"My game plan is continuing to go up the leadership ladder."
I went after a senior manager position and I got some great feedback from the interview. That feedback was, I need to branch myself out. When I branched myself out I started taking on stretch assignments and learned about different areas of the business. That allowed me to really find that my true passion is within operations, so that's why I went after a position within the network operations center.
My game plan is continuing to go up the leadership ladder. I want to be a VP one day. In order to do that I need to make sure that I have the credentials, along with experience driving toward the customer focus and driving toward results.
Linda started at a call center in Texas and now supports the desktop team as a senior manager at the corporate office.