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myemail2175
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Joined 30 days ago
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Charged since July last year for a line I called and canceled
I was with sprint for 17 years and now with T-Mobile for this 3 years i guess and I have had to call about my bill over and over . Well if you have had experience with someone you live with with stage 4 cancer . You understand it when you don't have the time or even think to look at the small stuff. Well someone got into our checking account so we had to shut it down and screwed up my auto pays . We'll my phone got cut off because my payment was rejected or returned because the account was closed. So I went online and seen this huge bill and was reading and they have been charging me for a line , I had turned off .. They say I didn't request it tobe turned off , I requested it to be blocked ... And I tried to tell her your wrong . Because after the first time I called in to report that phone was stolen and to shut that line off. I had to call back the next month because data had been used on that line. So I called back and asked why data use is on a line that I wanted canceled and I told them put a block or something but I dont want that line nor do I want anyone to be able to use wifi or data .. So they say since I said that the line wasn't canceled and they don't owe me anything even though no one has used that line for anything since then.83Views0likes1Comment