivoted from designing retail store displays to face shields to help protect lives.

I’m proud of how deeply the series resonated with our listeners and guests, and I’m excited to tell you that we’re reintroducing “Taking Care of Business” as an ongoing video and podcast series that explores the world beyond COVID-19 and dives deep with trailblazing business leaders to learn how they build leadership skills, lead successful organizations and innovate within their industries. Don’t miss our first episode of the renewed “Taking Care of Business,” featuring former Major League Baseball pitcher CC Sabathia. As a former college athlete and baseball fan, let me assure you this is kind of a big deal! Sabathia will join us to discuss the intersection between baseball and business, along with how he turned his passion for philanthropy into his own apparel company.

The rest of the lineup is just as excellent! We will host folks with incredible track records as successful leaders, and I’m humbled that they’re willing to share their experiences and expertise with me — and with you. So, stay tuned for more on upcoming guests!

Tune in Sept. 10 for the first episode of the new season with CC Sabathia. I guarantee that you’ll come away with valuable lessons to help give you the boost you need to keep your business running — and winning — in this unpredictable new world we’re in. 

Follow along for more updates on Mike Katz's <a href="https://twitter.com/mike_katz?lang=en">Twitter</a> and <a href="https://www.linkedin.com/in/mikatz/">LinkedIn</a>.

At T-Mobile, listening to customers is the single most important thing we do. As the leader of T-Mobile for Business, I have the honor of speaking to

More Insights, More Innovations, More ‘Taking Care of Business’ | T-Mobile Newsroom

More Insights, More Innovations, More ‘Taking Care of Business’

Sean Cameron

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The conversation around mental health is happening at major corporations, federal institutions and beyond, helping Americans feel more comfortable about seeking help when they need it.

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For too long, the topic of mental health has been cloaked in shame and silence. As someone who’s experienced firsthand the damage done by depression and suicide in his own family, I’m actively working to open up the conversation.

It starts with the Consumer Markets organization I oversee: <a>more than 100,000 frontline employees representing T-Mobile’s most diverse ethnic and gender makeup</a>, serving all types of communities across the country. As their leader, I take their health, safety and wellbeing as my personal responsibility.

The members of my team experience their own challenges and carry their own burdens. This is especially true amid the disruption caused by the unexpected, unprecedented events happening in the world right now. These are historically challenging times, and the struggle to maintain mental wellbeing is not easy. I believe the more we talk about our struggles, the more we lighten our burdens.

Given how much time and energy Americans spend in the working world (virtual or otherwise), it’s important to address mental health in the workplace. My goal is to create a safe space across T-Mobile, where employees, managers and leaders can easily find the help they need to better support their families, friends and colleagues every day — and in the process take care of themselves.

The dangers of ignoring mental health are real. According to <a href="https://www.nimh.nih.gov/health/statistics/suicide.shtml">the National Institute of Mental health,</a> America’s suicide rate has increased by 31% since 2001. Suicide is the second leading cause of death among ages 10-34 in the U.S. and the 10th-leading cause of death in general in the U.S., claiming over 45,000 lives each year. Like many mental health conditions, depression and suicidal thoughts can affect anyone regardless of age, gender or background.

But I’m saddened to say they’re particularly prevalent among our most vulnerable populations. LGBTQIA+ youth are three times more likely to attempt suicide than other young people. Veterans are one and a half times more likely to die by suicide than Americans who never served in the military, and for female veterans, the risk factor is 2.2 times more likely. In recent years, self-reported suicide attempts by Black teens increased by 73%. Black children younger than 13 are twice as likely to die by suicide than white children.

Just typing those words breaks my heart. We’re talking about more than statistics. We’re talking about human beings who need help.

Thankfully, as a society, mental health is no longer a taboo topic. And that goes for the workplace — we understand that people can’t just turn their emotions on or off when they show up to work. As a leader, I recognize that my responsibility is to open the dialogue and listen.

To that end, I host regular virtual Town Halls with my 5,000-plus managers to ensure this open-eared approach cascades to every corner of my team. I want to make it as easy as possible for my people to be proactive when they need extra support. T-Mobile also offers a wellbeing program called <a href="http://livemagenta.com/">LiveMagenta,</a> available to all employees and their families 24/7. LiveMagenta is a hub for confidentially accessing mental health resources, whether that’s a life coach, mental health provider or crisis counselor.

We at T-Mobile are not alone in our concern for greater mental health awareness. In fact, just a few weeks ago the Federal Communications Commission approved <a href="https://www.cnn.com/2020/07/16/politics/fcc-national-suicide-hotline/index.html">the 988 National Suicide Prevention Hotline,</a> a three-digit phone number that anyone in crisis can dial to connect with suicide prevention specialists and mental health counselors. Rolling out over the next two years, 988 is a critical step for our nation. T-Mobile is joining the FCC on this initiative because we know a single phone call can be the difference between life and death.

Experts estimate that replacing the current 10-digit number with a three-digit number will result in millions more Americans reaching out for help. It also reduces the stigma associated with seeking assistance from suicide prevention and mental health services. T-Mobile is proud to partner with the FCC to provide this essential new tool that will ultimately save lives. We applaud Chairman Ajit Pai and the entire FCC for its leadership on this matter.

T-Mobile’s partnership with the FCC on the 988 hotline is just our latest initiative to support mental health at the federal level. Last November, <a href="https://www.t-mobile.com/news/community/mental-health-pledge">T-Mobile signed</a> the Department of Veterans Affairs’ “Pledge to Prioritize Mental Health and Emotional Wellbeing in the Workplace.” With this pledge, we committed to providing our employees — veterans and civilians alike — with the services and resources they need to stay mentally fit.

As T-Mobile has opened the conversation around mental health in the workplace and beyond, the results have been incredible. Once I made myself more accessible to my team, people got in touch to share their stories and their gratitude. It should come as no surprise that T-Mobile employs folks who have considered taking their own lives. If I or any of my staff have provided relief to even one of them, then we’re doing our job as colleagues and human beings.

The more we listen and learn, the better we can support our peers and our employees, and the more we improve our personal wellbeing. Because when it comes to mental health, we can always do better — and we’re just getting started.

We Can — and Should — Talk about Mental Health | T-Mobile Newsroom

We Can — and Should — Talk about Mental Health

Jonathan Zwickel

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We did it!  Another historic day for new T-Mobile!  

Just four months after closing our merger with Sprint… we have delivered on yet another critical milestone that will help us serve customers and bring our businesses together – in record time.  Yesterday, we unified the T-Mobile and Sprint brands to operate under the T-Mobile flagship brand – nationwide.

Our team has been working night and day to combine our storefronts – and this is SO much more than just rebranding thousands of Sprint locations with a fresh coat of magenta paint.  This is about giving customers even MORE access to our expanded retail footprint, (one of the largest in the United States) and making it even easier and more convenient for them to safely drop in, chat with a Mobile Expert, make upgrades, get the latest deals, and reap the benefits from all that new T-Mobile has to offer!  It was no small feat and is a testament to incredible teamwork all around the country.  Today truly marks the beginning of a <a href="https://www.t-mobile.com/brand/t-mobile-sprint-merger-updates">new era</a> for T-Mobile, and for our customers.

Now, as I look back on my first few months as the CEO of T-Mobile, I find myself full of energy, pride and anticipation.  We have already accomplished so much in a short time, and yet we are just setting the stage for a bright and transformative future.  I remember when we first started working on this merger (quite a few years back mind you) and we started mapping the network and business plans that we could bring to life by joining forces with Sprint.  While it took a while to make it a reality – that future is bigger and bolder than ever before.  Our team continues to push forward every day to deliver on those aspirations as the Un-carrier to bring more competition and tackle even bigger pain points on behalf of consumers.  From delivering on our first Un-carrier move as a combined company, Scam Shield (which has struck a chord with customers everywhere who are sick and tired of scams and robocalls!) to introducing an aggressive 4 for $100 offer this summer, we are continuing to drag the industry along kicking and screaming.  We’ve also accelerated our T-Mobile Connect launch and brought our Connecting Heroes service to market quickly… the New T-Mobile is already pushing forward to deliver on our commitments and we are not slowing down.

While today we are laser focused on working to support our customers through this global pandemic and helping them stay connected as all of us navigate new ways to work, live and play – we are also building for the future.  Even as I sit here and think about the opportunities ahead of us, it’s difficult to pace myself!  We have an insatiable appetite to make our customers happy at this company, and I believe it is about time that a wireless company truly deliver both value and an amazing network experience to customers.  No more will customers have to pick between the two or decide what to sacrifice.  The new T-Mobile will deliver BOTH, and we’ll do it with an experience that makes it clear to our customers that they are our top priority and not some bottom-line statistic.  I just cannot wait!

It all starts with our people and of course our integration work – with major milestones like this one marking our way – and then it really comes to life with our 5G network that will surpass anything that anyone (yes, including Verizon) will deliver to the market for years! (Spoiler alert: we have another important network milestone coming up really soon… because Neville and his team are truly firing on all cylinders to bring 5G to even more people in more places, so stay tuned!).  Trust me, we are going to bring new and better connectivity options to everything from major metros and urban cities to small towns and rural America!

The reality is, T-Mobile simply isn’t like other companies because we are delivering on our promises and this merger has presented us with a once-in-a-lifetime opportunity to create a BETTER, not just a bigger company.  We have brought together the best of the best from BOTH T-Mobile and Sprint evolving to become a SUPERCHARGED Un-Carrier, which ultimately, enables us to  pursue our aspiration to become #1 in wireless – number one in customer choice and number one in customers’ hearts – as we work to be one of the best brands in the world at putting customers first.

So, congratulations to our teams who have delivered on this important milestone!  I want to acknowledge the Sprint history and it’s 120-year legacy that is now part of our legacy as we launch into this new era.  I welcome our customers and potential customers to our stores across the country (and online) – because the new T-Mobile is here to serve and support you… and we will be relentless in our desire to win your business – and your loyalty!  

Thank you to the tens of thousands of crazy-talented, customer-first employees who are the driving force of our success.  Together, we will have the brand, the people and the network to fiercely compete with AT&T, Verizon and Big Cable like never before!  We are here to compete, and to win – yes, some things will simply not change (no matter how much the other guys may want them to!).

We did it!  Another historic day for new T-Mobile!  Just four months after closing our merger with Sprint… we have delivered on yet another critical

A Historic Day for The New T-Mobile | T-Mobile Newsroom

A Historic Day for The New T-Mobile

Kate Stevens

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https://www.t-mobile.com/news/un-carrier/a-historic-day-for-the-new-t-mobile

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Here we are, nearly four months after Sprint became part of T-Mobile and it’s a great time to update you on our network. We’ve accomplished so much already in bringing our two networks together to build a transformative, nationwide 5G network for all.

Third-party reports are already showing just how much progress we’re making. T-Mobile is <a href="https://www.tomsguide.com/news/t-mobile-is-the-top-wireless-carrier-in-the-toms-guide-awards-2020">ranked</a> best in the industry based in large part on our aggressive 5G rollout. A <a href="https://www.opensignal.com/reports/2020/06/usa/mobile-network-experience-5g">new report</a> from Opensignal ranks the T-Mobile network first for 5G availability, meaning Un-carrier customers get a 5G signal more often than customers on any other network – more than twice as often as AT&T and 56 times more often than Verizon! Plus, a new <a href="https://www.speedtest.net/global-index/united-states#market-analysis">report</a> from Ookla measuring 4G and 5G from over one million customer devices shows that T-Mobile has 5G in nearly 4X more cities than Verizon and AT&T (and 32X more cities than Verizon alone). And T-Mobile customers with a 5G-capable device experience faster overall download and upload speeds than Verizon customers.  And look at the Verizon availability score – yep – no typo here – that’s 0.4%.....

First, this is part of a multi-year strategy playing out. We set out years ago to purpose-build the broadest, deepest 5G network in the country and cover more people in big cities and rural America. It started by using low-band 600 MHz spectrum. When we first <a href="https://www.t-mobile.com/news/press/nationwide-5g">announced</a> our intent to use 600 MHz as the foundation for 5G, the <a href="https://www.lightreading.com/mobile/5g/is-t-mobiles-5g-plan-just-a-pipe-dream/d/d-id/732502">reaction</a> was … well ... interesting. Back then, everyone was following Verizon’s lead and betting on millimeter wave as the cornerstone of 5G. In the ensuing years, everyone – and I mean literally everyone, including Verizon – has changed their tune and embraced the ‘layer cake’ approach we pioneered, using all spectrum bands for 5G.

Just last week, we <a href="https://twitter.com/NevilleRay/status/1282841277541670913">marked</a> the end of the 39-month 600 MHz spectrum transition with the FCC. My team worked closely with the FCC and broadcasters over the last three years to clear and deploy this spectrum in record time, paving the way for new LTE coverage across the U.S. and enabling the launch of the first and only nationwide 5G network. No other 5G signal goes farther – in fact, we recently completed the world’s <a href="https://twitter.com/NevilleRay/status/1277738097330044929">farthest-ever 5G connection</a> – 60 miles from the base station! And as part of the final stage of clearing, we are lighting up 600 MHz 5G for customers in Virginia Beach, Norfolk and Richmond, Va., Topeka, Kan., Sussex County, Del., and coming soon in Buffalo, N.Y.

Following the close of the merger with Sprint, one of the first things we did was open up nationwide LTE to millions of Sprint customers, giving them access to significantly greater coverage in metro, suburban and rural areas, both indoors and out. On top of this, we made the largest, nationwide 5G network in the country also available to Sprint customers, with service in nearly 6,000 cities and towns covering 225 million people across over one million square miles. Following these changes, data usage is significantly up, call quality has dramatically improved and we’re seeing an uptick in Sprint customers’ network satisfaction.

Our team is also rapidly deploying critical mid-band 2.5 GHz spectrum from Sprint. This adds tremendous depth to our broad, nationwide 5G network, increasing capacity and boosting speeds for customers. The performance of mid-band 5G is incredible, with testing showing average download speeds over 300+ Mbps and peak speeds hitting an eye-popping <a href="https://www.pcmag.com/news/t-mobile-busts-gigabit-barrier-with-mid-band-new-york-city-5g">1200 Mbps</a>! Today, I’m proud to announce that mid-band 5G is now live in parts of Chicago, Houston and Los Angeles, following its earlier debut in Philadelphia and New York. If you have a 5G phone, keep an eye out for those 5G speed boosts as we light up more 2.5 GHz sites daily across the country!

We’re also hard at work getting ready to light up standalone 5G this quarter, having <a href="https://www.t-mobile.com/news/press/t-mobile-achieves-a-worlds-first-with-standalone-5g-data-session">recently completed</a> the world’s first standalone 5G data session on a multi-vendor radio and core network, and the first standalone 5G data session of any kind in North America. Standalone 5G will expand our coverage and bring with it improved latency and faster uploads. It will also pave the way for applications that require real-time responses and massive connectivity such as mobile augmented and virtual reality, cloud gaming, smart factories and meters and even connected vehicles.

Today, T-Mobile already holds more low and mid-band spectrum than AT&T and Verizon combined. Over time, we will also be phasing out legacy technologies to free up even more spectrum nationwide for LTE and 5G. Looking ahead, we can do so much more with that capacity. We’ve already begun expanding our <a href="https://www.t-mobile.com/news/network/t-mobile-expands-home-internet-pilot-in-grand-rapids">home broadband pilot</a>. Starting in Grand Rapids, MI, we’ve opened up the program to non-T-Mobile customers for the first time. Early results demonstrate how badly home broadband needs more competition. Average NPS (net promoter scores – a measure of customer satisfaction) for T-Mobile Home Internet are 64 in the pilot phase versus -74 (yes, that’s a negative 74) for legacy home ISP services. But there’s good news. With the capacity of the 5G network we’re building, we plan to offer T-Mobile Home Internet in more than 50% of U.S. zip codes – many in rural areas where home broadband is too slow and expensive with abysmal customer service.

I’m incredibly proud of the work that the combined team is doing to come together, unify our assets and deliver on this incredible mission! Together we’re building a 5G network with world-changing potential – a network that will drive innovation across all industries and connect every American with unmatched value.

We’re off to a flying start. And we’re only picking up the pace!

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Here we are, nearly four months after Sprint became part of T-Mobile and it’s a great time to update you on our network. We’ve accomplished so much

Accelerating the Path to #5GforAll | T-Mobile Newsroom

Accelerating the Path to #5GforAll

Katie Brinton

https://www.t-mobile.com/news/network/accelerating-5gforall

Today more than ever we see the vital role technology plays keeping us connected and allowing us to adapt quickly to change. In a matter of weeks, some healthcare providers have shifted to a telemedicine model, schools and universities have converted to online classrooms, restaurants have pivoted to delivery and pick-up only models and millions of workers from businesses of all sizes have moved from physical to virtual offices. T-Mobile for example, transitioned more than 12,000 care experts out of call centers and into their homes in just a few weeks.

As remarkable as this has been, we are just scratching the surface as we face a new normal. With technologies like 5G, we will dramatically change this country’s infrastructure to do even more.

Remote biomedical monitoring and detection, virtual-reality classrooms and boardrooms, smart factories and on-demand drone delivery systems. 5G networks will power services that someday change nearly every facet of how we live, work and play, by connecting people and things at tremendous scale.

First, you need a 5G network with capacity AND breadth. That’s exactly why T-Mobile and Sprint joined forces … so the Un-carrier can create a transformative nationwide 5G network that will supercharge innovation in the U.S. We call it #5GforAll, but it is more than a great hashtag. 5G for All is like an operating system for the wireless future – a platform for innovation on which creators can build a diverse ecosystem of 5G products and services. Smartphone apps for LTE revolutionized the mobile economy in ways no one could have predicted. The same will be true with 5G, but at a much greater scale across all industries. It will be the innovators, developers and entrepreneurs that make this magic happen.

T-Mobile will help fuel this ecosystem – not just by delivering 5G for All, but also through a range of initiatives to identify, nurture and support innovators across industries. As we begin this journey, I’m excited for my team to kick-off two initiatives – the 5G Open Innovation Lab and T-Mobile Accelerator.

5G Open Innovation Lab Today, we are teaming-up with the <a href="https://www.t-mobile.com/content/t-mobile/corporate/news/articles/2020/05/tmobile-intel-nasa-launch-5g-open-innovation-lab.html" target="_blank" rel="noreferrer noopener">5G Open Innovation Lab</a> as a founding partner with Intel and NASA working with Amazon Web Services, Google and others to bring developers, start-ups, enterprises, academia and government institutions together. Here we will focus on emerging applications for edge computing, artificial intelligence (AI) and more, developing groundbreaking applications and services that unleash the potential of 5G networks.

The Lab has selected a first round of 17 companies to participate in a 12-week virtual program. Participants are at various stages of development and all have initiated fundraising including Series A rounds of $15 million or more. The Lab is initially focused on companies that are developing emerging 5G applications and services within the agriculture, manufacturing, healthcare and entertainment industries.

T-Mobile Accelerator We also just began working with six amazing startups focused on AI, drones, robotics, autonomous vehicles and more. They have been <a href="https://www.t-mobile.com/content/t-mobile/corporate/news/articles/2020/05/2020-t-mobile-accelerator-startups-will-showcase-5G-innovation.html" target="_blank" rel="noreferrer noopener">selected</a> for the T-Mobile Accelerator, a program that brings innovative companies and leaders at T-Mobile together to develop and commercialize new applications and solutions for 5G. This is a continuation of the award-winning Sprint Accelerator which began in 2014. The Accelerator, located in the smart city corridor of Kansas City, serves as a hub for corporate innovation and entrepreneurial engagement, and we’re excited to add this program to the T-Mobile portfolio of incubator efforts.

In addition, we continue to operate the <a href="https://www.t-mobile.com/news/5g-device-lab" target="_blank" rel="noreferrer noopener">T-Mobile Launch Pad</a> innovation center, home to the Un-carrier's device and network labs as well as <a href="https://techexperience.com/" target="_blank" rel="noreferrer noopener">Tech Experience</a>. The Launch Pad is where engineers develop next-generation wireless technologies, and Tech Experience gives visitors a chance to interact with the latest advancements.

While we are fortunate to be headquartered in the Seattle area alongside some of the most vibrant technology leaders in the world, we are also reaching out to the best and brightest minds in the country via other accelerators, as well as incubators and universities.

We are working harder than ever to build a transformative 5G network that will serve all Americans. But we must build something bigger than ourselves – an ecosystem that goes well-beyond the realm of traditional telecom. It will be a platform for innovation, limited only by our creativity and imagination. So we ask the entrepreneurs, innovators and developers of tomorrow – are you with us and where will you take us next?

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Today more than ever we see the vital role technology plays keeping us connected and allowing us to adapt quickly to change. In a matter of weeks, some

Supercharging Innovation | T-Mobile Newsroom

Supercharging Innovation

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https://www.t-mobile.com/news/network/supercharging-innovation-blog

T-Mobile is famous for its obsession with the customer experience. In fact, that laser focus on every aspect of getting it right for customers has made the Un-carrier’s customers <a href="https://www.t-mobile.com/news/t-mobile-customers-happiest-and-fastest-lte-for-five-years" target="_blank" rel="noreferrer noopener">the happiest in wireless</a>. And we’ve only just started.

Now, fresh off a historic merger with Sprint and our 25th consecutive quarter of customer growth, the Un-carrier is looking toward the future. We’ll double down on our customer experience obsession as we work to build America’s best nationwide 5G network, expand our business into rural areas, and enter new markets. This will be no small feat… so it’s time to grow.

Attention all smart, talented and ambitious teammates with a relentless focus on customers… Team Magenta may have a spot for you!

Through our Un-Carrier Jobs Initiative, T-Mobile will be hiring for over 5,000 jobs over the next year across the country. These new positions map to the company’s priority and growth areas primarily focused on serving customers — including our Retail, Customer Care, T-Mobile for Business, Product and Technology (IT) organizations, among others.

Here are a few of the roles we’ll be hiring for in the months ahead:

Retail/Consumer Markets - Mobile Expert – Mobile Experts work as part of a Retail Team to bring the T-Mobile brand to life. They live and breathe T-Mobile as brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new relationships, and deepen existing ones, is unmatched across the wireless industry. They're experts in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. Customer Care – Associate Expert - T-Mobile is changing Customer Care for everyone by doing something the other carriers can’t. We brought together a Team of Experts to give our customers an experience unlike any other, breaking all the rules and putting customers first. No more talking to machines, no more transfers. Customers have their own team ready to resolve their problems whenever and however they want. You can join the revolution to be Famous for Care in key markets where we’re growing. Being an Expert is about creating experiences that make customers happy and want to stay longer by building trust through resolution. We know what you’re thinking: how do I become an Expert if I’m just joining T-Mobile? Great question. Here’s the deal: bring your passion for customers and excitement for technology – we’ll invest in you to become the Un-carrier Expert you were meant to be. Product and Technology (IT) - Software Engineers (all levels) - At the core of the Un-Carrier’s successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multifaceted group of software developers. The Un-carrier’s Product & Technology (P&T) organization is looking for experienced software engineers at all levels to join our development community. Our newest software products are built using modern dev languages, runtimes, and frameworks. Some opportunities include the newest technology shaping our world, including IoT, machine learning, and augmented reality. Most importantly, P&T empowers software teams with the tools, resources, and autonomy they need to deliver amazing experiences for our customers and other employees. T-Mobile For Business - Account Executive and Enterprise Account Executive: Welcome to a different kind of sales role, and a different kind of wireless carrier. T-Mobile is redefining the way businesses, corporations and public sector agencies buy wireless services through leading product and service innovation. We’re looking for bold, uncompromising technology sales hunters to bring our products and services to market. In the process, we will continue to revolutionize the wireless industry, un-limit what customers expect, and unleash your true potential.

Our career growth is unmatched, and your potential is limitless. And did we tell you that T-Mobile is a kick-ass place to work? From our unique Team of Experts customer care model, to our wide and deep 5G network rollout, T-Mobile is known as an innovator and disruptor in the wireless world — but our magenta-clad people set us apart and are leading the charge!

Our team — the most diverse in wireless — enjoy incredible health and family benefits, take advantage of personal and professional development opportunities and actively participate by the thousands in T-Mobile’s Diversity & Inclusion Employee Resource Groups. Team Magenta’s engagement across the workplace is the reason why <a href="https://fortune.com/best-companies/2020/t-mobile-us/" target="_blank" rel="noreferrer noopener">Fortune Magazine recently recognized T-Mobile</a> as one of their “100 Best Companies to Work For” for the third consecutive year. “T-Mobile’s <a href="https://www.t-mobile.com/careers/culture-and-benefits/diversity" target="_blank" rel="noreferrer noopener">‘Be You’</a> mantra helps workers feel cared for and understood,” wrote Fortune, “creating a company culture in which people feel appreciated.” There are <a href="https://www.t-mobile.com/our-story/awards" target="_blank" rel="noreferrer noopener">literally dozens more awards, recognitions and accolades</a> we could drop in here, but you get the point. Whether you’re beginning your career or taking it to the next level, great recognizes great — which is why we want you to join us! This is an exciting new chapter for the new T-Mobile. Ready to join the magenta party? Watch <a href="https://www.t-mobile.com/careers" target="_blank" rel="noreferrer noopener">T-Mobile.com/careers</a> for postings to come!

T-Mobile is famous for its obsession with the customer experience. In fact, that laser focus on every aspect of getting it right for customers has made

T-Mobile’s Un-carrier Jobs Initiative to Add 5,000 New Jobs | T-Mobile Newsroom

T-Mobile’s Un-carrier Jobs Initiative to Add 5,000 New Jobs

Writer, editor, husband, father (two daughters), drummer, ardent fan of Kansas Jayhawks basketball, reigning NFL champion Kansas City Chiefs and two-time World Series champion Kansas City Royals.

Thomas Cook

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https://www.t-mobile.com/news/un-carrier/t-mobiles-un-carrier-jobs-initiative-to-add-5000-new-jobs

Head to any brand’s web page for customer support right now and you’re likely to find a warning: “Wait times are longer than usual.” Try reaching them by phone and you may hear, “We are experiencing unexpectedly high call volumes.” You may even see a warning to not call at all if your need is not “immediate.” With <a href="https://www.dol.gov/ui/data.pdf" target="_blank" rel="noreferrer noopener">US unemployment at an all-time high</a> and a global economic downturn in progress, consumers are understandably stressed and strained, reaching out to businesses for refunds, cancellations, bill forgiveness, any kind of lifeline. But many are finding they can’t get through to get the help that they need.

On the other side of that equation are dedicated customer care teams, who find themselves on the receiving end of all this customer concern. With a spike in customer care absenteeism across industries came a drastic spike in call wait times, and customer complaints were at all-time highs.

Here at T-Mobile, in March 2020, call wait times went from less than 90 seconds pre-coronavirus to nearly four hours the week that the WHO declared COVID-19 a pandemic. And according to a recent <a href="https://hbr.org/2020/04/supporting-customer-service-through-the-coronavirus-crisis" target="_blank" rel="noreferrer noopener">Harvard Business Review</a> article, calls across all kinds of industries that were scored as “difficult” more than doubled to 20% in just two weeks, as issues related to the pandemic rose and people all across the country took to the web and phone for help.

Yet today, T-Mobile customers are receiving the Un-carrier’s industry-leading care as if it’s business as usual. (Hint: It’s not.) We prioritize Care in normal times, and we recognize it’s even more crucial during a pandemic. Reconfiguring our Care experience for our customers was a necessity. But it wasn’t easy.

At T-Mobile, the pandemic hit our Care operations especially hard, because our Care model for postpaid customers — we call it Team of Experts — is uniquely designed for teams to work together in close collaboration. They sit together, meet in person, share best practices and create a single connected experience for dedicated sets of customers. For example, there’s a Team of Experts that serves just Park City, Utah. When residents call, they get the same team every time — people who sit next to each other and are familiar with their area and any issues affecting it. But that model was critically challenged in this new, socially distant world. Working from home meant that we’d lose that in-person collaboration that <a rel="noreferrer noopener" href="https://www.t-mobile.com/news/jdp-care-aug-2019" target="_blank">makes our customers so happy</a>, and it challenged us in other ways, too. All of our technology was hardwired into the call centers, including call routing software. We had a short timeline and big operational problems to solve.

Here at the Un-carrier, we know that wireless connectivity is a lifeline — and there’s never been a more critical time to keep our customers connected — both consumers and businesses. The role our incredible Care teams play is more important than ever, so last month we quickly decided to transition our Care teams out of their call centers and into their own homes.

Blog

ONLY T‑Mobile’s Network Unlocks the Full Potential of 5G for All

Building a Long‑Lasting and Impactful Diversity, Equity and Inclusion Plan

AT&T and Verizon Are Feeling the Heat of Real Competition

More Insights, More Innovations, More ‘Taking Care of Business’

We Can — and Should — Talk about Mental Health

A Historic Day for The New T‑Mobile

Accelerating the Path to #5GforAll

Supercharging Innovation

T‑Mobile’s Un‑carrier Jobs Initiative to Add 5,000 New Jobs

Next‑Gen Care: How T‑Mobile Transitioned over 12,000 Care Experts out of Call Centers and into Their Homes in Less Than a Month

Rising to the COVID‑19 Challenge — How the new T‑Mobile is Helping Bridge the Gap Between Students and Teachers

The New T‑Mobile: We Are With You