A LETTER FROM OUR CEO
MIKE SIEVERT
2020 is a year that won’t soon be forgotten for many reasons, but it will always be particularly memorable for me as it was my first as CEO of T-Mobile. It was an incredible privilege to lead the Un-carrier through seismic shifts in our industry and our society. We persevered through unprecedented challenges, including a global pandemic, an economic crisis, and significant social and political unrest, all while beginning a massive integration process following the long-awaited completion of our merger with Sprint. Throughout all these environmental challenges, we stayed focused on our North Star – the customer. And as a result, we delivered our best year ever! The trials and tribulations of 2020 most certainly reminded us all just how critical connectivity is to nearly every aspect of our daily lives, and it reinforced just how important our mission is to be the best in the world at connecting customers to their world.
I’m so proud of how our employees came together to create one combined company to serve our customers and deliver outstanding results. Our people will always set T-Mobile apart from the competition and they really are why we win! From an unprecedented network deployment, to customer growth to synergy realization, we delivered across the business in 2020 and further cemented our position as the growth leader in wireless. We achieved incredible results and historic milestones, all while making a significant impact in the communities that we serve!
We ended 2020 with the largest, fastest, and most available 5G network in the country, further sustaining and expanding our 5G leadership position, and setting us up to hold that position for the duration of the 5G era. In fact, T-Mobile is now poised to become famous for our network and for the value we offer, as we continue to rapidly combine our superior spectrum and network assets to deliver transformational experiences that will benefit consumers for years to come. We’re committed to leveraging our network advantage to continue driving positive change in the industry, ensuring that we bring real choice, competition, and connectivity to all by harnessing the promise of our potential as the supercharged Un-carrier.
The work we did in 2020 has positioned us for an incredibly bright 2021 and beyond, as we set our sights even higher. Ultimately, only T-Mobile will be positioned to simultaneously deliver the best network and the best value for businesses and consumers alike – something that has never been done in U.S. wireless. And with our proven ability to deliver the best experiences from the best team – we have a formula that allows us to set forth and pursue our simple yet audacious vision to become number one in customer choice and number one in customers’ hearts!
I want to thank our customers, employees, and shareholders for helping the Un-carrier achieve so much success in 2020. We’ve changed wireless for good, and we’re just getting started – because together, we are UNSTOPPABLE!
Sincerely,
Mike Sievert
President and Chief Executive Officer