User Profile
magenta4424902
Newbie Caller
Joined 8 years ago
User Widgets
Contributions
Re: T Mobile sales reps lie
Yes I took care of everything! Thank you for your feedback☺ Sent from Yahoo Mail on Android On Sat, Mar 24, 2018 at 5:25 PM, tmo_amanda<no-reply@t-mobile.com> wrote: #yiv6179100024 * #yiv6179100024 a #yiv6179100024 body {font-family:Helvetica, Arial, sans-serif;}#yiv6179100024 #yiv6179100024 h1, #yiv6179100024 h2, #yiv6179100024 h3, #yiv6179100024 h4, #yiv6179100024 h5, #yiv6179100024 h6, #yiv6179100024 p, #yiv6179100024 hr {}#yiv6179100024 .yiv6179100024button td {} | T-Mobile Support | T Mobile sales reps lie reply from tmo_amanda in Account & services - View the full discussion Hi, magenta4424902! I'm just checking in to see if you've had a chance to look over my previous reply to you and if so, did you get in touch with Customer Care or T-Force to get the voicemail subscription feature canceled? Reply to this message by replying to this email, or go to the message on T-Mobile Support Start a new discussion in Account & services by email or at T-Mobile Support Following T Mobile sales reps lie in these streams: Inbox This email was sent by T-Mobile Support because you are a registered user. You may unsubscribe instantly from T-Mobile Support, or adjust email frequency in your email preferences58Views0likes0CommentsRe: T Mobile sales reps lie
I went to purchase the LG K20 phone and the Sales Rep who helped me pulled out a paper and looked up some prices. She said that I would have to pay $40 and some change in taxes to get the phone. She then looked at the paper again and was doing some calculations and said she could save me some money if I get 3 accessories. I would only have to pay $18.99 if I got the phone with the 3 accessories and said I would only be paying $11.00 more on my bill. So I fell for it and was told I can get a phone screen protector, the phone case and a choice of a speaker or headsets. I chose the speaker and the other 2 items mentioned. After I left the store I looked at my receipt and realized that she was saving me money on the sales tax not on my monthly bill. Total for these items came out to $244.97 and I only paid for the sales tax of 18.99. So how is this saving me money when the Sales Rep suggested I get these 3 items and now my monthy bill is going to be higher? No sure where she got the $11.00 a month added to my bill because the total for the accessories including the monthly lease for the LG phone is $27.57 a month. Also included in this bill is a $2.50 Premium voicemail charge that I was not told about. She just added this onto my plan. This is why I get upset everytime I go into a T Mobile store and am told that I have to purchase something to get the better deal whether its a new phone or to change my plan. I just don't understand how or where the Sales Rep came up with the $11.00 more a month figure when the total is actually $27.57 Now I have to pay for this charge for the next 24 months! 476Views0likes0CommentsT Mobile sales reps lie
I am so tired of the T Mobile sales reps trying to sell me stuff everytime I go into a store to get a phone or change my rate plan. There is always a catch. If you want to change your phone plan you have to get a free tablet or that stupid SyncUP device for your car which I do not need and is a waste for me! Last month I went to the T Mobile in Redlands, CA to get a new phone and the sales rep totally lied to me! She said she could save me money if I get the phone and 3 items which was the cell phone cover, the protector and either a speaker or a headset. So unfortunately she SUCKERED me into it and now my bill is almost $20 higher than it was! How is that saving me money!! Why can't I just get a phone without some sales rep trying to sucker me into getting accessories that I don't need and making my bill higher just so they can get their commission! I am on a budget and now I am stuck with all these accessories just so this girl can get her commission. You guys lie to customers! As soon as all this is paid for I am cancelling my plan with you guys. I am so tempted to report this to the Better Business Bureau! If a person wants to change their phone plan or buy a phone we should not be forced to get other accessories that are not needed just so the Sales Rep can make an extra buck! T Mobile are swindlers!!!Solved2.5KViews1like8Comments