Area Code Overlay Approved for the New York 315 Area Code
To ensure a continuing supply of telephone numbers, the new 680 area code will be added to the area served by 315. This is known as an area code overlay. Get ready to change the way you dial your calls made within the 315 area code!
What is an area code overlay?
An overlay is the addition of another area code (680) to the same geographic region as an existing area code (315). An overlay does not require customers to change their existing area code.
Who will be affected?
The 315 area code covers the west-central portion of New York serving communities such as Syracuse, Utica and Watertown. The new 680 area code will serve the same geographic area currently served by the existing 315 area code.
What will be the new dialing procedure?
To complete calls within the 315 area code region, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 315 area code that are currently dialed with seven digits will need to be dialed using ten digits, that is, the area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 680 area code.
When will the change begin?
Effective March 12, 2016, you should begin using the new dialing procedures whenever you place a call from the 315 area code. If you forget and dial just seven digits, your call will still be completed.
Beginning February 11, 2017, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
Beginning March 11, 2017, new telephone lines or services may be assigned numbers using the new 680 area code.
All calls made within and between area codes 315 and 680 must be placed using the 10-digit telephone number (315 or 680 plus the 7-digit telephone number).
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed to dial a 7-digit number will need to be reprogrammed to use the new dialing procedure. Some examples are life safety systems or medical devices, PBXs, fax machines, Internet dial-up numbers, alarm and security systems or gates, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services, and similar functions, etc. Be sure to check your website, business stationery, advertising materials, personal and business checks, contact information, and your personal or pet ID tags to ensure the area code is included.
What will remain the same?
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 611 from your T-Mobile phone, 1-877-453-1304 from any phone, or access the T-Mobile Website at (http://www.t-mobile.com/Company/CompanyInfo.aspx?tp=Abt_Tab_Government&tsp=Abt_Sub_RegulatoryInformation) for more information. You can also visit the New York Public Service Commission’s website at http://www.dps.ny.gov/ for further information.