I was reading a recent <a href="https://www.washingtonpost.com/graphics/2020/lifestyle/2020-in-one-word/">Washington Post article</a> where people were asked to describe 2020 in one word or phrase. No surprises here: Exhausting. Chaotic. Relentless. Dumpster fire. Nightmare. You are on mute (I hear that one every day!) Others simply said Ugh. One called it the Year of Missing, and I found that description particularly relevant in so many ways. I don’t disagree with any of these sentiments, really. This year has had its share of immeasurable loss, hardships and turmoil. But just a little further down the list, some found a more positive perspective. Words like Transformative and Perseverance. Those are the themes I am grabbing onto and leaning into as I look to close the books on 2020.

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Some will think I’m crazy for saying this, but there was a lot of positivity in 2020 that I don’t think we want to overlook. I am not dismissing the suffering, loss and pain that so many have felt — and that many are still feeling today. But instead of dwelling on it, I am making a choice to focus on the positive aspects of a year that will go down in history for every single one of us. This year more than ever, we all need a reminder that we CAN change our perspective. Yes it has been the Year of Missing, but it has also been the Year of Growth. The Year of Change. The Year of Learning. And that is what I’m taking straight into 2021.

Skeptical? Well, I bet I can contribute at least a little optimism to your outlook. Today I’m going to use this space to reflect a little on how we grew, learned and came together in 2020 — to remind you of some important wins — and maybe share a few goals and ideals I’m taking with me into the new year and beyond.

Anyone can be a hero. The news was packed with political and celebrity names throughout the year, sprinkled in with some surprising new superstars (have you seen the Dr. Fauci bobblehead?). But more important are the people working behind the scenes who haven’t necessarily received the credit they’re due. You probably know who I’m talking about: frontline emergency response workers — doctors, nurses, public safety responders, teachers, food service workers, and of course, essential retail workers like T-Mobile’s own frontline heroes. Volunteers who helped get out the vote. Census workers. IT and network engineers who kept families and friends connected when they couldn’t be there physically. The list is long. Heroes, all, and they deserve to be recognized. They deserve our gratitude.

There were unexpected heroes, too. One who inspired me is Ensheng “Frank” Dong, a Johns Hopkins University grad student. Back in January, Frank heard about a virus that was impacting his home country of China. So when Lauren Gardner, an associate professor of civil and systems engineering at the university, suggested <a href="https://www.npr.org/2020/04/13/833073670/mapping-covid-19-millions-rely-on-online-tracker-of-cases-worldwide">creating a dashboard</a>, Frank realized he had a valuable skill to offer in tracking the virus. He scraped together data to help map the spread of COVID-19 into a rudimentary online dashboard.

The <a href="https://coronavirus.jhu.edu/map.html">Johns Hopkins dashboard</a> evolved into the go-to resource for many, including me. Now it also serves as a guide for estimating health system resources and state closure and reopening plans. And it was all started by a talented young man who jumped at the chance to make a difference. How many other unsung heroes helped us get through 2020? I don’t know, but I’m certain that Frank is not alone in his heroic efforts.

In 2021 I will find ways to explore and motivate others to find solutions that could evoke change. No matter how small.

It’s important to pause. I never thought I’d spend weeks huddled around our dining table with my adult children working on a jigsaw puzzle. But I have during quarantine, and I’ll always cherish this extra time with them. Reconnecting with family has been a highlight of my year, and I’m not alone. One stat from a few months ago showed that more families of all economic levels are cooking meals at home and hanging out together more than before the pandemic. And nearly 80% of them reported family meals as the high point of their day.

I have also found myself calling friends and family more than I have in years — and the conversations have often made my week! Apparently I’m not alone on my reacquaintance with old-fashioned communication: T-Mobile found that the average <a href="https://www.t-mobile.com/news/network/a-holiday-psa-pick-up-the-phone">time spent on a voice call has jumped more than 30 percent</a> during the pandemic. It’s amazing how strong the connection can be when we hear each other’s voices or see each other’s faces. Don’t get me wrong, texts and emails still have an important role in communications, but they have not been good enough for me during the last nine months!

And there were even bigger benefits of this year’s temporary pause. Global reduction in human activity like daily car and domestic air travel led to temporary double-digit percentage declines in nitrogen dioxide and positive impacts on greenhouse gas emissions, along with water and noise pollution. I saw it with my own eyes — this summer the views of the Pacific Northwest’s beloved Mt. Rainier were out of this world!

This <a href="https://www.wired.com/story/the-anthropause-a-new-way-to-study-wildlife/">“anthropause,”</a> as it was coined by scientists, also has allowed researchers to study the impacts of humans on wildlife. They’re able to collect animal-tracking data from before, during and after the lockdown to assess how changes in our activity levels have affected the movements and behavior of a wide range of marine, land-based and avian species. These learnings will have huge impacts on wildlife populations for years to come, potentially saving some species that are critically impacted by humans — all because we paused.

In 2021 I’m not going to lose sight of the benefits of slowing down and pausing at home, or out in the world.

The outdoors became great again. This year people were outside — a lot. Over the past year, more and more people have been spending their time outdoors as indoor spaces faced restrictions and social distancing changed entertainment options. And this was a good thing.

In fact, a <a href="https://www.newswire.ca/news-releases/road-trips-and-time-spent-outdoors-tied-to-higher-happiness-levels-according-to-new-survey-results-857697538.html">survey</a> from July found that 94% of Americans said they were happier and healthier when spending time outdoors. No wonder why Seattle-based REI, one of the nation’s largest outdoor-gear retailers, saw increased interest in entry-level categories, suggesting that more people are discovering and prioritizing outdoor recreation. Bike sales are up 63% versus last year, camping 31%. Analysts are predicting one of the biggest winters on record for sales of skis, snowboards and the like.

I have to say that another highlight of this year for me was spending time on a camping trip with my adult kids and my wife, seeing the desert wilderness in a new way and breathing in fresh air. A change in our plans created amazing experiences and a whole new view of the world we live in.

In 2021 I’m going to opt outside even more. Any suggestions?

America benefitted when more of us participated. With more than 160 million votes cast, this year’s presidential election saw the biggest voter turnout in U.S. history. Regardless of how you feel about the outcome, the astounding level of participation is a beautiful thing. The first step to making change is to want it, and by voting you express who you are and what you want for our country.

Speaking of making change, historians and activists alike are describing the social justice and racial equity movement of Black Lives Matter as the largest social movement in U.S. history. An estimated 15 million to 26 million people participated in <a href="https://www.cnn.com/2020/09/04/us/blm-protests-peaceful-report-trnd/index.html">mostly peaceful demonstrations</a> sparked by the death of George Floyd, a man who was killed in May while being arrested by Minneapolis police officers. New leaders have been elected to local offices; the movement’s tenets of equity and inclusion have become ubiquitous within pop and corporate culture; and grassroots activism of all kinds has seen a surge of participation. If this year of crisis leads to a fairer, more sustainable future for all of us, then there is hope ahead.

In 2021 I’m going to find new opportunities to add my voice to issues that I believe truly matter.

Tech provided opportunity. COVID has forced all sorts of new necessities on us, and smart businesses have evolved and tapped into tech to fulfill a need. As people were asked to stay home, for example, AirBnb invited them to virtually tour the world. Thanks to new virtual offerings and a quick pivot, you can meditate with Buddhist monks, visit the dogs of Chernobyl or learn about Moroccan cooking from a chef in Marrakech, all from a front-row seat in your living room.

Others in the tech world have kept pace through life-enhancing inventions. Online medicine, or <a href="https://www.t-mobile.com/news/community/how-to-use-telemedicine" data-type="URL" data-id="https://www.t-mobile.com/news/community/how-to-use-telemedicine">telehealth</a>, has been a huge asset in keeping people home even as they need to talk to a doctor. All sorts of innovations in the public health sector have arisen from this year’s response to the pandemic. Even Operation Warp Speed — the name of America’s rollout plan for the COVID vaccine — was possible only because of four <a href="https://www.nejm.org/doi/full/10.1056/NEJMp2027405">vaccine-platform technologies</a> that were developed for safety and effectiveness. Today we have two different vaccines for this virus, with more on the way. Something many thought could never be done in such a short time, but medical breakthroughs like this are often born out of necessity, and this was no different.

And at T-Mobile, we’re delivering the 5G reach, speeds and low latency that customers across the country need to stay connected, find medical help (even if they are far from a doctor) and keep cities safe. With America’s largest 5G network, we cover 270 million people in more than 8,300 cities and towns across 1.4 million square miles (that’s more than AT&T and Verizon combined, by the way!).

<a href="https://www.ericsson.com/en/press-releases/2020/11/more-than-1-billion-people-will-have-access-to-5g-coverage-by-the-end-of-2020">Ericsson reports</a> that by the end of 2020, there will be about 220 million 5G connections around the world, with 3.5 billion forecast by the end of 2026! We can anticipate even faster and more responsive robots, autonomous vehicles and new apps that forever change the way we live — in even more transformational ways than 4G did with apps like Uber, Google Maps and Snapchat. Despite the ups and downs of 2020, it was the true beginning of the 5G era — and T-Mobile will not slow down in our pursuit to be the best in the world at connecting people to their world.

In 2021 I’m going to challenge the innovators in this world to truly take advantage of the power of 5G.

Survival led to innovation. By innovating, we are forced to learn in new ways. I think the restaurant industry is an excellent example of one that pivoted very quickly this year. Out of an estimated 660,775 restaurants in America, the National Restaurant Association estimates that about 110,000 have closed either permanently or long term since March. But those that remain open are hardy survivors and creative thinkers, and now they’re leading the way forward with outdoor dining innovations, takeout menus and delivery, customized menus, elaborate to-go cocktails, <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.forbes.com%2Fsites%2Fmichellegreenwald%2F2020%2F12%2F17%2F11-inspiring-restaurant--food-service-business-model-pivots-post-covid%2F%3Fsh%3D436c5289425c&data=04%7C01%7CTara.Darrow%40T-Mobile.com%7C9bb84d315f334ead08bb08d8a373cd24%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637439065191990757%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lqy2gUSGsgOi8aNZd0r6%2BitEs49Y4KvRkxM71ck5PJU%3D&reserved=0">CSA partnerships with farms</a> and more.

Local Seattle favorite <a href="https://canlis.com/">Canlis</a> was over-the-top creative with its offerings, including a parking lot crab shack complete with sand, a bagel shed and even a full-scale “community college” with online food and wine classes, field trips, intramural sports and a shop stuffed with Canlis-themed collegiate wear. And, by the way, the focus on the customer NEVER changed. It was all about the experience and service.

This year I plan to keep learning from those who were forced to change — and find ways to infuse creativity and flexibility into how we serve our customers and communities.

We worked from anywhere and everywhere. Many Americans changed the way they work this year. We had to. For us at T-Mobile, it was a massive effort at the beginning of the pandemic to transition all our back office to working from home, to <a href="https://www.t-mobile.com/news/un-carrier/tex-covid-response-callie-field-blog">move over 12,000 care experts</a> out of our call centers and into their homes in less than a month, to train and equip our sales teams to safely support customers in retail, and to keep our technical teams safe and healthy as they work in the field to continue deploying our mission-critical 5G network. We thought it was for a few months. We thought wrong. And we weren’t alone.

By 2025, a predicted 36.2 million Americans will be working remotely — an 87% increase from pre-pandemic levels. Clearly the workforce is proving that flexibility, availability and responsiveness are possible beyond the office walls. While I look forward to working in our offices with my colleagues again, I know we will have a highly productive hybrid workforce in the future. I have become a believer in home/office hybrid work — something I didn’t see coming just a year ago. I think it all starts by establishing clear communication strategies, empowering employees to own their work processes, and letting them follow through and deliver. Technology can be the catalyst for this change, and it has been all year long.

In 2021, employers of all sizes will want to ensure their teams are tapping into 5G reach and speeds for videoconferencing, software solutions and collaboration tools. I envision an explosion of work-from-anywhere tools that take digital whiteboards and video calls to the next level!

Negative thoughts can be what we take away from 2020, but know that we all benefit when we think of the unexpected examples of resilience we witnessed or contributed to.

THANK YOU to so many people across the country and around the world who worked tirelessly all year long to adjust, learn, survive and thrive during a year that none of us could have predicted. You continue to inspire me.

As we head into 2021, I’m confident that we each have what it takes to transform, persevere and stay positive.

Here’s to a brighter year ahead. Stay safe, stay healthy and Happy New Year! Let’s make 2021 a GREAT one!

T-Mobile Newsroom

This year, T-Mobile CEO Mike Sievert is not going to make the usual predictions. Instead, he's reflecting on how we grew, learned and came together in 2020, and share the goals and ideals he's taking into 2021 and beyond.

Seeing Growth, Change and Opportunity in a ‘Year of Missing’ | T-Mobile Newsroom

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Seeing Growth, Change and Opportunity in a ‘Year of Missing’

Jocelyn Jacobson

This year, T-Mobile CEO Mike Sievert is not going to make the usual predictions. Instead, he&#039;s reflecting on how we grew, learned and came together in 2020, and share the goals and ideals he&#039;s taking into 2021 and beyond.

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What’s the news: Free mobile Wi-Fi service from T-Mobile is now available on Red Rose Transit buses in Lancaster, Pennsylvania.

Why it matters:  Delivering free mobile Wi-Fi- access on city buses makes Lancaster a more connected city, improving the commuter experience for thousands of riders and it will help make Lancaster a more connected city

Who it’s for:  Everyone who rides Red Rose Transit Authority

BELLEVUE, Wash. And LANCASTER, Pa. — December 21, 2020 — Get ready Lancaster commuters, T-Mobile (NASDAQ: TMUS) and Red Rose Transit Authority (RRTA) have just leveled-up your ride with a much-requested amenity: free mobile Wi-Fi. RRTA’s entire fleet of buses, serving the city of Lancaster and Lancaster County, are now equipped with Wi-Fi hotspots, powered by T-Mobile’s 4G LTE and 5G network. With the complimentary service, riders can do ALL the things … video chat, stream your favorite show, become the next TikTok viral sensation, make inroads on that work project or finish up schoolwork, while on the go.

“We feel this will be a great addition to our services and a real benefit for our riders.  It will certainly make riding the bus even more convenient and productive,” said David Kilmer, Executive Director for RRTA.

“You’ve been asking for it, and we heard you, Lancaster — whether you’re traveling from Elizabethtown or New Holland, you’ll have access to the internet along your bus route, so you can stay connected and enjoy the ride,” said John Stevens, Vice President of Small Town Rural and Emerging Markets at T-Mobile. “Connected public transportation is another step towards making the city of Lancaster an even smarter city. We’re excited to partner with RRTA on this journey!”

“I am pleased that this new partnership between RRTA and T-Mobile will benefit the lives of Lancaster County residents by making their daily commutes more productive and enjoyable,” said Senator Ryan Aument (R-36). “I also appreciate RRTA’s willingness to be responsive to those they serve by hearing requests to add Wi-Fi to buses and acting swiftly to accommodate those requests.”

T-Mobile is America’s 5G leader, delivering 5G speeds in more places with the first and largest nationwide 5G network, and laying the groundwork for improved, more robust emergency communications across the country. T-Mobile’s Extended Range 5G already covers more than 270 million people across more than 1.4 million square miles. With Sprint now part of T-Mobile, the Un-carrier is extending its 5G lead, quickly lighting up Ultra Capacity 5G with technology that can deliver download speeds of 300 Mbps and peak speeds up to 1 Gbps.

Recent T-Mobile network investment in Lancaster means riders can expect a great connection along RRTA routes. Over the past year, T-Mobile has upgraded the 4G LTE network in Lancaster to add capacity, extend coverage and improve the overall network performance for wireless customers. In addition, the launch of 5G in the market in 2019 means that a majority of the RRTA routes have 5G coverage, helping to provide even faster data speeds while on the go.

Follow T-Mobile’s Official Twitter Newsroom <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FTMobileNews&data=02%7C01%7CGina.Cohen3%40T-Mobile.com%7C99a364c68ae74ac2a38508d7a6aa2b95%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637161122116110118&sdata=EmvFbas31iO9vDTPE5udP5OqKFD%2FYropl5DHQhnsqaE%3D&reserved=0">@TMobileNews</a> to stay up to date with the latest company news.

Coverage not available in some areas. See T-mobile.com for details.

About T-Mobile

T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

Media Contacts T-Mobile US, Inc. Media Relations <a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@t-mobile.com</a>

Investor Relations Contact T-Mobile US, Inc. <a href="mailto:investor.relations@t-mobile.com">investor.relations@t-mobile.com</a> <a href="https://investor.t-mobile.com">https://investor.t-mobile.com</a>

What’s the news: Free mobile Wi-Fi service from T-Mobile is now available on Red Rose Transit buses in Lancaster, Pennsylvania. Why it matters:

WFB (Bus), Anyone? T-Mobile Turns Red Rose Transit Buses into Free Wi-Fi Hubs for Lancaster, PA Riders | T-Mobile Newsroom

WFB (Bus), Anyone? T-Mobile Turns Red Rose Transit Buses into Free Wi-Fi Hubs for Lancaster, PA Riders

Roni Singleton

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For many this year, in-store shopping is either not a desirable or even a viable option. Here are a few tips on how to do Black Friday, Cyber Monday and the rest of your holiday shopping from the comfort of your phone.

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In a pandemic-restricted world, many questions surround the post-Thanksgiving holiday shopping crush somewhat dubiously dubbed Black Friday. Will crowds actually flood physical stores this year, vying for the season’s best deals? Is Black Friday now just the beginning of Cyber Monday, since most people likely won’t want to brave the in-person crowds? And when does Black Friday officially begin, as retailers keep moving their sales up by hours, days and even weeks?

As far as that first question goes, what we do know is that Black Friday will look different in 2020, <a href="https://www.t-mobile.com/news/devices/the-mobile-phone-is-the-new-mall">building on the trend</a> of the last few years of more and more shoppers ditching retail lines and instead heading online in search of the best holiday shopping deals. A recent report from Deloitte forecasts that 2020 e-commerce holiday shopping <a href="https://www.tennessean.com/story/news/2020/11/12/stores-open-black-friday-thanksgiving-2020-sales-nashville-middle-tennessee/3682042001/">will increase</a> by 25-35 percent over last year, generating between $182 billion and $196 billion in sales. What’s more, a <a href="https://dealaid.org/research/covid-19-holiday-shopping/">recent report</a> from DealAid.org found that 60 percent of consumers plan to shop in-store this holiday season, a 31 percent drop from the 87 percent of consumers who did so in 2019.

It’s no wonder, then, that many are <a href="https://www.cnbc.com/2020/10/02/black-friday-is-over-heres-why-retailers-are-touting-weeks-of-deals.html">declaring</a> Black Friday over this year, as retailers have responded to the predicted shifts in consumer behavior by starting their holiday sales early. Some are even holding <a href="https://www.nbcnews.com/business/consumer/walmart-s-plan-avoiding-crowds-year-offer-three-black-fridays-n1243335">multiple waves</a> of “Black Friday” sales to minimize crowds, while ramping up incentives to shop online this year.

Feeling overwhelmed by the “new normal” of Black Friday 2020? Worry not, as there’s something you may be holding in your hands at this very moment that can help: your phone!

From coordinating curbside pickup and shipping logistics to keeping track of the best online holiday deals, here’s a look at five ways your device can help you make the most of this year’s holiday shopping season.

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Keep an eye on when deals start. Some retailers are holding “Black Friday” events that have started as early as the first week in November, and others are offering rolling waves of sales featuring different deals on different days. Take it from those who missed out on the first wave of PS5 offerings: Put any holiday sales that interest you in your phone’s calendar app, and set reminders on the day of to be first in the digital line for deals.

Beware of Black Friday and Cyber Monday scams. With more people shopping online this festive season, there is ample opportunity for digital fraud. Holiday shopping scams can come in the form of suspicious texts or emails promising over-the-top Black Friday or Cyber Monday deals, links to fake promotions on social channels, or even phone calls advertising sales that really are too good to be true. For more advice on how you can keep safe, check out: <a href="https://www.t-mobile.com/news/network/how-to-avoid-phone-scams-during-covid-19">“A Security Expert Takes on Phone Scams and How to Avoid Them During COVID-19,”</a> which highlights how tools like <a href="https://www.t-mobile.com/customers/scam-shield" data-type="URL" data-id="https://www.t-mobile.com/customers/scam-shield">T-Mobile’s Scam Shield</a> and other precautions can help stop fraudsters in their tracks.

Make a list, and check it twice! List apps on your phone can help you keep track of who’s on your holiday gift list, and scout different retailers for gift ideas well ahead of when the sales start. Popular list apps include ToDoist, Asana, Evernote, TikTik and 2Do.

Sign up for newsletters spreading holiday cheer ... and promo codes. Many retailers will offer special promo codes or early access to deals if you sign up for their email newsletters. These newsletters can also alert you to holiday sales well before they begin. Create a folder in your email app to keep track of any deal announcements and promotions your go-to retailers are offering. This will also help you plan ahead to take advantage of the biggest holiday deals before you’re too late.

Be a logistics leader. Your phone can help with all the logistics around your holiday purchases by allowing you to schedule a curbside pickup or manage your deliveries. You can download various retailer apps to schedule your contactless pickup and track your shipments via the USPS, FedEx, UPS or DHL mobile apps. And speaking of shipping, the USPS and other shipping services are on track to be overwhelmed this year by the amount of holiday shopping expected to be done online. You can use your device to find the best deals near you so you can shop locally to help minimize the pressure on the post office.

Thinking of switching things up this holiday season? New and existing customers can shop early Black Friday offers from <a href="https://www.t-mobile.com/">T-Mobile</a> and <a href="http://metrobytmobile.com/">Metro by T-Mobile</a>, from the new iPhone 12 to a host of <a href="https://www.t-mobile.com/tvision">TVision LIVE</a> packages, today! <a href="https://www.t-mobile.com/offers/deals-hub" data-type="URL" data-id="https://www.t-mobile.com/offers/deals-hub">Check out more holiday deals here</a>.

Black Friday will look different in 2020, building on the trend of the last few years of more and more shoppers ditching retail lines and instead heading online in search of the best holiday shopping deals. Here T-Mobile takes a look at five ways your device can help you make the most of this year’s holiday shopping season.

How You Can Do Black Friday from Your Device | T-Mobile Newsroom

How You Can Do Black Friday from Your Device

JasonAdams

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Bellevue, Washington and Chicago, Illinois — November 19, 2020 — Scammers get dealt another blow. T-Mobile (NASDAQ: TMUS) and UScellular (NYSE: USM) today announced they’re delivering STIR/SHAKEN number verification across networks marking another milestone in the industry’s ongoing fight to protect consumers from scams and unwanted robocalls. Now, when a call comes in from T-Mobile to UScellular’s network (or vice versa), the companies will be able to validate it’s coming from the real phone number displayed in Caller ID, providing customers better ability to make decisions on which calls to answer. Customers using T-Mobile, Metro by T-Mobile or UScellular have greater peace of mind that calls are not being spoofed.

“Scammers and spammers are constantly evolving. This summer we launched our Un-carrier move, Scam Shield, and we’re not letting up in our fight to stop scammers,” said Abdul Saad, Executive Vice President and Chief Technology Officer at T-Mobile. “We already have more cross-network STIR/SHAKEN partnerships than AT&T and Verizon combined. And Scam Shield, free to our customers, is the industry’s most comprehensive solution for fighting scams and robocalls. But this battle takes industry-wide action, and we stand ready to work with everyone to help them adopt STIR/SHAKEN and help keep consumers safe from scammers at this critical time.”

“At UScellular, we have our customers’ backs and are committed to helping them avoid unwanted and deceptive robocalls. Teaming up with T-Mobile allows us to provide our customers stronger protection in the ongoing fight against these unsolicited calls,” said Michael S. Irizarry, Ph.D., Executive Vice President and Chief Technology Officer, Engineering and Information Services at UScellular. “When wireless providers come together like this, it is a win for consumers and businesses, and we will continue to enhance the tools and solutions we offer to keep our customers safeguarded from scams.”

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In summer 2020, T-Mobile launched another Un-carrier move: <a href="https://www.t-mobile.com/news/un-carrier/scam-shield-protects-customers-from-scams-robocalls" target="_blank" rel="noreferrer noopener">Scam Shield</a>, an unparalleled set of free solutions to protect customers against scams and unwanted robocalls. With Scam Shield, T-Mobile and Metro by T-Mobile customers get automatic and free scam call detection as well as the option for free Caller ID and scam call blocking. According to <a href="https://www.t-mobile.com/news/_admin/uploads/2020/07/GlobalData-Report_Unwanted-Robocall-Challenge.pdf" target="_blank" rel="noreferrer noopener">research</a> this summer from analysts at Global Data, T-Mobile’s network is already 30% better than AT&T and Verizon at identifying scam calls.

And now, T-Mobile offers consumers more than 120 devices that can display either "Number Verified" or "T-Mobile Verified" in Caller ID or, depending on the device, a check mark in the call log. This works on any call coming from a compatible mobile phone at T-Mobile, Metro by T-Mobile, or another company that has implemented STIR/SHAKEN with T-Mobile to verify the source of the call.

T-Mobile leads the industry in implementing the FCC STIR/SHAKEN standards, with eleven cross-network partnerships for number verification. T-Mobile was <a href="https://www.t-mobile.com/news/t-mobile-fights-scam-calls" target="_blank" rel="noreferrer noopener">first to announce readiness</a> for the FCC-recommended STIR/SHAKEN standards in November 2018 and <a href="https://www.t-mobile.com/news/caller-verified-note9" target="_blank" rel="noreferrer noopener">first in the wireless industry to implement STIR/SHAKEN</a> when it launched Number Verified (formally Caller Verified) on the Samsung Galaxy Note9 in January 2019.

The FCC requires STIR/SHAKEN standards be implemented by June 30, 2021 to digitally ensure that a call is in fact from the number displayed on Caller ID. The acronym stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN). More calls will be verified over time as more device providers display number verification and as more network providers implement the standards.

For more information on all the ways T-Mobile is protecting customers, including capable handsets, visit <a rel="noreferrer noopener" href="https://www.t-mobile.com/resources/call-protection" target="_blank">https://www.t-mobile.com/resources/call-protection</a>. For more information on how to avoid phone scams and keep yourself and loved ones safe during COVID-19, check out <a href="https://www.t-mobile.com/news/network/how-to-avoid-phone-scams-during-covid-19" target="_blank" rel="noreferrer noopener">this Q&A with security expert Carrie Kerskie</a> in the T-Mobile Newsroom.

For Metro by T-Mobile customers, more information is available, including capable handsets at <a href="https://www.metrobyt-mobile.com/scam-shield?icid=home|SCAMSHLD|ScamShield" target="_blank" rel="noreferrer noopener">https://www.metrobyt-mobile.com/scam-shield</a>.

For more information on how UScellular is protecting customers from unwanted robocalls, please go to <a href="https://www.uscellular.com/support/robocall" target="_blank" rel="noreferrer noopener">https://www.uscellular.com/support/robocall</a>.

About T-Mobile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com" target="_blank" rel="noreferrer noopener">https://www.t-mobile.com</a>.

About UScellular UScellular is the fourth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier is building a stronger network with the latest <a href="https://www.youtube.com/watch?v=LB9naOCxSFI&feature=youtu.be" target="_blank" rel="noreferrer noopener">5G technology</a> and offers a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. It is ranked #1 in the North Central Region in the J.D. Power 2020 Wireless Network Quality Performance <a href="https://www.jdpower.com/business/press-releases/2020-us-wireless-network-quality-performance-study-volume-2" target="_blank" rel="noreferrer noopener">Study – Volume 2</a>. To learn more about UScellular, visit one of its retail stores or <a href="http://www.uscellular.com/" target="_blank" rel="noreferrer noopener">www.uscellular.com</a>. To get the latest news, promos and videos, connect with UScellular on <a href="https://www.facebook.com/USCellular" target="_blank" rel="noreferrer noopener">Facebook.com/uscellular</a>,

Media Contacts

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What’s the news: T-Mobile and UScellular deliver cross-network robocall protection with STIR/SHAKEN number verification. Now, calls between the two

T-Mobile and UScellular Team Up to Further Protect Customers from Scams and Spam | T-Mobile Newsroom

T-Mobile and UScellular Team Up to Further Protect Customers from Scams and Spam

Bennet Ladyman

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BELLEVUE, Wash. — November 19, 2020 — T-Mobile (NASDAQ: TMUS) is keeping the holideals coming! Starting TOMORROW, November 20, get a new <a href="https://www.t-mobile.com/cell-phone/google-pixel-4a-5g" target="_blank" rel="noreferrer noopener">Google Pixel 4a with 5G</a> for $0, with just the sales tax, or <a href="https://www.t-mobile.com/cell-phone/samsung-galaxy-s20-fe-5g" target="_blank" rel="noreferrer noopener">Samsung Galaxy S20 FE 5G</a> for $99 on the nation’s first and largest 5G network, plus a sleighful of additional deals on Samsung and Pixel devices. Ring in the holidays with a new phone from the Un-carrier and end it with your holiday budget intact.

And with that new phone comes all that Un-carrier value. Magenta customers get the industry's best unlimited plan with taxes and fees included, <a href="https://www.t-mobile.com/offers/netflix-on-us" target="_blank" rel="noreferrer noopener">Netflix on Us</a> for families, the <a href="https://www.t-mobile.com/news/jdp-care-jan-2020" target="_blank" rel="noreferrer noopener">most awarded customer care in wireless</a> with a dedicated <a href="https://www.t-mobile.com/customers/customer-care" target="_blank" rel="noreferrer noopener">Team of Experts</a>, weekly free stuff and discounts from <a href="https://www.t-mobile.com/offers/t-mobile-tuesdays" target="_blank" rel="noreferrer noopener">T-Mobile Tuesdays</a> and an unparalleled set of free tools to protect from scams and unwanted robocalls with <a href="https://www.t-mobile.com/news/un-carrier/scam-shield-protects-customers-from-scams-robocalls" target="_blank" rel="noreferrer noopener">Scam Shield</a>. And of course, unlimited talk, text and 5G data included at no extra charge.

T-Mobile has the <a href="https://www.t-mobile.com/coverage/4g-lte-5g-networks" target="_blank" rel="noreferrer noopener">first and largest nationwide 5G network</a>, now covering 270 million people across 1.4 million square miles with low-band extended range 5G. And the Un-carrier has been quickly rolling out its ultra capacity mid-band 5G (2.5 GHz) — <a href="https://www.t-mobile.com/news/network/fast-mid-band-5g-new-cities-towns-location-coverage" target="_blank" rel="noreferrer noopener">now reaching 410 cities and towns across the US</a> with plans to cover 100 million people by end of the year. T-Mobile’s 2.5 GHz spectrum is the sweet spot for 5G, giving customers both broad coverage and blazing fast speeds — 7.5x faster than today’s average LTE speeds — with peaks nearing 1 Gbps. And that’s all on top of the Un-carrier’s advanced LTE network that covers 99 percent of Americans.

And right now, new Metro by T-Mobile customers pay no switching fees and get Metro’s lowest price on unlimited with four lines for $25 per line including four free Samsung Galaxy A21 phones via instant rebate. Head to a <a href="https://www.metrobyt-mobile.com/storelocator" target="_blank" rel="noreferrer noopener">Metro by T-Mobile store</a> or <a href="http://www.metrobytmobile.com" target="_blank" rel="noreferrer noopener">metrobytmobile.com</a> on Friday, November 20 to learn more.

For all the T-Mobile holiday offers, please visit <a rel="noreferrer noopener" href="https://www.t-mobile.com/offers/deals-hub" target="_blank">t-mobile.com/offers/deals-hub</a>.

Follow T-Mobile’s Official Twitter Newsroom <a href="https://twitter.com/TMobileNews" target="_blank" rel="noreferrer noopener">@TMobileNews</a> to stay up to date with the latest company news.

If you cancel your line before receiving all promotional bill credits, you may owe up to the full device amount (e.g., GS20 FE - $699.99) on required finance agreement(s); if cancelling your account, contact us first as you may be able to make discounted monthly balance payments. If congested, heavy data users (>50GB/mo. for most plains, T-Mobile) or 35GB/mo. (Metro) may notice reduced speeds and Metro customers may notice reduced speeds vs. T-Mobile due to prioritization.  Tax on pre-credit price due at sale; qualifying credit and service required. If you’ve cancelled lines in past 90 days, you may need to reactivate them first. Must be active & in good standing to receive bill credits; allow 2 bill cycles. Some offers may not be combined. $99 Galaxy S20 FE: Max 4/account. $500 off: Max 4/account. $1,000 off: Max 6 discounted devices/account. Free Pixel 4a: Max 4/account. Metro 4/$25: At least 1 eligible port-in required. If you cancel any line, promo rate ends. Metro free phones: Eligible port-in required; limit 1 per line/port. Selection & quantities available while supplies last.

T-Mobile is keeping the holideals coming! Explore our deals on 5G Pixel and Samsung phones. Ring in the holidays with a new device!

Free Pixel 4a 5G &amp; Samsung S20 FE 5G Holiday Deals | T-Mobile Newsroom

More Happy Holideals at T-Mobile: Get a FREE Pixel 4a with 5G or the Samsung S20 FE 5G for Just $99

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iPhone 12 and iPhone 12 mini for $0 and Two for One Apple Watch SE, plus offers to cut the cord, deals for businesses and so much more

What’s the news: T-Mobile has holideals for everyone: get the powerful iPhone 12 or iPhone 12 mini for $0, a two for one on iPhones, or get two iPhone 12s AND two Apple Watch SEs for just $10/month. And existing customers can get iPhone 12 mini for $0 with trade. Plus, when you sign up for any package of TVision LIVE service, you'll get 30+ top-rated entertainment channels from TVision VIBE included and 12 months of Apple TV+ on us — giving customers access to popular Apple Originals, with new shows added each month. And new T-Mobile for Business customers can get up to $4,750 when they switch to the Un-carrier. (whew)

Why it matters: This holiday season might look different, but T-Mobile's making sure families, friends and businesses stay connected even at a distance.

Who it’s for: Anyone who wants to be the holiday hero of 2020 (or who just wants to treat themselves, because 2020).

BELLEVUE, Wash. — November 19, 2020 — We know you’re ready to wrap up 2020 … how ‘bout wrapping up the latest and greatest deals from T-Mobile while you're at it? Today T-Mobile (NASDAQ: TMUS) announced that the Un-carrier’s holideals start early, beginning TOMORROW, Friday, November 20 — for everyone … those switching from the other guys AND existing customers. T-Mobile has these offers and even more <a href="https://www.t-mobile.com/news/offers/more-happy-holideals-at-t-mobile-get-a-free-pixel-4a-with-5g-or-the-samsung-s20-fe-5g-for-just-99" target="_blank" rel="noreferrer noopener">deals for all</a>. You want your Black Friday offers early? You got ‘em. You want an iPhone with 5G for as low as $0, with just the sales tax, on the nation's first and largest nationwide 5G network? Done. You want epic holiday deals that just keep coming all season long? Fa-la-freakin’-la, they’re yours!

“Listen, 2020 has been a YEAR … so we’re going big this season with MAJOR deals on the latest Apple products and TV. And we’ve got deals for absolutely everyone, because everyone deserves a happy holiday,” said Mike Sievert, CEO at T-Mobile. "Customers want the powerful iPhone 12 lineup; they want reliable, nationwide 5G for their home and business; they want to cut the cord; and they want it all now — so that's what we're giving them, and with more to come!”

The new Apple products — and 5G — are HERE Looking to score or gift the latest and greatest from Apple? The iPhone 12 lineup <a href="https://www.t-mobile.com/news/devices/iphone-12-pro-max-and-iphone-12-mini-with-5g-offers" target="_blank" rel="noreferrer noopener">just dropped</a> and ALL of them tap into T-Mobile’s 5G network — the nation’s first and largest. iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 and iPhone 12 mini feature advanced new camera systems, a reimagined new design with a  Super Retina XDR edge-to-edge displays and the Ceramic Shield front cover, a powerful A14 Bionic chip and more. The iPhone 12 lineup makes it easy to FaceTime with family near and far, capture stunning holiday photos and create festive holiday videos, now shot in HDR with Dolby Vision.

For customers looking to get started early on their New Year’s resolutions, Apple Watch SE packs the essential features of Apple Watch into a modern design that customers love. The ultimate combination of design, function and value, Apple Watch SE features the largest and most advanced Retina display. Plus, watchOS 7 introduces a built-in compass to enhance outdoor activity tracking, fall detection and more to help customers stay connected, be more active and keep an eye on their health. watchOS 7 also brings Family Setup, which allows kids and older family members of the household who do not have iPhone to enjoy Apple Watch — making Apple Watch SE a great gift for everyone on your holiday list. 

All T-Mobile postpaid customers can score these deals. Here’s how:

Looking to cut the cord this holiday season? Current TVision LIVE customers and anyone who signs up for a TVision LIVE service package gets an additional 30+ top-rated entertainment channels from TVision VIBE included. And, get 12 months of Apple TV+ on us — giving customers access to popular Apple Originals “Ted Lasso” and “The Morning Show” — when you subscribe to the Live TV+ or Live Zone packages of the TVision LIVE service, and just $4.99/month after 12 months.

Metro customers, ready to save big? Switch your family to Metro by T-Mobile and get Metro's lowest price on unlimited with four lines for $25 per line including four free phones via instant rebate. Or switch and get an iPhone SE 64GB for only $49.99 after rebate redemption and three months of service with AutoPay. Also, right now, there’s zero fees to switch! Head to a <a href="https://www.metrobyt-mobile.com/storelocator" target="_blank" rel="noreferrer noopener">Metro by T-Mobile store</a> or <a href="https://www.metrobytmobile.com/" target="_blank" rel="noreferrer noopener">metrobytmobile.com</a> tomorrow to learn more.

T-Mobile for Business customers, get in here, too! As a special holiday stocking stuffer, coming soon, businesses can get up to $4,750 in bill credits to cover their Carrier’s early termination fees or remaining device payments when they switch 10 lines to the Un-carrier and pick up new phones on EIP on a qualifying plan. That’s up to $650 per line for the first five lines and $300 per line thereafter. Because, really, you’ve earned a Holiday Bonus. Head <a href="https://www.t-mobile.com/business/offers/business-deals-hub" target="_blank" rel="noreferrer noopener">here</a> for more on T-Mobile for Business offers.

The best value in wireless — 5G included With <a href="https://www.t-mobile.com/cell-phone-plans/essentials" target="_blank" rel="noreferrer noopener">T-Mobile Essentials</a>, customers get unlimited talk, text and 5G data on America’s largest 5G network — and save 20 percent on their plan over “the other big guys” with two or more lines. Plus, they’ll get loads of Un-carrier perks like weekly free stuff and discounts from <a href="https://www.t-mobile.com/offers/t-mobile-tuesdays" target="_blank" rel="noreferrer noopener">T-Mobile Tuesdays</a>, an unparalleled set of free tools to protect from scams and unwanted robocalls with <a href="https://www.t-mobile.com/news/un-carrier/scam-shield-protects-customers-from-scams-robocalls" target="_blank" rel="noreferrer noopener">Scam Shield</a> and when they need it, the <a href="https://www.t-mobile.com/news/jdp-care-jan-2020" target="_blank" rel="noreferrer noopener">most awarded customer care in wireless</a> with a dedicated <a href="https://www.t-mobile.com/customers/customer-care" target="_blank" rel="noreferrer noopener">Team of Experts</a>.

Check out T-Mobile’s holideals tomorrow at <a rel="noreferrer noopener" href="https://www.t-mobile.com/offers/deals-hub" target="_blank">t-mobile.com/offers/deals-hub</a>. These deals are available starting tomorrow … but only for a limited time, so channel your inner Dasher or Prancer and sign up online at <a href="https://www.t-mobile.com" target="_blank" rel="noreferrer noopener">t-mobile.com</a>, in your local store, or by calling 1-800-937-8997. You can head to <a href="https://www.t-mobile.com" target="_blank" rel="noreferrer noopener">t-mobile.com</a> to schedule an in-store appointment, shop or even switch to T-Mobile. But should customers choose to shop in-store, know that masks are required to enter and rest assured that T-Mobile stores are frequently cleaned and sanitized. Mobile experts are temperature-checked before each shift and have gone through COVID safety training to ensure a safe shopping experience for all.

Follow T-Mobile’s Official Twitter Newsroom <a href="https://www.twitter.com/TMobileNews" target="_blank" rel="noreferrer noopener">@TMobileNews</a> to stay up to date with the latest company news.

If you cancel your line before receiving all promotional bill credits, you may owe up to the full device amount (e.g., iPhone 12 64GB – $829.99) on required finance agreement(s); if cancelling your account, contact us first as you may be able to make discounted monthly balance payments. If congested, the fraction of users >50GB/mo. (T-Mobile) or 35GB/mo. (Metro) may notice reduced speeds and Metro customers may notice reduced speeds vs. T-Mobile due to prioritization.  Tax on pre-credit price due at sale. If you’ve cancelled lines in past 90 days, you may need to reactivate them first. Must be active & in good standing to receive bill credits; allow 2 bill cycles. $0 iPhone: Max 4/account. iPhone BOGO: Up to $730 in credits on lower-priced device. Max 6 discounted devices/account. iPhone 12 + Apple Watch SE:  iPhone 12: $0 down + $27.67/mo. x 30 mos.; pre-credit price: $829.99. 0% APR. $29.99 via bill credits on first device; $329.99 via bill credits on second device. Max 4 discounted devices/account. 2/$10 Apple Watch: Max 6/account. Metro 4/$25: At least 1 eligible port-in required. If you cancel any line, promo rate ends. Metro free phones: Eligible port-in required; limit 1 per line/port. Selection & quantities available while supplies last. $49.99 SE: After instant rebate, ID validation, & new plan activation. AppleTV+: Register at promotions.t-mobile.com/appletv by 12/31/20 and redeem code in the Apple TV app or iTunes on or before 1/31/21. Automatically renews, cancel anytime. 1/account. TVision VIBE: Service and content subject to change. Save 20%: Savings on data plan; features & taxes & fees may vary. TFB $650/300: Via bill credits after completing eligible port-in to qualifying service & registering lines, allow 15 days.

About T-Mobile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/" target="_blank" rel="noreferrer noopener">https://www.t-mobile.com</a>.

This holiday season might look different, but we;re making sure you stay connected even at a distance with deals on new iPhones, Apple Watches and more.

Holiday Deals: iPhone 12, Apple Watch SE &amp; More | T-Mobile Newsroom

T-Mobile’s Got Serious Holideals for All

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<figure class="wp-block-image size-large"><img src="https://www.t-mobile.com/news/_admin/uploads/2020/11/GettyImages-171247034_Minneapolis-1024x685.jpg" alt="" class="wp-image-61680"/><figcaption>Downtown Minneapolis skyline in the Morning with a bridge midway and the Mississippi River in the foreground.</figcaption></figure>

<figure class="wp-block-image size-large"><img src="https://www.t-mobile.com/news/_admin/uploads/2020/11/GettyImages-534941780_Pittsburg-1024x661.jpg" alt="" class="wp-image-61683"/><figcaption>Skyline of Pittsburgh, Pennsylvania, USA, at dusk, with the confluence of the Monongahela and Allegheny rivers at Point State Park forming the Ohio River in the foreground, and tall buildings in the background.</figcaption></figure>

<figure class="wp-block-image size-large"><img src="https://www.t-mobile.com/news/_admin/uploads/2020/11/GettyImages-564152205_Cleveland-1024x682.jpg" alt="" class="wp-image-61686"/><figcaption>Downtown skyline Cleveland, Ohio at sunset.</figcaption></figure>

<figure class="wp-block-image size-large"><img src="https://www.t-mobile.com/news/_admin/uploads/2020/11/GettyImages-968841486_Michigan-1024x575.jpg" alt="" class="wp-image-61689"/><figcaption>An aerial view of sunset over the suburbs of Southeast Michigan.</figcaption></figure>

<figure class="wp-block-image size-large"><img src="https://www.t-mobile.com/news/_admin/uploads/2020/11/GettyImages-1161723994_CA-1024x682.jpg" alt="" class="wp-image-61692"/><figcaption>Photo taken in Pennsylvania, United States</figcaption></figure>

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What’s the news: T-Mobile is expanding its $50/month Home Internet pilot service AGAIN, to more than 130 additional cities and towns across nine states. Today, T-Mobile is bringing more competition to home broadband — especially in underserved rural markets — through LTE-based coverage, with 5G service coming soon.

Why it matters:  Customers are tired of paying too much for too little when it comes to home internet. High prices, slow speeds, and few options make access to home internet limited, especially in rural markets — <a href="https://www.statista.com/chart/21454/broadband-connection-in-america/">only 63 percent of adults in rural America currently have access to high-speed internet</a>.

Who it’s for:  Households in Michigan, Minnesota, New York, North Dakota, Ohio, Pennsylvania, South Dakota, West Virginia and Wisconsin who are ready to break up with their home internet provider.

BELLEVUE, Wash. — November 9, 2020 — There’s more where that came from! Last month, T-Mobile (NASDAQ: TMUS) <a href="https://www.t-mobile.com/news/network/t-mobile-expands-home-internet-to-more-than-450-cities-towns-left-high-and-dry-by-att">massively expanded the company’s home broadband pilot to more than 20 million households</a>. And today, T-Mobile is expanding Home Internet to more than 130 additional cities and towns across Michigan, Minnesota, New York, North Dakota, Ohio, Pennsylvania, South Dakota, West Virginia and Wisconsin. The coronavirus pandemic has underscored the importance of broadband connectivity, and how sorry the state of home broadband is for many in America — especially those in rural communities that have been undervalued and underserved by traditional cable providers and ISPs for years. In response, the Un-carrier has been expanding its Home Internet pilot dramatically this year while preparing to launch commercial 5G Home Internet service next year.

“Home broadband has been broken for far too long, especially for those in rural areas, and it’s time that cable and telco ISPs have some competition,” said Dow Draper, T-Mobile EVP, Emerging Products. “We’ve already brought T-Mobile Home Internet access to millions of customers who have been underserved by the competition. But we’re just getting started. As we’ve seen in our first few months together with Sprint, our combined network will continue to unlock benefits for our customers, laying the groundwork to bring 5G to Home Internet soon.”

T-Mobile Home Internet is just $50/month all-in and features many of the same benefits that have made T-Mobile the fastest growing wireless provider for the past seven years:

Now that customers have had access to T-Mobile Home Internet since 2019, the reviews are in … and the feedback speaks for itself. Customers give T-Mobile Home Internet an average Net Promoter Score (NPS) of 42, compared to -75 (that’s a negative 75!) for their previous provider. Seventy-three percent report saving money with T-Mobile Home Internet, with 50% saving more than $30 per month (that’s $360 annually!).

TLDR: Better service, lower cost, happier customers.

The Home Internet pilot provides home broadband on the Un-carrier’s LTE network. With additional capacity unlocked by the merger with Sprint, T-Mobile is preparing to launch 5G Home Internet commercially nationwide, covering more than 50% of U.S. households within six years and providing a badly needed alternative to incumbent cable and telco ISPs.

Home broadband is one of the most uncompetitive and hated industries in America. Rural areas in particular lack options: more than three-quarters have no high-speed broadband service or only one option available. And when there’s no choice, customers suffer. It’s no wonder internet service providers have the second lowest customer satisfaction ratings out of 46 industries, beating cable and satellite TV companies by just one point according to the ACSI (<a href="https://www.theacsi.org/index.php?option=com_content&view=article&id=148&Itemid=213">American Customer Satisfaction Index</a>)!

T-Mobile Home Internet service is available on a first-come, first-served basis, where coverage is eligible, based on equipment inventory and local network capacity, which is expanding all the time. For more information on T-Mobile Home Internet or to check availability for your home in these areas, visit <a href="https://www.t-mobile.com/isp">t-mobile.com/isp</a>.

For more information on T-Mobile Home Internet, visit <a href="https://www.t-mobile.com/isp">t-mobile.com/isp</a>.

This 4G Home Internet pilot is available in select areas; the new T-Mobile's nationwide 5G Home Internet rollout is still in the works. During congestion, Home Internet customers may notice speeds lower than other customers due to data prioritization. Sales tax & regulatory fees included in monthly service price for qualifying accounts. Qualifying account and credit approval required. For use only with T-Mobile LTE Wi-Fi Gateway for in-home use at location provided at activation. If canceling service, return gateway or pay $207. Video streaming resolution depends on available speeds. Without AutoPay, $5 more. May not be reflected on 1st bill. See T-Mobile.com/OpenInternet for network management details. About T-Mobile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

Minneapolis skyline and River in the morning

Pittsburgh Skyline at Dusk

Downtown skyline Cleveland, Ohio

An aerial view of sunset over the suburbs of Southeast Michigan

Scenic View Of Rainbow Against Sky

What’s the news: T-Mobile is expanding its $50/month Home Internet pilot service AGAIN, to more than 130 additional cities and towns across nine states.

T‑Mobile Expands Home Internet to More Than 130 Additional Cities &amp; Towns | T-Mobile Newsroom

T‑Mobile Expands Home Internet to More Than 130 Additional Cities &#038; Towns

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Identity theft protection pro Carrie Kerskie says tools like T-Mobile’s Scam Shield and other precautions can help stop fraudsters in their tracks.

When it comes to identity theft, fraud and cyber threats, Carrie Kerskie has seen it all — and then some.

“This stuff can be overwhelming to people,” she says. “In the almost 15 years of working with victims, I’ve actually had two victims commit suicide over it. When it comes to frauds and scams, I’ve seen people who’ve see their entire life savings gone overnight. It can be devastating to people.”

Based in Naples, Florida, Kerskie is president of leading identity theft restoration and consulting company the Kerskie Group, as well as author of the book Your Public Identity: Because Nothing is Private Anymore and the self-help guide Protect Your Identity. She is also the host of a new podcast, “<a href="https://carriekerskie.libsyn.com/">The Carrie Kerskie Show</a>,” which is aimed at further informing consumers on how to keep themselves — and their identity — safe from scammers.

“These types of crimes, it’s a ghost,” Kerskie adds. “You never know who did it. You don’t know how they got your information. You don’t know where they are.”

Thankfully, Kerskie is something of a ghostbuster when it comes to stopping these ghouls, and has practical advice on how to keep yourself and loved ones safe from scammers, especially during these challenging times when all of us are more reliant (if not straight-up dependent) on our mobile devices than ever before.

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Can you walk me through what it is you and the Kerskie Group do, and how your background as a private investigator led you to be a top identity theft expert? We are a full-service private investigation agency, and have been in Naples since 2001. We initially did all the traditional stuff, from cheating spouses to insurance fraud to … you name it, we investigated it. Around 2007 we started getting calls from identity theft victims. Back then there weren’t a lot of resources to help them. The FTC (Federal Trade Commission) was just starting to get some information on their website, but it was still a little bit difficult for people to navigate. We offered to help. We said, “We haven’t done this before. We’re not experts at this, but we’re happy to look into it for you.”

Then word of mouth just spread from there. We started getting more and more calls from victims, and then within my industry my peers wanted to learn how we were doing what we were doing. I started creating training programs and reaching out and warning people in my community — and people kept saying, “It’s too much information to remember, put it into a book!” I wasn’t a writer, so I went to the bookstore and I pulled out all the books on identity theft, and I couldn’t even figure out what they were trying to explain to people. I thought, “If I can’t understand this, how is the average person supposed to?” So I wrote Your Public Identity: Because Nothing is Private Anymore, which came out in 2011 and got a great response. Today Kerskie Group focuses exclusively on identity theft restoration and consulting.

Somewhat ironically, identity theft wasn’t anything I chose — it chose me.

How big of a piece of the puzzle are our mobile devices to this whole world of identity theft? Huge. Because what people often forget is that their smartphone is not just a phone — it’s a computer that can make calls. The technology has advanced so much that we can’t keep up with it. Most people don’t understand the flow of information in the digital age, yet we’re embracing this technology, we’re embracing things like apps without understanding the who, what, why, when and how behind them.

A lot of the elderly I work with, and even my own parents and in-laws, are afraid of things as simple as turning their phone on and off, because they think they’re going to break it. Which, of course, they’re not. It’s just a matter of helping people overcome that initial fear, the fear of the unknown. So familiarize yourself and be comfortable with these devices so you can use them properly. Play around with the phone. Turn things on, turn things off. Go into the privacy settings, make adjustments. If you don’t know how to do something, there’s always some YouTube video or tutorial on the internet that can walk you through things. And before you download an app to your phone, look at the terms of service privacy policy!

In your experience, are older adults particularly at risk, and if so, what can be done to protect them? People my age and a little older — I’ll turn 50 next year — we’re what is referred to as the “sandwich generation,” because we’re still raising children but also taking care of aging parents. We’re also still working and in the thick of our careers, so we have to use and embrace mobile technology.

There’s extra responsibility, and, like with anybody, the more responsibilities and tasks you have at hand, you try to get things done faster — so you don’t always stop and think at times, and things get rushed through. That’s one of the big things with scams: people are caught off guard, and often react instantly to things.

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