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Refund77
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Joined 26 days ago
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I have a credit on my t mobile account that I can’t get refunded.
I was using a credit card to pay my bills as an automatic payment. I switched carriers and got a bill with a credit on it, The account was closed and I can’t log into my account to request a pin because I no longer have a t mobile phone number. I receive a bill with a credit listed every month and cannot access account to get a refund. I called and they can’t access account without a pin. I go to the store and same thing they say they can’t access because account is closed. I want my money back I am not the only person who has made a complaint on this forum about accessing account without a current (active) number. please fix this issue88Views0likes1Comment