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[](https://www.t-mobile.com/home-internet) Log in [](https://www.t-mobile.com/home-internet) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Plans](https://www.t-mobile.com/home-internet/plans) Plans - [Home Internet plans](https://www.t-mobile.com/home-internet/plans) - [Home Internet ALL-IN plan](https://www.t-mobile.com/home-internet/plans/all-in-unlimited-internet-plan) - [55+ Phone & Internet Bundle](https://www.t-mobile.com/home-internet/deals/phone-internet-bundles-for-seniors) - [Home Internet AWAY plan](https://www.t-mobile.com/home-internet/plans/rv-camper-internet-plans) - [Home Internet Backup plan](https://www.t-mobile.com/home-internet/plans/5g-backup-internet-options) - [Business Internet plan](https://www.t-mobile.com/business/solutions/business-internet-services/small-business-internet) - [Prepaid Internet plan](https://www.metrobyt-mobile.com/home-internet-plans.html?INTNAV=tNav%3APlans%3APrepaidInternetPlan) - [Fiber Internet](https://www.t-mobile.com/home-internet/fiber) - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) Internet Speed & Technology - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) - [Internet deals](https://www.t-mobile.com/home-internet/deals) Internet deals - [Internet deals](https://www.t-mobile.com/home-internet/deals) - [Phone & internet bundles](https://www.t-mobile.com/cell-phone-plans/phone-home-internet-bundle) - [Same Day Delivery](https://www.t-mobile.com/home-internet/doordash-same-day-internet) - [Moving](https://www.t-mobile.com/home-internet/transfer-internet-service) - [Support](https://www.t-mobile.com/support/home-internet) Support - [Getting started](https://www.t-mobile.com/support/home-internet) - [WiFi Gateway device](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) - [Internet app](https://www.t-mobile.com/support/home-internet/app) - [Test Drive Worry-Free Trial](https://www.t-mobile.com/support/home-internet/15-day-test-drive) - [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq) - [Internet Troubleshooting](https://www.t-mobile.com/support/home-internet/customer-support) [Contact](https://www.t-mobile.com/support/home-internet/contact-us) Contact - [Sales: 1-844-839-5057](tel:1-844-839-5057) - [Support: 1-844-275-9310](tel:1-844-275-9311) - [Check order status](https://www.t-mobile.com/orders/order-status) - Screen share with an Expert Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions [Check availability](https://www.t-mobile.com/home-internet/eligibility) My account [Log in](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans) [Back to my account](https://www.t-mobile.com/account/dashboard) For Home Internet customers only - [Sign up for T-Mobile ID](https://www.t-mobile.com/home-internet-signup) - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com) # We’ll set you up for a smooth move. Moving to a new place with 5G Home Internet service? Take your gateway with you at no extra cost and get online in minutes—no technician needed. [Get started in a few steps](https://www.t-mobile.com#steps) [Call 1-877-373-0347](tel:%2018773730347)  If you have any questions, [check out the FAQs](https://www.t-mobile.com#tsw-faqs-section). ## Transfer your 5G Home Internet in just a few steps. First, find out if T-Mobile 5G Home Internet is available at your new address. If available, proceed to the steps below. Check availability   Set up your connection with the T-Life app. The T-Life app makes it easy to set up your gateway, access your perks, get support, and more. You can even adjust your settings when you’re on the go! [Go to T-Life , opens in a new window](https://secure.t-mobile.com/SetupMesh)  Update your broadband address. Open the T-Life app. From the Internet Overview screen, tap “More” and update your broadband address.  Plug in your gateway at your new home. You can use it as soon as you move in.  Find the best spot for your gateway. From the Internet Overview screen in T‑Life, tap “More” and use the __placement assistant__ to find the best spot for your gateway in your new home. ## See what T-Mobile Home Internet plans are available at your address. Address Please choose an address from the list Please choose an address from the list unit # Please enter unit field See available plans See available plans See plans See plans Edit See plans See plans Sticky See if Americas fastest growing 5G Home Internet is available at your address. Address Please choose an address from the list Please choose an address from the list unit # Please enter unit field See available plans See available plans See available plans I want 5G home internet service at: Edit Edit See plans See plans __Already a T-Mobile customer?__ Please log in to see the best pricing and offers for you. [Log in to continue , opens in a new window](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans)  ## Need help? Our T-Life app has you covered. T-Life lets you troubleshoot common issues. Plus, it allows you to adjust settings, check usage, and more! [Get support , opens in a new window](https://www.t-mobile.com/support/home-internet/app)   ## Upgrade to our best value. Go All‑In. Get our fastest speeds with the All‑In plan—plus over __$490/yr. in value__ including our __TechEdge Suite__ with 24/7 live expert support, extended Wi‑Fi coverage, a gateway upgrade after 3 years, and streaming perks on us! [Find out more](https://www.t-mobile.com/home-internet/plans/all-in-details) Get full terms With $15 monthly bill credit. Limited-time; subject to change. Qualifying credit, postpaid voice line, and new Internet line required. If you have cancelled Internet lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; __credits will stop if you cancel any lines or change plans.__ Limit 1/account. May not be combined with some offers or discounts. __Extra value__ included compared to prices for alternative product add-ons, services and subscriptions with comparable features. __During congestion, customers on this plan may notice speeds lower than other customers and further reduction if using >1.2TB/mo., due to data prioritization.__ Not available in all areas. $35 device connection charge due at sale. Plus taxes & fees for accounts currently paying for a T-Mobile wireless line with additional taxes & fees: Monthly Regulatory Programs & Telco Recovery Fees totaling up to $2.10 per line, and federal and local surcharges apply. See Broadband Facts at [www.T-Mobile.com](https://www.t-mobile.com/). Credit approval required. For use only with select T-Mobile Gateways for in-home use at location provided at activation; service restricted away from approved address. Return gateway undamaged or pay up to $370. __Video__ streaming resolution depends on available speeds. For best performance, leave video streaming applications at their default resolution setting. Not compatible with some live TV streaming services. __AutoPay Pricing__ for lines 1-8 on account. AutoPay discount requires bank account or debit card, otherwise $10 more/line/mo. May not be reflected on first bill. __Network Management:__ Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See [T-Mobile.com/OpenInternet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service) for details. __See Terms and Conditions (including arbitration provision)__ at [www.T-Mobile.com](https://www.t-mobile.com/) for additional information. __5-Year Price Guarantee__ means that we won't change the price of fixed-wireless 5G internet data for at least 5 years while you are on an eligible plan. Taxes & fees, voluntary equipment or speed upgrades, future wireless generations, select limited-time promotions, per-use charges, third-party services, and network management practices aren't included. This guarantee starts when you activate or switch to an eligible plan and doesn't restart if you add a line or change plans after that. ## Get settled in with other ways to save.  PROTECTION 360® HOMETECH Protect your home devices for $25/month plus applicable tax. Personalized support. Unlimited devices. Generous limits. It’s everything you need in one convenient plan. [Check it out , opens in a new window](https://www.t-mobile.com/benefits/phone-protection-plans/p360-home-tech) Smartphones and major appliances are excluded from this plan. Service fee may apply. [Check terms and conditions for details](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/non-dynamic-media/pdf/TMUS_P360_HomeTech_Final_7_26_2024_Terms_and_Conditions.pdf).  LIMITED-TIME ONLY Home phone service with Ooma. Get a __FREE Ooma Telo Air__ device (a $129.99 value) when you sign up for Ooma Premier ($9.99/month) for 18 months. [Redeem now , opens in a new window](https://promotions.t-mobile.com/Ooma?icid=HEIS_ISW_P_HMEINTRNET_KKDT3TURKLGPQUF432132&icid=HEIS_ISW_C_25HINTPRDM_9768C575F2D7087842572) If you cancel required Ooma service before 18 months return device to Ooma within 60 days or pay $129.99. Get full terms Limited-time; subject to change. Qualifying Home Internet service required. Max 1/account. May not be combinable with other offers. Offer fulfilled by Ooma. Suggested retail price of $129.99. Activation of monthly service that includes Ooma Premier features for $9.99 per month plus applicable taxes and fees is required within 60 days of receipt of the Ooma Telo Air. __If you do not activate your subscription within 60 days, or if you activate and subsequently cancel your Ooma service within 18 months of activation, you must, at your own expense, return the Ooma Telo Air device to Ooma in original condition, together with all parts and accessories, or pay $129.99.__ You authorize Ooma to collect any payment owed by you hereunder from your payment method, as provided in Ooma's Terms and Conditions. See [https://www.ooma.com/legal/terms/](https://www.ooma.com/legal/terms/). Ooma's phone service does not include high-speed Internet or Broadband Service. Federal universal service charges, FCC regulatory fees, state and local taxes, fees and surcharges, and regulatory and compliance fees are billed monthly and subject to change. To determine the specific charges in your area, go to [http://www.ooma.com/rates](http://www.ooma.com/rates). Unlimited U.S. calls are subject to normal usage limitations. See [https://www.ooma.com/legal/terms/](https://www.ooma.com/legal/terms/) for current usage limitations. International calls are billed per minute. Directory assistance (411) calls are billed per call. See [http://www.ooma.com/rates](http://www.ooma.com/rates). Ooma E911 service operates differently from non-Internet 911 service. See [http://www.ooma.com/911](http://www.ooma.com/911) for details. Some alarms, faxes and other devices may not be compatible. Additional terms apply; see [https://www.ooma.com/legal/terms/](https://www.ooma.com/legal/terms/). ## Not a customer? Let’s fix that. Getting started with T-Mobile 5G Home Internet is refreshingly simple, no matter where you are in your move. [Find out more](https://www.t-mobile.com/home-internet/transfer-internet-service) [Find out more](https://www.t-mobile.com/home-internet/transfer-internet-service) ## Got questions? - ## Can I take my Wi-Fi Gateway (and mesh devices) with me when I move? Yes, you can take your gateway with you to your new address. Remember to update your Broadband address in T-Life to ensure you are eligible for service at your new address. Or you can call 1-855-916-3292 to set up a change of address. If you move without notifying T-Mobile, you may not be eligible for service. If your new address is eligible, simply plug in your gateway, find an ideal spot using the Gateway placement assistant in T-Life, and get online as soon as you move in. - ## Can I keep my current T-Mobile 5G Home Internet plan when I move? Yes, we make it simple. First, check if your new address is eligible for Home Internet service. If it is, just open [T-Life](https://secure.t-mobile.com/SetupMesh), navigate to the Internet Overview page, go to the __More__ tab and update your Broadband address. Or if you prefer, you can call 1-855-916-3292 to set up a change of address. Once you’ve set up your gateway at the new address, you can start using it right away. - ## Do I have to pay to move my services? No, there is no cost to transfer your service. Customers just need to update their Broadband address in the T-Life app or call 1-855-916-3292 once they’ve moved to an eligible address. If a customer moves without notifying T-Mobile, their service may be impacted. - ## My new home has dead zones or areas with weak Wi-Fi signals. What can I do? For homes with large floor plans, multiple floors, or any space that needs an extra boost, a Mesh Wi-Fi extender may be the right solution for you. A mesh uses an access point to extend the Wi-Fi signal around your home. Learn more about [Mesh Devices](https://www.t-mobile.com/home-internet/the-signal/speed/whole-home-wi-fi-repeaters-extenders-or-mesh) or call us to learn about T-Mobile All-In Internet. ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen while on a call or in store __Get guided support from an Expert in real time__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
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