User Profile
vmbradley
Visitor
Joined 5 hours ago
User Widgets
Contributions
Help
When contacting #611 and speaking with an agent, they are friendly and do try to help, but there is a language barrier as they may not understand the intricacies of English. I have ben to 2 different stores and 2 calls. All of which are different. My bill, when contacting T-Mobile, I was told I would hear back. Which I have not. I switched my plan to GO5G Military which switched at the end of the previous billing cycle. But my bill went up. It should be the same as previous, not higher as it is paid the following bill cycle. FYI still waiting. When trying to upgrade our phones as we have been with T-Mobile for 8 years and paid for our phones outright back then. So all the promotions do not favor us unless we are "New Customers" which is disheartening. Anyhow, I have been given 3 different versions on what I would have available. Any chance someone is able to help? Mike15Views0likes1Comment