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Keep track of what matters.

6858950-syncup-tracker-backpack-logo.jpg

​​Lost your keys? Forgot where you put your bag? 

​When important stuff goes missing, SyncUP TRACKER® 2 puts peace of mind within reach.

Let us show you how it works:

Powered by T-Mobile’s network, SyncUP TRACKER® 2 goes where Bluetooth can’t. Track your valuables in real-time, virtually anytime. Even when they’re miles away.

Download the T-Life app to manage your SyncUP TRACKER® 2, access T-Mobile Tuesdays, and enjoy great perks and exclusive deals—all in one place.

SyncUP TRACKER
SyncUP TRACKER 2 device next to a phone and a woman with the T-Life app open on her phone.

Sign up today and get a
SyncUP TRACKER® 2 device FREE.

Service starts at only $5/month.

Shop now

​​Via 24 monthly bill credits when you add a qualifying line. If you cancel entire account before receiving 24 credits, credits stop and balance on required finance agreement is due. Bill credits end if you pay off device early. For well-qualified customers; plus tax & $35 device connection charge.​

Versatile.

Attach and remove the tracker quickly to keep up with your lifestyle. Follow your backpack on Monday and your luggage on Tuesday.

Live tracking.

​​Real-time updates on the location of your valuables ensure you know where they are.​

Virtual boundaries.

Get live alerts when any item you protect leaves a virtual boundary you create.

Coverage you can count on.

Track and find anything, almost anywhere, with the power and reliability of the T-Mobile network.

​​For tracking your own things. Capable device, service, and app required. GPS signal required for tracking. Coverage not available in some areas. Location information is approximate & may not always be available. Use as intended.​

Now you're tracking with confidence.


Attach it, track it, and relax.

Heading to class or work? Stay worry-free by setting virtual boundaries and enabling Motion Alerts. Get real-time updates if your belongings move, with detailed location tracking at your fingertips.
 

 

Mobile phone displaying the SyncUP TRACKER interface. Backpack with the SyncUP TRACKER 2 device attached to the zipper.


Never lose track, always stay ahead.

Our water-resistant SyncUP TRACKER® 2 has a built-in ringer to help you quickly locate any item that wanders off. It also comes with a USB-C charging cable and lanyard so you can keep your essentials secure on the go.

​​Protected against ingress of dust and water; up to 30 minutes in up to 1 meter of fresh water in compliance with IP67.​
Open suitcase with the SyncUP TRACKER 2 device hanging over the edge.

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Got Questions about SyncUp Tracker® Offer

  • You can get a SyncUP TRACKER® 2 ON US via 24 monthly bill credits when you purchase the device through our monthly payment plan and activate a new, qualifying line of SyncUP TRACKER® 2 service.

  • Yes. If the devices are available for backorder, and you meet all the offer criteria and you purchase the device within the promotional window, you will qualify for the offer.

  • To get a SyncUP TRACKER® 2 ‘ON US’ via 24 monthly bill credits you must:

    • Activate a new line on an eligible SyncUP TRACKER® 2 rate plan
    • Please note that the new eligible device purchased on our monthly payment plan must be attached to the new line of service
    • Purchase the device through our 24-month Equipment Installment Plan; tax on the pre-credit price is due at sale
    • Remain active on an eligible plan, with an active monthly payment plan on the device, and in good standing for duration of the credits

    If you cancel entire account before receiving 24 credits, credits stop and balance on required finance agreement is due. Bill credits end if you pay off device early.

  • Unfortunately, if you cancelled a line within 90 days, you’re not eligible for this promotion. However, you can restore a recently cancelled line and add an additional line to be eligible for the promotion.

  • New or existing customers who purchase a SyncUP TRACKER® 2 on our monthly payment plan during the promotional period AND activate a new, qualifying line of service will get the device ON US via 24 monthly bill credits.

  • SyncUP TRACKER® 2 uses a combination of GPS technology and T-Mobile's nationwide network to help keep track of the things that matter most to you. Attach this small, simple, and versatile device to a backpack, keys, briefcase, gym bag, or anything else. Then use the T-Life app to see where your item is at any time from almost anywhere.

    Customers can set Virtual Boundaries and be notified when their valued possessions enter or leave an area. It's water-resistant (IP67) and can be used outside. Customers can have multiple SyncUP TRACKERS® under one account to keep track of all their personal belongings. Compatible with virtually any smartphone.

    ¹Capable device, service and T-Life app required. GPS signal required for tracking. Coverage not available in some areas.

  • Once your account is verified, you will start to see a monthly bill credit—typically by your second bill cycle.

  • Any new or existing Magenta Postpaid voice customer is eligible to purchase this device. We are working to make this available to Magenta Prepaid and Metro by T-Mobile customers in the future.

  • No, there is no limit for how many times the offer may be redeemed, subject to credit approval, line availability, and, for more than five mobile internet lines, deposit requirements. You must meet all offer requirements for each purchase.

  • T-Mobile customers can pick up a new SyncUP TRACKER® 2 at a T-Mobile store or by calling 1-800-T-MOBILE.

  • Yes, starting September 21, 2021 all customers are eligible for this offer.

  • SyncUP TRACKER® 2 uses a combination of GPS and Wi-Fi technology and T-Mobile's nationwide network to locate your device at any time from almost anywhere—even from thousands of miles away2. Bluetooth-only based location devices must be within a limited range of a smartphone to function properly.

    ²Capable device, service and app required. GPS signal required for tracking. Coverage not available in some areas.

  • Yes, T-Mobile For Business customers can participate in this promotion.

  • The T-Life app is required to locate your SyncUP TRACKER® 2. The app is free and available in the Apple App Store or Google Play store.

    Pro tip: Ensure that your mobile device is up to date with the latest operating system and meets the minimum technical requirements.

  • There is no limit for T-Mobile For Business customers, subject to credit approval, line availability, and, potentially, deposit requirements, depending on the number of mobile internet lines you activate. You must meet all offer requirements for each purchase.

  • Scan the QR code on the back of the SyncUP TRACKER® 2. Download the free T-Life app from the Apple App Store or Google Play store. Open the T-Life app and follow setup prompts. That's it!

  • No, this limited-time offer is valid for purchases starting May 28, 2021.

  • Battery life will depend on how the product is used. The rechargeable battery will last up to 10 days on a single charge.