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[](https://www.t-mobile.com/home-internet) Log in [](https://www.t-mobile.com/home-internet) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Plans](https://www.t-mobile.com/home-internet/plans) Plans - [Home Internet plans](https://www.t-mobile.com/home-internet/plans) - [Home Internet ALL-IN plan](https://www.t-mobile.com/home-internet/plans/all-in-unlimited-internet-plan) - [55+ Phone & Internet Bundle](https://www.t-mobile.com/home-internet/deals/phone-internet-bundles-for-seniors) - [Home Internet AWAY plan](https://www.t-mobile.com/home-internet/plans/rv-camper-internet-plans) - [Home Internet Backup plan](https://www.t-mobile.com/home-internet/plans/5g-backup-internet-options) - [Business Internet plan](https://www.t-mobile.com/business/solutions/business-internet-services/small-business-internet) - [Prepaid Internet plan](https://www.metrobyt-mobile.com/home-internet-plans.html?INTNAV=tNav%3APlans%3APrepaidInternetPlan) - [Fiber Internet](https://www.t-mobile.com/home-internet/fiber) - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) Internet Speed & Technology - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) - [Internet deals](https://www.t-mobile.com/home-internet/deals) Internet deals - [Internet deals](https://www.t-mobile.com/home-internet/deals) - [Phone & internet bundles](https://www.t-mobile.com/cell-phone-plans/phone-home-internet-bundle) - [Same Day Delivery](https://www.t-mobile.com/home-internet/doordash-same-day-internet) - [Moving](https://www.t-mobile.com/home-internet/transfer-internet-service) - [Support](https://www.t-mobile.com/support/home-internet) Support - [Getting started](https://www.t-mobile.com/support/home-internet) - [WiFi Gateway device](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) - [Internet app](https://www.t-mobile.com/support/home-internet/app) - [Test Drive Worry-Free Trial](https://www.t-mobile.com/support/home-internet/15-day-test-drive) - [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq) - [Internet Troubleshooting](https://www.t-mobile.com/support/home-internet/customer-support) [Contact](https://www.t-mobile.com/support/home-internet/contact-us) Contact - [Sales: 1-844-839-5057](tel:1-844-839-5057) - [Support: 1-844-275-9310](tel:1-844-275-9311) - [Check order status](https://www.t-mobile.com/orders/order-status) - Screen share with an Expert Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions [Check availability](https://www.t-mobile.com/home-internet/eligibility) My account [Log in](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans) [Back to my account](https://www.t-mobile.com/account/dashboard) For Home Internet customers only - [Sign up for T-Mobile ID](https://www.t-mobile.com/home-internet-signup) - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com) ## See what T-Mobile Home Internet plans are available at your address. Address Address should select from dropdown Please choose an address from the list unit # Please enter unit field See available plans See plans Edit See plans Sticky See if Americas fastest growing 5G Home Internet is available at your address. Address Address should select from dropdown Please choose an address from the list unit # Please enter unit field See available plans See available plans I want 5G home internet service at: Edit Edit See plans __Already a T-Mobile customer?__ Please log in to see the best pricing and offers for you. [Log in to continue , opens in a new window](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans)  # Confirm your address to complete your switch to T-Mobile 5G Home Internet. We'll be sending you a new T‑Mobile 5G Home Internet gateway because your current UScellular gateway will stop working soon. To prevent any service interruptions, please confirm your address. You'll need to login with a T-Mobile ID to provide your address. If you need to set it up, use your phone number or the email address you had on file with UScellular. [Confirm your address , opens in a new window](https://www.t-mobile.com/orders/review-address-verification) Already provided your shipping address? You don't need to re-submit it—your gateway has been sent to you. If you'd like to check the status of your new device, login with your T-Mobile ID here: [https://www.t-mobile.com/orders/check-order](https://www.t-mobile.com/orders/check-order) If you have any questions, [check out the FAQs](https://www.t-mobile.com#tsw-faqs-section).  ## Setting up your new gateway. The __T‑Life app__ is the easiest way to set up your new gateway. You can also check your signal strength, monitor connected devices, update your network name or password, and more. Get the app to get started. You’ll need a __T‑Mobile ID__ to log in to the app. If you don't have one yet, you'll need to set it up. Be sure to have your phone number or your email address you had on file with UScellular handy. If needed, you can also plug in your new T‑Mobile Gateway to set up your T-Mobile ID. __Tip:__ Use the same network name and password as your old UScellular device to auto‑connect your devices—just turn off the old device before setting up your T‑Mobile Gateway. [Start your setup , opens in a new window](https://secure.t-mobile.com/manageGatewayUSCC)  We’re here to help. Check out our support page for help with your new gateway, Wi‑Fi setup, general troubleshooting, and more. Plus, __helpful videos with tips and tricks__ to make the process even easier. [Get support](https://www.t-mobile.com/support/home-internet/t-mobile-gateway)  Don’t have T‑Mobile 5G Home Internet yet? Enjoy fast, 5G‑powered unlimited data with easy self‑setup, no long-term contracts, and a 5‑Year Price Guarantee. Exclusions like taxes and fees apply. __Now the *fastest* 5G home internet according to Ookla® Speedtest®.__ [Explore plans](https://www.t-mobile.com/home-internet) Get full terms 5-Year Price Guarantee means that we won't change the price of fixed-wireless 5G internet data for at least 5 years while you are on an eligible plan. Taxes & fees, voluntary equipment or speed upgrades, future wireless generations, select limited-time promotions, per-use charges, third-party services, and network management practices aren't included. This guarantee starts when you activate or switch to an eligible plan and doesn't restart if you add a line or change plans after that.  ​We're #1 in Customer Satisfaction by J.D. Power for 2 years in a row! __For National Home Wireless Internet Service.__ Get full terms T-Mobile received the highest score nationally among wireless internet providers in the J.D. Power 2024-2025 U.S. Residential Internet Service Provider Satisfaction Studies, which measure customers’ satisfaction of service with their current internet provider. Visit [jdpower.com/awards](https://www.jdpower.com/business/awards) for more details. ### Getting Started - ### What are the main differences between UScellular Home Internet and T-Mobile Home Internet? The main differences are pricing structure, equipment, and data limits. - T-Mobile Home Internet offers simple flat rate pricing, gateway equipment at no extra cost, and unlimited data. - During congestion, T-Mobile Home Internet customers may notice speeds lower than other customers and further reduction if using >1.2TB/mo. due to data prioritization. - The T-Life app makes setup easy by guiding customers to place the gateway in the best location, such as near a window or on an upper floor or bookshelf, and allows customers to check signal strength, manage connected devices, update network settings, and more. - For additional information and step-by-step videos, customers can visit : [T-Mobile Internet Support](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) or get ongoing support through [T-Mobile Internet in T-Life app | T-Mobile 5G Internet](https://www.t-mobile.com/support/home-internet/app) pages. - ### Do I need different internet equipment? - Yes! T-Mobile will be shipping you a new Home Internet Gateway device to your verified home address. - ### My UScellular Home Internet included two devices. Why did I receive only one device from T-Mobile? - The T-Mobile 5G Gateway combines a 5G receiver and Wi-Fi router into one compact and modern design. - ### What do I do with my old UScellular modem or external mount router? Can I still use any of my old equipment? - Once you’ve successfully set up your new T-Mobile Gateway, you will no longer need any of your old UScellular devices (includes indoor or outdoor modems, Wi-Fi routers (e.g., eero 6), and accessories). - If you would like to recycle your old modem, we have helpful information here: [Electronics Recycling: How To Recycle E-Waste | T-Mobile](https://www.t-mobile.com/home-internet/the-signal/internet-devices/electronics-recycling) - ### Why do you need me to confirm my shipping address? - Your UScellular router and service will be discontinued 30 days after your account has been moved to T-Mobile. You will need a T-Mobile 5G Home Internet gateway to stay connected. We need your address to know where to ship the new device to you at no cost. - ### What if I already provided my shipping address? - Once you have provided your shipping address, we will be able to send you a new T-Mobile 5G Home Internet gateway at no cost to you. We will ship it as soon as your account is moved to T-Mobile. - ### When will my account be moved to T-Mobile? - We will begin moving accounts with Home Internet service are moving now and will continue to move them through Summer 2026. We'll contact you with details and support information once the move is complete. ### Equipment, Setup & Installation - ### Which T-Mobile Home Internet Gateway will I receive? - The gateway you receive will automatically work on our network with your current rate plan. - To identify your T-Mobile gateway, check the sticker on the bottom or back of the device for the model name/number (e.g., Arcadyan KVD21, or G4AR/G5AR) or view in the [T-Life app](https://www.t-mobile.com/support/home-internet/app) - ### How do I setup a T-Mobile ID if I don’t have a wireless plan with T-Mobile? - Once you get your new T-Mobile gateway, plug it in and open the T-Life app. Follow the steps, which include inputting the phone number listed on your gateway’s screen. - For additional information and step-by-step videos, customers can visit : [T-Mobile Internet Support](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) or through [Set up & manage your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) pages. - ### My UScellular Home Internet receiver was mounted outside or on a window. Where should I place my T-Mobile Home Internet equipment? - The T-Mobile 5G Gateway is for indoor use only and includes advanced 5G technology and antenna design for improved coverage. Use the T Life app for guided assistance setting up your 5G Gateway in the ideal location. ### Performance, Coverage & Setup - ### What type of internet does T-Mobile Home Internet use? - T-Mobile Home Internet uses fixed wireless technology, meaning they connect your home to nearby cellular towers instead of using cables or fiber lines. - ### How do I get the best performance out of T-Mobile Home Internet? - For the best speeds, place your Home Internet Gateway in an area of your home with the strongest cellular signal. The [Placement Assistant](https://youtu.be/-76Nc67IO9A?si=47-8fm4hV57vfnRd) in the T-Life app can help you find the ideal location. Typically, this will be near a window or high up on an upper floor or bookshelf. - ### Can I use a Mesh network with T-Mobile Home Internet? - Yes—some T-Mobile Home Internet plans include a mesh device to help extend Wi-Fi coverage, which can be especially helpful for larger or multi-level homes. When you move to T-Mobile, a mesh device isn’t included automatically. - If you would like to explore options that include a Mesh device please visit or [5G Home Internet Plans page](https://www.t-mobile.com/home-internet/plans). - ### What if I have a larger home or need better Wi-Fi coverage? - You can explore plan details on our [5G Home Internet Plans page](https://www.t-mobile.com/home-internet/plans), including the All-In plan, which features the T-Mobile Mesh Wi-Fi Extender for better coverage, streaming perks, and 24/7 technical support. - If you would like to upgrade your plan to the All-In plan, contact Customer Care at 1-844-781-8080 to upgrade your plan and order the extender. - Once your equipment arrives, use the T Life app for guided assistance in setting up your 5G Gateway and mesh Wi-Fi extender in the ideal location. ### Plans, Billing & Support - ### Where can I find more help or answers about my T-Mobile Home Internet service? - For additional questions, troubleshooting, or support with your T-Mobile Home Internet, visit the [T-Mobile Home Internet Support](https://www.t-mobile.com/support/home-internet) page: - This page includes helpful information on topics such as: - Getting started and setting up your Home Internet Gateway - Optimizing gateway placement and improving signal strength - Managing your network and connected devices - Troubleshooting connectivity or performance issues - Account, billing, and plan-related questions - This is a great resource for customers looking to get the most out of their T-Mobile Home Internet service. - ### Can I switch rate plans after my account has been moved to T-Mobile? - Yes, customers can change their T-Mobile Home Internet rate plan at any time by calling T-Mobile Customer Care. - ### Will my price stay the same when my account with Home Internet has moved to T-Mobile? - As part of the move to the T-Mobile, your current UScellular rate plan will be a like-for-like T-Mobile Home Internet plan. - This new plan is designed to closely match your existing features and pricing, helping ensure a familiar experience while bringing you to T-Mobile. Our goal is to maintain the value you have today while unlocking the benefits of being with T-Mobile. - ### What if I already had an account on T-Mobile, can I combine those after my Home Internet moves over? - Once your UScellular account moves to T-Mobile, we'll contact you with next steps and support details. At that time, you can choose to combine accounts or make changes. ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen while on a call or in store __Get guided support from an Expert in real time__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. 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