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# Request power of attorney
## Billing responsible party
This is the primary account holder who is financially responsible for the account. They are authorizing a power of attorney to manage their account.
[Learn more about billing responsible party , opens in a new window](https://www.t-mobile.com/support/account/billing-responsible-party-and-authorized-users-consumer)
Full name of billing responsible party *
Primary mobile number on account *
Zip code of billing responsible party *
## Power of attorney
This is the person being authorized to manage the billing responsible party’s account.
Full name of power of attorney *
## Contacting party
This is the person we can reach out to if we need more information about this request.
Full name of contacting party *
Email of contacting party *
Phone number of contacting party *
Next
Submitting
[](https://www.t-mobile.com)
## Upload official power of attorney documentation (non-medical)
This document __must__:
- Have a valid date (not expired)
- Be signed by all parties
- Be properly notarized
You can upload .JPEG, and PDF files up to 10MB.
## File upload is required
#### Power of attorney documentation (non-medical)
Upload
dynamicText?.fileName
Remove
#### Power of attorney documentation (non-medical)
dynamicText?.fileName
fileSize
Remove
dynamicText?.fileName
dynamicText?.description
Next
## Does the power of attorney know the account PIN?
The power of attorney needs a PIN to access this account. If they know the existing PIN, they can use that. If not, create a new one here and save it for future use.
Yes, they know the account PIN
No, they don’t know the account PIN and need to create one now
Create new account PIN (6-15 digits) * Your Create new account PIN (6-15 digits) is hidden Your Create new account PIN (6-15 digits) is visible
Confirm new account PIN (6-15 digits) * Your Confirm new account PIN (6-15 digits) is hidden Your Confirm new account PIN (6-15 digits) is visible
[Learn more about PIN / passcode management , opens in a new window](https://www.t-mobile.com/support/plans-features/help-with-t-mobile-account-fraud)
Next
Submitting
[](https://www.t-mobile.com)
## Request additional changes
You can request additional changes to the account now, or make them later.
Before we cancel or transfer any lines, we’ll call the contacting party at __contactingPartyPhone__ to verify. If we can’t reach anyone, we won’t cancel or transfer.
### Cancel lines on the account
Don't cancel any lines
Cancel all lines
Cancel some lines
Phone number to cancel
Enter phone number or deselect this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
Phone number to cancel
Enter phone number or delete this option.
You can't cancel and transfer the same line.
Add Phone number
### Transfer lines on the account
[Learn more about transferring line ownership , opens in a new window](https://www.t-mobile.com/support/account/transfer-account-or-line-ownership)
Don't transfer any lines
Transfer all lines
Transfer some lines
Phone number to transfer
Enter phone number or deselect this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
Phone number to transfer
Enter phone number or delete this option.
You can't cancel and transfer the same line.
Add Phone number
### Request other account changes
Let us know if you would like to make other changes—for example, a rate plan change, a new account activation, or an equipment order.
Other account changes
Next
Submitting
[](https://www.t-mobile.com)
## Review your request
Make sure the information you’ve entered is correct.
### Contact information
- __Billing responsibility party:__ billingResponsibleParty
- __Zip code:__ zipCode
- __Power of attorney:__ powerOfAttorney
- __Contacting party email:__ contactingPartyEmail
- __Contacting party phone number:__ contactingPartyPhone
Edit
### Uploaded document
- fileName \[fileSize]
Edit
### PIN / Passcode
- pinData
Edit
### Additional account changes
- __Cancel line__: cancelLines
- __Transfer line__: transferLines
- __Other changes:__ otherAccountChanges
Edit
Confirm and submit
[Contact us for help , opens in a new window](https://www.t-mobile.com/contact-us)
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