Meet Our Teams

Customer Care

We're transforming Customer Care.

We’re not just changing wireless for good; we’re also transforming the way customers are cared for. This is not your typical care job. You will become part of a team of experts that owns a customer base. No more transferring the customer to another line or representative. You'll be a single point of contact for your customer and provide complete end-to-end resolution.

A focus on training.

We’ve put a big emphasis on training and career development for our Customer Care team members. You’ll join as an associate expert, and then you’ll receive training and coaching that’ll move you to expert status with a nice raise, of course. If you want to see your career grow, we have the pathway, the training, and the resources to help you succeed.


T-Mobile Customer Care career path

"I absolutely love T-Mobile and the culture. That's what's kept me here."

—Blake B.

Come show us what you got.
Apply now.

T-Mobile USA, Inc. is an Equal Opportunity Employer.