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RobbieJudd
Network Novice
Joined 2 years ago
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Phone disconnecting from 5G Home internet
I’ve been having issues where my cell phone will not auto-connect to my 5G home internet and once I manually connect it will often disconnect, and I will need to manually connect again. I come home from work and every day have to open up wi-fi settings and choose my home wi-fi. It will connect and work (initially) with no issues. Then, my phone will randomly disconnect from the wi-fiforcing me to go back into the menus, click on my home wi-fi again and it will connect and work again with no problems. Sometimes it will stay connected for hours, sometimes only for a few minutes. I am only having the problem on my android phone (2 other iphones, smart TV, firestick, all stay connected with no issues) but my phone does not have the same problem with any other Wi-fi connections that I use. I checked all the settings on my phone - auto-connect is ON, I’ve tried with “adaptive connectivity” both on and off with no luck either way. Reset the modem and the phone multiple times, but still having problems. Not sure what else I can try at this point.241Views0likes3Comments