User roles information
User roles control action that can be performed on the account such as viewing the billing information, changing services, or making purchases.
| Role access | Primary account holder | Authorized user | Standard user | Restricted user |
|---|---|---|---|---|
| Account Management | ||||
| Edit user roles | ✔ | |||
| View user roles | ✔ | ✔ | ||
| Manage profile settings and personal preferences | ✔ | ✔ | ✔ | ✔ |
| Billing & payment | ||||
| Save payment options | ✔ | ✔ | ✔ | ✔ |
| Enroll in paperless billing | ✔ | ✔ | ||
| Make one-time payments | ✔ | ✔ | ✔ | ✔ |
| Make guest payments | ✔ | ✔ | ✔ | ✔ |
| Enroll in AutoPay | ✔ | ✔ | ✔ | ✔ |
| Set up payment arrangements | ✔ | ✔ | ✔ | ✔ |
| View bill | ✔ | ✔ | ||
| Plans & devices | ||||
| Manage plan and data | ✔ | ✔ | ||
| Generate port out PIN | ✔ | |||
| Upgrade phone line | ✔ | ✔ | ||
| Add new line | ✔ | ✔ | ||
| View usage | ✔ | ✔ | ||
| Benefits | ||||
| Manage benefits and subscription services | ✔ | ✔ | ||
| Access |
✔ | ✔ | ✔ | ✔ |
| Shop | ||||
| Upgrade device | ✔ | ✔ | ||
