What’s the news: T-Mobile snags a record-breaking high score (AGAIN) from J.D. Power for Full-Service Wireless Customer Care. That’s the sixth time in a row and the TWENTIETH time*overall that the Un-carrier beats the Carriers in their segment. And, Metro by T-Mobile took top honors for the second time in a row among Non-Contract Full-Service Providers. Why it matters:  As COVID-19 and economic uncertainty take hold, consumers often find longer hold times than usual when calling customer service. Not at T-Mobile. The Un-carrier quickly moved more than 12,000 care reps from 17 domestic call centers, setting them up to serve customers from the safety of their homes —no long wait times and no bouncing around. Who it’s for:  Every wireless customer who wants to reach a helpful team when they’ve got questions.

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BELLEVUE, Wash. — July 30, 2020 — This is what customer love looks like — especially when facing a global pandemic. Today, J.D. Power announced that T-Mobile (NASDAQ: TMUS) has received a record-breaking high score (for the 3rd time in a row!) in the J.D. Power 2020 U.S. Wireless Customer Care Full-Service Performance Study — Volume 2. That’s TWENTY times now that T-Mobile has ranked highest among full-service providers, and the sixth win in a row. Metro by T-Mobile also nabbed back-to-back spots in the J.D. Power 2020 U.S. Wireless Customer Care Non-Contract Performance Study — Volume 1 and 2 among Non-Contract Full-Service Wireless Providers.

And in the face of a global pandemic, never has taking home top honors for Care been more important. To ensure customers stayed connected at this critical time, AND to keep its Team of Experts safe and socially distant, T-Mobile acted swiftly, relocating nearly its entire <a href="https://www.t-mobile.com/news/un-carrier/tex-covid-response-callie-field-blog">customer care workforce</a> to their homes. Between March 11 and March 31, T-Mobile moved more than 12,000 Care experts — and over 60,000 pieces of equipment — out of 17 call centers across the U.S. so they could work from home. As a result of this swift action, call wait times are still under 90 seconds, just as they were pre-pandemic. Employees stayed safe and customers stayed connected — as demonstrated by the J.D. Power win.

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“This win is especially important to us now, as we face this global pandemic. It’s more critical than ever for our customers to get the service they deserve, and taking home top honors again is a huge win — for our hard-working teams, and for our customers who deserve personalized, quick, excellent service,” said Callie Field, EVP of Customer Care at T-Mobile. “I’m so incredibly proud of our Care experts for being nimble, for their dedication to customers in the face of such change and uncertainty. This win says it loud and clear for customers: we are with you.”

The Un-carrier earned top honors more times than any other wireless provider in the history of the study. T-Mobile scored an 852 in the Study — that’s 36 points higher than the industry average. T-Mobile placed highest in both Assisted Care and Unassisted Care, which means customers love that they can connect on their terms, whether it’s by text, phone, online, or scheduling a call-back. And that’s especially important now, as people stay closer to home. Keeping people and businesses connected at this unprecedented time is paramount at T-Mobile and so is the ability to keep hardworking Care teams connected to customers.

In 2018, T-Mobile launched Team of Experts to turn traditional customer care on its head and fix an old, broken customer care model that has frustrated Americans for decades. When you call or message T-Mobile, you get a tight-knit team dedicated to you and others in your city. No getting bounced around from department to department. With T-Mobile’s Team of Experts, customers reach a helpful human every time they reach out.

Always looking out for customers, T-Mobile also recently launched <a href="https://www.t-mobile.com/scamshield">Scam Shield</a> — a massive set of free solutions to protect customers from robocalls and scams — because who isn’t fed UP with scams and robocalls and scammers have been preying on consumers’ health and financial fears during the coronavirus pandemic.

Follow T-Mobile’s Official Twitter Newsroom <a rel="noreferrer noopener" href="https://twitter.com/TMobileNews" target="_blank">@TMobileNews</a> to stay up to date with the latest company news.

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Team of Experts is for our postpaid wireless customers.

*2020-2018 (V1 & V2), 2016 (V1), 2015 (V2), 2014 (V2), 2011 (V1), 2010 (V2), 2009 (V1 & Tied in V2), 2008 (V1), 2007 (V1 & V2), 2006 (V1 & V2), 2005 & 2004

About T-Mobile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="http://www.t-mobile.com/">http://www.t-mobile.com</a>.

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T-Mobile Newsroom

T-Mobile snags a record-breaking high score (AGAIN) from J.D. Power for Full-Service Wireless Customer Care.

Social Distancing — Yes; Customer Distancing — No T‑Mobile &amp; Metro Score J.D. Power’s Top Spots for Wireless Customer Care (AGAIN) | T-Mobile Newsroom

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Divestiture Marks a Major Commitment Fulfilled by T-Mobile as Part of Merger with Sprint

Bellevue, Washington — July 1, 2020 — T-Mobile US Inc. (NASDAQ: TMUS) announced today that as the supercharged Un-carrier continues its post-merger close efforts to build America’s best 5G network and bring the value of new T-Mobile to consumers across the United States, it has completed its previously announced divestiture of Sprint’s prepaid wireless business to DISH Network Corporation (NASDAQ: DISH). The divestiture fulfills a commitment that T-Mobile and Sprint made to the Department of Justice and to the Federal Communications Commission as part of their merger process.

“We just checked an important milestone. In closing our deal with DISH to divest Sprint’s prepaid brand, T-Mobile followed through on fulfilling one of the most significant commitments we made as part of this merger process. We are excited to keep making big steps forward and, as promised, continue to work toward delivering the transformative nationwide 5G network that is only possible with the New T-Mobile’s combined capacity AND breadth to consumers across the U.S.,” said CEO Mike Sievert.

The divestiture of Sprint’s prepaid business represents more than 9.3 million customers. T-Mobile will receive approximately $1.4B for Sprint’s prepaid business subject to a customary post-closing working capital adjustment. Additionally, the divested prepaid customers and new DISH wireless customers will have full access to the new T-Mobile network in a phased approach through a mobile virtual network operator (MVNO) arrangement, as well as through an infrastructure mobile network operator (MNO) arrangement enabling roaming in certain areas until DISH’s 5G network is built out. In connection with the closing of the DISH transaction, T-Mobile, Sprint and DISH entered into certain other ancillary agreements, including a spectrum purchase agreement.

T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="http://www.t-mobile.com/">http://www.t-mobile.com</a>.

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T-Mobile Closes Deal with DISH to Divest Sprint Prepaid Business | T-Mobile Newsroom

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A year ago we announced we were abolishing overages at T-Mobile. 
 We put a stop to a predatory industry practice and we challenged AT&T, Verizon and Sprint to follow our lead. 
 CEO John Legere even created a petition at <a href="http://www.change.org/p/wireless-carriers-abolishoverages-att-verizonwireless-and-sprint">change.org/abolishoverages </a>so consumers could easily speak out and help drive the carriers to change their ways. 
 To date, nearly 200,000 consumers across the US have signed the petition, and it is one of the most popular on change.org out of literally thousands and thousands of petitions on the site. 
 And you know what the carriers did to change? 
 Absolutely nothing. 
 They continue to punish their customers with an estimated $1.5 billion in overage fees last year!
 So it’s time to take our message to the next level and let these guys know that we won’t stop!
 Help John Legere and T-Mobile send them a message they won’t miss – one that you can help choose!
 Watch this VLOG from John to hear more, and see how you can take action to help change this industry!
 
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A year ago we announced we were abolishing overages at T-Mobile. We put a stop to a predatory industry practice and we challenged AT&amp;T, Verizon and

Abolish Overages! We won’t stop! | T-Mobile Newsroom

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https://www.t-mobile.com/news/press/we-wont-stop

The wait is over. Three of the season’s hottest new phones—the HTC One M9 and the Samsung Galaxy S®6; and Galaxy S®6 Edge —are available in T-Mobile stores nationwide and online at <a href="http://www.t-mobile.com/">T-Mobile.com.</a>
 And we don’t use the word “hot” lightly… Since T-Mobile began shipping—and selling—the Galaxy S 6 and Galaxy S 6 edge on March 27, customer response has been through the roof. In just the first 10 days, sales of the new Galaxy S 6 series at T-Mobile are already nearly double those of the Galaxy S 5 – previously the most popular Galaxy phone ever at T-Mobile. Likewise, in the first 10 days of HTC One M9 sales, the flagship phone has already surpassed sales of the HTC One M8 during the same time period. 
 We know the other guys like to hide their pricing in a costly service plan or lease so we want to make it clear: the HTC One M9, Galaxy S 6 and Galaxy S 6 edge are all available on a Simple Choice plan for $0 down, here at T-Mobile on the nation’s fastest 4G LTE network. 
 And then just pay $27.08 a month for 24 months for HTC One M9,
 $28.33 a month for 24 months for Samsung Galaxy S 6 (32 GB) or
 $32.49 a month for 24 months for Galaxy S 6 edge (32 GB)
 With <a href="http://www.t-mobile.com/offer/switch-carriers-no-early-termination-fee.html?cmpid=WMM_PR_Q115CRRRFR_VNFBAM7YD7152">Carrier Freedom</a>™ at T-Mobile, there’s NOTHING stopping you from getting one of these awesome flagship smartphones at the Un-carrier™. We’ll pay off your early termination fees AND your phone payments—up to $650—when you switch to T-Mobile and trade in your old phone to get benefits found only at the Un-carrier including:
<ul>
<li>Seamless Wi-Fi Calling out of the box to stay in touch beyond the reach of cellular networks</li>
<li>Unlimited music streaming with services like Pandora, iHeartRadio, Samsung’s Milk Music™ and more – without it counting against your high-speed data</li>
<li>Unlimited talk, text and data plans with no domestic overages while on our Data Strong™ network</li>
<li>International data and texting in 120+ countries & destinations at no additional charge</li>
</ul>
 As an added bonus, T-Mobile customers who order the Galaxy S 6 and Galaxy S 6 edge before April 12 can also receive a one-year Netflix subscription – a more than $100 value. Qualifying customers visit <a href="http://samsungpromotions.com/">SamsungPromotions.com</a> to get a Netflix promo code redeemable at <a href="http://netflix.com/SpecialOffers">Netflix.com/SpecialOffers</a> for a $107.88 credit ($8.99 per month for 12 months) on their new or existing Netflix account.
 The Galaxy S 6 is also making its way to MetroPCS in stores and <a href="https://www.metropcs.com/content/metro/en/desktop/metro/promotions/nextbigthing.html?intl_camp=home|aspot-2|samsung-registration">online</a> beginning April 17 for $649.
 You can check out more information on the <a href="http://www.t-mobile.com/cell-phones/htc-one-m9.html">HTC One M9</a> or the <a href="http://www.t-mobile.com/cell-phones/samsung-galaxy-s-6.html">Samsung Galaxy S 6</a> and <a href="http://www.t-mobile.com/cell-phones/samsung-galaxy-s-6-edge.html">Galaxy S 6 edge</a> on T-Mobile’s website. The Gold Platinum edition of the Galaxy S 6 and Samsung Galaxy S 6 edge are available for pre-order at the links above – and T-Mobile will begin shipping the phones as soon as we receive inventory from Samsung.
 # # #
Device pricing for well-qualified customers. HTC One M9: $0 down + $27.08/mo X 24, Total $649.92. Samsung Galaxy S 6 (32 GB) $0 down  + $28.33/mo x 24, Total: $679.92 (64GB) $99.99 down  + $27.50/mo x 24, Total $759.99, and (128GB) $199.99 down  + $27.50/mo x 24, Total $859.99; Samsung Galaxy S 6 edge (32 GB) $0 down  + $32.49/mo x 24, Total $779.76  (64GB) $99.99 down  + $31.66/mo x 24, Total $859.83, and (128GB) $199.99 down  + $31.66/mo x 24, Total $959.83. If you cancel wireless service remaining balance on phone becomes due. 0% APR; O.A.C. Participating locations. Taxes & fees additional.   EIP/ETF Pay Off: Qual’g credit & postpaid service, with  eligible trade-in req’d. Pay off as device trade-in credit & prepaid card for remaining device balance (including valid exercise of lease purchase option, if applicable), minus trade-in credit. Device sales tax excluded. See<a href="http://t-mobile.com/">T-Mobile.com</a>for details. Netflix Offer: Avail. 3/27- 4/12/15. While redemption codes last. 12 mos of Netflix “2 Stream” subscription ($107.88 value). Galaxy S 6/ S 6 Edge purchase req’d. Offered by Samsung. See<a href="https://samsungpromotions.com/netflix">https://samsungpromotions.com/netflix</a>for Terms.   Samsung, Galaxy S and Milk Music are all trademarks of Samsung Electronics Co., Ltd.

The wait is over. Three of the season’s hottest new phones—the HTC One M9 and the Samsung Galaxy S®6; and Galaxy S®6 Edge —are available in T-Mobile

Spring is here and so are Hot New Devices from Samsung and HTC at T-Mobile! | T-Mobile Newsroom

https://www.t-mobile.com/news/press/htc-samsung-launch

I think it’s crystal clear by now that it deeply pisses me off how old-school wireless carriers work so hard at limiting what you can do with your smartphone. That’s the antithesis of what wireless is supposed to be, and the Un-carrier has taken a wrecking ball to those barriers over the last two years. Today, we’re at it again, putting an end to one of the wireless industry’s dirtiest little secrets. 
 
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For years, the old guard carriers have had the audacity to shill their so-called “family” plans when, in fact, those plans aren’t even available to the entire family. That’s right. Last year, the carriers spent BILLIONS advertising “family” plans that completely ignore 164 million members of 74 million U.S. households – roughly 3 in 5.
 This is a huge problem. The scope of this carrier scam is shocking. But, today, we’re setting it right. Today, we’re launching <a href="http://www.t-mobile.com/pets-unleashed">Pets Un-leashed</a> and expanding our family plans to include your entire family. 
 While AT&T and Verizon ignore your pets and treat them like they aren’t part of your family, we love your pets at T-Mobile. And, we know that your 24/7 connection to that furry friend is quite possibly even more important than your connection to other humans. So why not make that pet connection stronger and faster with our blazing-fast 4G LTE network? Exactly. 
 For just $5 a month, you can add your cat, dog, ferret, turtle or, heck, your alpaca to your T-Mobile family plan, and they’ll enjoy all our Un-carrier™ benefits and some awesome new apps like Fetch Freedom, FitPet and SnapCat. Take a look.
 
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 U.S. pet owners spend about $50 billion a year on their pets – and approximately zero of those pets are connected. Talk about an under-served population! All those industry analysts who thought the U.S. wireless market was saturated better get ready for us to prove them wrong again. We just found a small continent of new customers that the carriers continue to ignore and treat like second class citizens – well, not the Un-carrier.
 This is what we do. We find pain points, and we fix them. And not just for humans anymore. Your pets are already part of your family. They should be part of your family plan, too.
 Learn more and sign up for Pets Un-leashed at <a href="http://www.t-mobile.com/pets-unleashed">www.t-mobile.com/pets-unleashed</a>.

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I think it’s crystal clear by now that it deeply pisses me off how old-school wireless carriers work so hard at limiting what you can do with your

Today, we unleash your entire family | T-Mobile Newsroom

https://www.t-mobile.com/news/blog/today-we-unleash-your-entire-family

Ask for more Mobile World Congress news and you shall receive: on the heels of Microsoft’s global unveiling of the Lumia 640, the Un-carrier™ announced it will launch the device this spring at T-Mobile and MetroPCS – the only wireless providers to be shipping the Lumia 640 with Wi-Fi Calling out of the box, allowing customers to make calls beyond the reach of cellular networks over a Wi-Fi connection.
 The Lumia 640 comes with Cortana, your personal digital assistant who can organize and keep track of your life, so you can spend more time doing the things you love, like using your favorite music streaming apps on the nation’s fastest 4G LTE network. And with Music Freedom™, high-speed data charges do not apply. 
 If you’re not in Barcelona checking out the new devices at Mobile World Congress, the next best thing to personally getting your hands on the device is to check out our first look video of the Lumia 640 below, available via T-Mobile’s hardware guru:
 
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 For more information about the Lumia 640 and T-Mobile’s unlimited talk, text and web Simple Choice plans, and Un-carrier benefits like Music Freedom™, please visit: <a href="http://www.t-mobile.com/cell-phones/microsoft-lumia-640.html">http://www.t-mobile.com/cell-phones/microsoft-lumia-640.html</a>
At participating locations. Qualifying postpaid Simple Choice plan required for Music Freedom; song downloads, video content, and non-music audio content excluded.  Wi-Fi Calling: Capable phone & Wi-Fi connection req’d; may decrement plan minutes. Most devices will not transition between Wi-Fi and the wireless network. See your device’s User Manual &T-Mobile.com for service and device details. Windows and Windows Phone are registered trademarks of Microsoft Corporation in the United States and other countries.  
 # # #
Media Contacts
 T-Mobile US Media Relations
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Ask for more Mobile World Congress news and you shall receive: on the heels of Microsoft’s global unveiling of the Lumia 640, the Un-carrier™ announced it

T-Mobile and MetroPCS Have You Covered this Spring with the Microsoft Lumia 640 | T-Mobile Newsroom

https://www.t-mobile.com/news/press/lumia-640

For Release: Sunday, March 1, 2015 10 am PST
T-Mobile Shares Exclusive Un-carrier First Look Videos of the Samsung Galaxy S®6 edge and the New HTC One
What: T-Mobile US, Inc. (NYSE: TMUS) released its exclusive, hands-on First Impression videos of the hottest smartphones unveiled at Mobile World Congress in Barcelona today– the Samsung Galaxy S 6 edge and HTC One M9.
Who: The Un-carrier has made these one-of-a-kind videos available to anyone who wants to get a hands-on sneak peek at the new Samsung and HTC flagship devices.
When: Sunday, March 1st
Where: Online! See details and links below:
Samsung Galaxy S 6 edge – The Un-carrier First Impressions:<a href="http://youtu.be/SaZlx3YBCsQ">http://youtu.be/SaZlx3YBCsQ</a>
 For more information on the Galaxy S 6 edge at T-Mobile, please visit: <a href="https://explore.t-mobile.com/samsung-galaxy-s6-and-s6-edge">https://explore.t-mobile.com/samsung-galaxy-s6-and-s6-edge</a>
HTC One M9 – The Un-carrier First Impressions: <a href="http://youtu.be/5wAOgj-iNRg">http://youtu.be/5wAOgj-iNRg</a>
 For more information on the HTC One M9 at T-Mobile, please visit: <a href="http://explore.t-mobile.com/htc-one-m9">http://explore.t-mobile.com/htc-one-m9</a>
# # # Samsung and Galaxy S are both registered trademarks of Samsung Electronics Co., Ltd.
 Samsung Galaxy S 6 edge Disclaimer: This device has not been authorized as required by the rules of the Federal Communications Commission. This device is not, and may not be, offered for sale or lease, or sold or leased, until authorization is obtained.
About T-Mobile US, Inc.
 As America's Un-carrier, T-Mobile US, Inc. (NYSE: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to approximately 55 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit <a href="http://www.t-mobile.com/">http://www.t-mobile.com</a>.
Media Contacts
 T-Mobile US Media Relations
<a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@T-Mobile.com</a>

For Release: Sunday, March 1, 2015 10 am PST T-Mobile Shares Exclusive Un-carrier First Look Videos of the Samsung Galaxy S®6 edge and the New HTC One

Media Alert: T-Mobile Shares Exclusive Un-carrier First Look Videos of the Samsung Galaxy S®6 edge and the New HTC One | T-Mobile Newsroom

https://www.t-mobile.com/news/press/mwc-media-alert

T-Mobile is kicking off Mobile World Congress by announcing it will bring the HTC One M9 flagship smartphone to Un-carrier™ customers later this spring. And in true Un-carrier fashion, we brought you back something exclusive from Barcelona – check out the first T-Mobile sneak peak of the HTC One M9 below:
 
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 Rocking a dual-finish, all-metal body with a 5-inch full HD display, its beauty is matched by a powerful performance and front-facing speakers with the legendary HTC BoomSound™. Integrated with Dolby Audio™, the speakers provide a high-end surround sound experience for music connoisseurs – the perfect match for T-Mobile’s Data Strong™ network with Music Freedom™.
 Plus, T-Mobile is one of the only U.S. wireless providers that will support Wi-Fi calling out of the box, allowing customers to make calls beyond the reach of cellular networks.
 If you want to be one of the first to be notified when the HTC One M9 goes on sale, or learn more about our unlimited talk, text and web Simple Choice plans and Un-carrier™ benefits like Music Freedom, register here: <a href="http://explore.t-mobile.com/htc-one-m9">http://explore.t-mobile.com/htc-one-m9</a>
At participating locations. Qualifying postpaid Simple Choice plan required for Music Freedom.  Wi-Fi Calling: Capable phone & Wi-Fi connection req’d; may decrement plan minutes. Most devices will not transition between Wi-Fi and the wireless network. See your device’s User Manual &T-Mobile.com for service and device details.  
 # # #
Media Contacts
 T-Mobile US Media Relations
<a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@t-mobile.com</a>

T-Mobile is kicking off Mobile World Congress by announcing it will bring the HTC One M9 flagship smartphone to Un-carrier™ customers later this spring.

Rise and Shine! T-Mobile is bringing the New HTC One to Customers this Spring | T-Mobile Newsroom

https://www.t-mobile.com/news/press/htc-one

For Release: Tuesday, February 10, 2015 6:00 am PST
MEDIA ALERT: T-Mobile Brings Back Popular “Tablet on Us” for Valentine’s Day! 
What: T-Mobile (NYSE: TMUS) is giving customers a sweet deal this Valentine’s Day weekend with the return of its popular “Tablet on Us” promotion.
Who: Anyone can get the Un-carrier’s most popular 7” Android-powered™ tablet, the ALCATEL ONETOUCH Pop 7, for $0 with any qualifying data plan. That's right: $0 down, $0 payments; pay only the sales tax. 
When: The offer kicks off Thursday, February 12 and runs through Monday, February 16, 2015.
Where: The offer can be found at <a href="http://www.t-mobile.com/store-locator.html">participating T-Mobile store</a>s across the country. For more information on this offer please go <a href="file:///C:/Users/krecken/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/UPXJ2W4R/to">to</a><a href="http://www.t-mobile.com/sweet-tablet">www.t-mobile.com/sweet-tablet</a>. 
Limited time offer; subject to change. Qualifying mobile internet service of 1GB or higher, credit check & EIP agreement req’d. $7 monthly payment applied as bill credit for 24 months with active service. If you cancel wireless service, remaining tablet balance of up to $168 becomes due. 0% APR OAC. Plus taxes & fees ;Total device tax due at sale. See <a href="http://www.t-mobile.com/">www.T-Mobile.com</a> for details.
# # #
About T-Mobile US, Inc. As America's Un-carrier, T-Mobile US, Inc. (NYSE: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to approximately 55 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit <a href="http://www.t-mobile.com/">http://www.t-mobile.com</a>.
 Media Contacts T-Mobile US Media Relations <a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@T-Mobile.com</a>

For Release: Tuesday, February 10, 2015 6:00 am PST MEDIA ALERT: T-Mobile&nbsp;Brings Back Popular “Tablet on Us” for Valentine’s Day! What: T-Mobile

Sweet Tablet Offer for Valentine&#039;s Day! | T-Mobile Newsroom

https://www.t-mobile.com/news/press/sweet-tablet-offer-for-valentines-day

Call from the United States to mobile and landlines in almost any country in the world and roam in 15 Latin American countries, including Mexico 
 Bellevue, Washington and New York, NY — February 3, 2015 — Univision Mobile™, the wireless service launched by Univision Communications Inc. and T-Mobile (NYSE: TMUS) in May 2014, has added new international features to its existing rate plans, making it easier and more affordable for Hispanic Americans to stay in touch with family and friends in Latin America and around the world. The breakthrough no-annual contract wireless service that was built from the ground up for U.S. Hispanics, now has industry-leading international services built into every plan. At no extra charge, customers can call from the United States to mobile or landlines in 200 countries, including all of Latin America, and roam in 15 Latin American countries, including Mexico.
 “We have heard loud and clear from our Univision Mobile customers that staying in touch with family and friends outside of the U.S. is one of the most important features of any wireless plan,” said Kevin Conroy, President, Digital & Enterprise Development, Univision Communications Inc. “With Univision Mobile’s new international calling services, it’s easier and more affordable for those who love to make international calls and send texts, to stay in touch with those who live in Latin America.”
 Now hassle-free international calling services and voice and text roaming are part of every plan, bringing Univision Mobile customers the features they want with unbeatable convenience – for no extra charge. 
 “Other wireless brands force you to buy additional International add-on features when you want to text and call other countries,” said Mike Sievert, Chief Marketing Officer, T-Mobile. “Not with Univision Mobile. Now you can call and text from the U.S., and even roam in other countries, at no extra charge and with nothing to sign up for. Combine that with T-Mobile’s Data Strong 4G LTE network experience, and you get the best value, period.” 
 In addition, Univision Mobile is introducing a new $35 per month rate plan, which also includes the international calling services at no extra charge. This table includes details on the Univision Mobile rate plans:
 
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 <img style="width: 680px; height: 270px;" alt="" src="https://www.t-mobile.com/news/_admin/uploads/2015/02/Univision.png">
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 On top of all the added international calling and texting, all Univision Mobile rate plans also include access to unique ringtones and wallpapers, sneak peeks of hot new Univision shows and premieres, and opportunities for behind-the-scenes VIP access to Univision events and television/radio personalities. And all Univision data plans also include one-of-a-kind access to UVideos and Uforia.
 To sign up for Univision Mobile wireless service, consumers can visit UnivisionMobile.com, a participating Walmart store, a T-Mobile Simply Prepaid store, or one of more than 5,000 independent third-party dealer locations throughout the country. Customers can bring their own compatible devices by simply purchasing a SIM card, or choosing from a wide array of available devices. Customers with capable smartphones can also download the Univision Mobile application for access to additional content and rewards and to track their minutes, text and data usage.
 Univision Mobile is a strategic alliance between Univision Communications Inc., the leading media company serving Hispanic America, and T-Mobile - featuring a fast, reliable nationwide 4G LTE network. Univision Mobile offers affordable choices that make it easy to keep your world close at hand.
Taxes & fees additional. Plan features available for 30 days. Domestic use only. No roaming. $55 plan required for UVideo. Int’l Calling Allowance Available up to allocated service amount. Once monthly allotment is depleted, standard international rates apply. Int’l Roaming: Talk & text in select locations; additional charges apply in excluded destinations. No data roaming.  See www.univisionmobile.com for country list, rates, rewards and offer details.
About T-Mobile US, Inc. As America's Un-carrier, T-Mobile US, Inc. (NYSE: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to approximately 55 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit<a href="http://www.t-mobile.com/">http://www.t-mobile.com</a>.
 About Univision Communications Inc. Univision Communications Inc. (UCI) is the leading media company serving Hispanic America. The Company, a leading content creator in the U.S., includes Univision Network, one of the top five networks in the U.S. regardless of language and the most-watched Spanish-language broadcast television network in the country reaching approximately 94% of U.S. Hispanic television households; UniMás, a leading Spanish-language broadcast television network reaching approximately 88% of U.S. Hispanic television households; Univision Cable Networks, including Galavisión, the country’s leading Spanish-language cable network, as well as Univision tlnovelas, a 24-hour cable network dedicated to novelas, Univision Deportes Network, a 24-hour cable network dedicated to sports, ForoTV, a 24-hour Spanish-language cable network dedicated to news, and an additional suite of cable offerings - De Película, De Película Clásico, Bandamax, Ritmoson and Telehit; Univision Television Group, which owns and/or operates 61 television stations in major U.S. Hispanic markets and Puerto Rico; Univision Radio, the leading Hispanic radio group which owns and/or operates 67 radio stations in 16 of the top 25 U.S. Hispanic markets and Puerto Rico; an Interactive network of online and mobile apps and products including UVideos, the first bilingual digital network serving Hispanic America, Uforia, the leading Hispanic digital music service, Univision.com, the No. 1 most-visited Spanish-language website among U.S. online Hispanics, and Univision Partner Group, a specialized advertising and publisher network. UCI’s assets also include a minority stake in El Rey Network, a 24-hour English-language network founded by maverick filmmaker Robert Rodriguez, and a joint venture with Disney/ABC Television Network for Fusion, a news, pop culture and satire TV and digital network. Headquartered in New York City, UCI has television network operations in Miami and television and radio stations and sales offices in major cities throughout the United States. For more information, please visit www.Univision.net.   # # # Media Contacts: T-Mobile US Media Relations:<a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@t-mobile.com</a>
Univision Media Relations: Chris Allieri, callieri@univision.net, (646) 560-4975

Call from the United States to mobile and landlines in almost any country in the world and roam in 15 Latin American countries, including Mexico Bellevue,

Univision Mobile Adds International Calling, Texting and Roaming at No Extra Charge | T-Mobile Newsroom

https://www.t-mobile.com/news/press/univision-mobile

With Un-carrier 8.0, T-Mobile becomes the only national wireless provider to let you roll your unused high-speed  data into the next month
And, every Data Stash comes stocked with a gift of 10 GB of America’s fastest 4G LTE data to start 
Bellevue, Washington − December 16, 2014 − T-Mobile (NYSE: <a href="http://www.t-mobile.com/">TMUS</a>) today announced its next industry-rocking Un-carrier™ move − eliminating the infuriating wireless industry practice of confiscating unused data you’ve already paid for. With Un-carrier 8.0, high-speed data you don’t use each month automatically rolls into a personal Data Stash™ so you can use it when you need it for up to a year. And, the best part is that Data Stash is included at no extra charge for every single new and existing T-Mobile customer – individual, family or business – on an eligible postpaid Simple Choice plan who buys extra high-speed data for their smartphone or tablet.
 In addition, T-Mobile announced they will start every Data Stash with a whopping 10 GB of 4G LTE data – for free. That’s 10 GB of free data for every line in the family on a qualifying plan. And on top of that, the Un-carrier announced several major new milestones in the build-out of its Data Strong™ network.
 “Can you imagine your gas station siphoning unused gas from your car each month? The US wireless industry is even worse,” said John Legere, president and CEO for T-Mobile. “Americans have been gamed by the carriers into buying huge data plans – all to avoid getting screwed with overage penalties. Only to find out they bought more than they need which is then confiscated by the carrier. For the consumer it’s lose, lose.
 “That data is rightfully yours,” added Legere. “And, we’re putting an end to this appalling industry practice today. With Data Stash, when you buy additional high-speed data, there’s no need to lose what you don’t use.”
 With T-Mobile’s Data Stash − the first such program from a national wireless provider − you don’t have to worry about buying extra high-speed data you’ll never use − or not having that data when you need it most. You’ve paid for it. Now you can use it when you need it for up to a full year.
 Starting in January 2015, Data Stash will be automatically available at no extra charge to every T-Mobile customer – every individual, family and business – with a postpaid Simple Choice plan who has purchased additional 4G LTE data, 3GB or more for smartphones and 1 GB or more for tablets. And, you’ll start out with a Free Data Stash with up to 10 GB of 4G LTE data.
 Once you’ve used up that Free Data Stash, any unused high speed data − rounded up to the nearest megabyte – will start to roll into your Data Stash automatically every month. And there’s no limit to how much data you can collect in your Data Stash. When you need extra high-speed data, you’ll automatically start tapping into your data deposits. Now, when you pay extra for 4G LTE data, you won’t lose data you don’t use.
 Businesses face the same challenges when it comes to the data guessing game – just multiplied by the number of employees they have. Think it’s hard choosing how much data to buy for you and your family? Try figuring out how much to buy for you and your 50 employees. More than a third of U.S. businesses on shared data plans have been hit by punitive overage penalties, and others resort to buying more data than they need – all just to avoid budget-busting overage penalties at the end of the month.
 “Like every Un-carrier move we make, Data Stash also came from listening to customers,” added Legere. “This year on Twitter, customers asked the carriers to create a program to roll data forward more than 40,000 times. So this isn’t rocket science. It’s just that we seem to be the only company in this industry that cares enough to listen. That’s fine by me.”
T-Mobile’s Data Strong Network Expansion
 Data Stash is made possible by T-Mobile’s unique Data Strong network design which was purpose built for the data-intensive way people use smartphones and tablets today. Today, after an epic year of network firsts and massive advancements, the Un-carrier announced several major new milestones as it continues to expand and enhance its network at an unprecedented pace:
<ul>
<li>First, T-Mobile continues to grow its LTE footprint and now reaches more people than ever before − 260 million Americans coast to coast, expanding to reach an additional 10 million people in just the last 60 days.</li>
<li>Second, on the heels of upgrading T-Mobile’s network to its ultra-fast Wideband LTE in New York, the Un-carrier now reaches 121 metropolitan areas across the country with Wideband LTE, giving customers more capacity and up to a 50 percent boost in speeds.  Already, T-Mobile customers in the NYC metro area have reported download speeds in excess of an unprecedented 100 Mbps.</li>
<li>Finally, T-Mobile announced that it has deployed its newly acquired 700Mhz spectrum in Cleveland, Colorado Springs, Minneapolis and Washington, D.C. boosting network reach, improving in-building coverage and extending coverage well beyond major population centers.</li>
</ul>
 The Un-carrier expects to continue its rapid fire network improvements in 2015 and has already set a few resolutions for the New Year − like reaching 300 million people with T-Mobile’s blazing-fast LTE network. 
 For more information on T-Mobile’s network advancements this year, please read this <a href="https://newsroom.t-mobile.com/issues-insights-blog/uncarrier-8-blog.htm">blog</a> by T-Mobile CTO Neville Ray. For more information on T-Mobile’s Data Strong network, please visit <a href="http://www.t-mobile.com/DataStrong">www.t-mobile.com/DataStrong</a>. For more information about T-Mobile’s Data Stash and other ground-breaking Un-carrier benefits, please visit <a href="http://www.t-mobile.com/DataStash">www.t-mobile.com/DataStash</a>. 
Qual’g postpaid service req’d. On-network data from past 12 mos carries to next bill cycle. 200MB Free Data for Life & roaming allotments do not carry over. Not avail. with Match Your Data offer or discounts. Data does not begin carrying over until after free 10GB runs out. Free 10GB available until 12/31/15.     About T-Mobile US, Inc. As America's Un-carrier, T-Mobile US, Inc. (NYSE: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to approximately 53 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit <a href="http://www.t-mobile.com/">http://www.t-mobile.com</a>.
# # #
Media Contacts
 T-Mobile US Media Relations
<a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@T-Mobile.com</a>

With Un-carrier 8.0, T-Mobile becomes the only national wireless provider to let you roll your unused high-speed &nbsp;data into the next month And, every

T-Mobile Unveils Data Stash - Now Your Unused Data Rolls Forward | T-Mobile Newsroom

https://www.t-mobile.com/news/press/uncarrier-8

If you don’t know, now you know. Starting today, the HTC Nexus 9 is available at T-Mobile online via the <a href="http://www.t-mobile.com/internet-devices/google-nexus-9.html">Underground</a> for $0 down (and $24.99 for 24 months; FRP $599.76).
 T-Mobile is the first U.S. carrier to offer the LTE Nexus 9 tablet – and is the ONLY place Nexus 9 customers can get the best tablet plan in wireless this holiday season. Just $10 a month enables you to add a tablet and match the data on your <a href="http://www.t-mobile.com/cell-phone-plans/individual.html">Simple Choice</a>™ voice plan—up to 5 GB a month—for use specifically on your tablet. And all T-Mobile tablets can get you <a href="https://newsroom.t-mobile.com/news/t-mobile-revolutionizes-how-customers-buy-and-use-tablets-with-free-data-for-life.htm">Free Data for Life</a>, giving you 200 MB of free data a month for the life of the device as long as you use it with T-Mobile. 
 The HTC Nexus 9 runs Android 5.0 Lollipop, features a crisp 8.9-inch screen with two front-facing speakers and is powered by a 64-bit NVIDIA Tegra K1 processor, for fast and easy transitions from work to play.
 More information on the best tablet plan in wireless can be found at <a href="http://www.t-mobile.com/">http://www.t-mobile.com</a>.
 # # #
HTC Nexus 9 Pricing for Well-Qualified Customers: $0 down + $24.99 /month x 24 mos. If you cancel wireless service remaining balance on tablet becomes due. Total price $599.76. 0% APR; O.A.C.   Taxes & fees addit’l. Limited time offers; subject to change. Match Your Data: Qualifying postpaid phone line required; tablet full-speed data allotment will automatically match that of the phone line with highest full-speed data allotment on your account, for 12 months after promotion’s end. Up to 5 Mobile Internet devices. Free Data For Life: Eligible registered device req’d. No roaming. If you have a monthly plan (req’d for device financing), 200 MB is added to allotment every 30 days for as long as you own and use device with T-Mobile. See <a href="http://www.t-mobile.com/">T-Mobile.com</a> for device and offer details.

If you don’t know, now you know. Starting today, the HTC Nexus 9 is available at T-Mobile online via the Underground for $0 down (and $24.99 for 24

HTC Nexus 9 Now Available at T-Mobile with Best Tablet Plan in Wireless | T-Mobile Newsroom

https://www.t-mobile.com/news/press/htc-nexus-9-now-available-at-t-mobile-with-best-tablet-plan-in

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