[](https://www.t-mobile.com/home-internet/fiber) [](https://www.t-mobile.com/home-internet/fiber) - [Fiber plans](https://www.t-mobile.com/home-internet/fiber/plans) - [How fiber works](https://www.t-mobile.com) How fiber works - [Get fiber internet](https://www.t-mobile.com/home-internet/fiber/fiber-internet-service) - [Construction and Installation](https://www.t-mobile.com/home-internet/fiber/installation) - [Streaming with Fiber](https://www.t-mobile.com/home-internet/fiber/fiber-internet-service/tv-streaming-service-deals) - [Fiber Technology](https://www.t-mobile.com/home-internet/fiber/fiber-internet-service/benefits-of-fiber-internet-speed-and-wifi-6) - [Service FAQ](https://fiber.t-mobile.com/support/faq) - [Availability](https://www.t-mobile.com/home-internet/fiber/availability) [Contact & support](https://www.t-mobile.com) Contact & support - [Support](https://fiber.t-mobile.com/support) - [Sales: 1-844-288-4338](tel:1-844-288-4338) - [Support: 1-844-783-4237](tel:1-844-783-4237) [Check Availability](https://fiber.t-mobile.com/check-address) My Account - [Sign in](https://account.t-mobile.com/signin/v2/) - [Manage appointment](https://fiber.t-mobile.com/choose-how-to-manage) more from T-Mobile - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com)  # Welcome, US Internet customers! Big things are coming your way. Get ready to get more with T‑Mobile. What's changing. The USI fiber network is coming together with T‑Mobile's unmatched service and unbeatable value. Your fast fiber internet service is not changing, but now you’re getting the T‑Mobile experience on top of it. Eventually, your USI account and bill payment will be moved to T‑Mobile, but we’ll keep you informed along the way. Our top priority is making this transition as easy as possible and keeping you connected. What's not changing. There are __no__ immediate changes to your service. You can continue to enjoy the same great fiber service you’ve come to expect from USI. __You don't have to take any action to keep your service running.__ What's next. Be sure your [USI account is updated](https://customer.usinternet.com/login) with a current, valid email address to ensure you receive communications from us about the upcoming transition of your USI account to T‑Mobile. We know change can feel uncertain, so we’re committed to making this as simple and transparent as possible. We’re thrilled to welcome you into the T‑Mobile family, and we can’t wait to show you what’s next. __Questions? See our [FAQs](https://www.t-mobile.com#FAQs) below.__ ## What you’ll get with T-Mobile.  __Support.__ Get the support you need from T-Mobile customer service.  __T-Mobile Tuesdays.__ Enjoy free items and discounts with T‑Mobile Tuesdays.  __More to love.__ More value, more reliability, and even more reasons to love your fiber service. ## Frequently asked questions Find answers to your T‑Mobile Fiber questions in the FAQs below. Still need help? Get in touch with us [here](https://fiber.t-mobile.com/support). - ### When will my account be migrated? US Internet customers can expect account migration to happen later this year.  You will hear from us before migration begins, and we will keep you updated every step of the way. - ### What do I need to do? For now, all you need to do is make sure your contact details (including email address) are up to date in your US Internet account.  This will ensure we are able to reach you as we begin the migration process. Log in to your [__USI__](https://customer.usinternet.com/login) customer portal, click “Account Contacts” under the “Account Management” dropdown, click the pencil icon, review and edit contact information. - ### Will I experience a service or price change? We’re committed to providing the same great internet service you enjoy today. As your US Internet account is transferred to T-Mobile, there will be no additional charges associated with this transfer and, at this time, there will be no changes to the amount you pay each month for internet service at the time of transfer. If we plan to make any changes at any time, we will notify you prior to making those changes. - ### Who do I call for support in the meantime? Rest assured, the US Internet team is still ready and available to assist with any of your account needs at 612-444-1888. - ### Is there any change in how I pay my bill? There will be no immediate changes to how US Internet customers pay their bill, including any autopay or existing payment arrangements. As USI integrates with T-Mobile Fiber there will be updates to billing, but we’ll guide you through every step to ensure a seamless transition. - ### Will my USI VoIP service be migrated? You can count on the same great voice quality, customer experience, and expert support you have today, and your phone number isn’t going anywhere. Your VoIP service will stay connected to your Fiber account and won’t be offered as a standalone service moving forward. Just a heads-up: if you choose to cancel your VoIP service, it can’t be reactivated later. And if your Fiber service is canceled, your VoIP service will automatically end as well. - ### What happens if I’m already a T-Mobile customer? As US Internet is integrated with T-Mobile systems we will be in touch with more information regarding your accounts, including how to get the convenience of a single bill. ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen while on a call or in store __Get guided support from an Expert in real time__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice). Accept and continue No thanks __Next:__ Generate a code to share with your Expert ## Share this code with your Expert code Once your code has been successfully entered by your Expert, this window will close and continue to the session. ## Allow screen sharing with your Expert? Personal and sensitive data is hidden for your security and privacy. Allow Don’t allow ## End your session? Ending your session will stop sharing your screen, but will not end your call. End session Continue session ## Your session has ended Your screen is no longer being shared with your Expert. OK Share again ## You are already in an active session OK ## Your code has expired Generate a new one to share with your Expert. Generate new code ## Connect with T-Mobile Fiber - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) ### Choose language - [English](https://www.t-mobile.com) - [Español](https://www.t-mobile.com) - ## About T-Mobile Fiber About T-Mobile Fiber - [Fiber Plans](https://www.t-mobile.com/home-internet/fiber/plans) - [Fiber speed and technology](https://www.t-mobile.com/home-internet/fiber/fiber-internet-service/benefits-of-fiber-internet-speed-and-wifi-6) - [Availability](https://www.t-mobile.com/home-internet/fiber/availability) - ## Support Support - [FAQs](https://fiber.t-mobile.com/support/faq) - [Installation information](https://www.t-mobile.com/home-internet/fiber/installation) - ## Business Business - [Resident Inquiry](https://fiber.t-mobile.com/residential) - ## Legal Legal - [Terms & conditions](https://www.t-mobile.com/home-internet/fiber/legal/residential-terms) - [Open Internet Policy](https://fiber.t-mobile.com/legal/open-internet) - ## Consumer guides Consumer guides - [Fiber Internet Explained](https://www.t-mobile.com/home-internet/the-signal/isp/what-is-fiber-internet) [](https://www.t-mobile.com/) - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) - [About](https://www.t-mobile.com/our-story) - [Investor relations](https://investor.t-mobile.com?INTNAV=fNav%3AAInvestorRelations) - [Press](https://www.t-mobile.com/news) - [Careers](https://careers.t-mobile.com?INTNAV=fNav%3ACareers) - [Deutsche Telekom](https://www.telekom.com/en?INTNAV=fNav%3ADeutscheTelekom) - [Puerto Rico](https://www.t-mobilepr.com/?INTNAV=fNav%3APuertoRico) - [Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice) - [Trust Center](https://security.t-mobile.com/?INTNAV=fNav%3ATrustCenter) - [Privacy Center](https://www.t-mobile.com/privacy-center) - [Consumer information](https://www.t-mobile.com/responsibility/consumer-info) - [Public safety/911](https://www.t-mobile.com/responsibility/consumer-info/safety/9-1-1) - [Terms & conditions](https://www.t-mobile.com/responsibility/legal/terms-and-conditions) - [Terms of use](https://www.t-mobile.com/responsibility/consumer-info/policies/terms-of-use) - [Accessibility](https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy) - [Open Internet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service) - [Do Not Sell or Share My Personal Information](https://www.t-mobile.com) - [Licenses & Patents](https://www.t-mobile.com/responsibility/legal/licenses-and-patents) - [Consumer Health Data Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html?INTNAV=fNav%3AConsumerHealthDataPrivacyNotice#health-data-privacy-notice) - T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) © 2026 T‑Mobile USA, Inc.  ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow  ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications  ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow  ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications