User Profile
magenta4384439
Network Novice
Joined 7 years ago
User Widgets
Contributions
Re: Access Customer Service Chat History
I was given a chat ID when I requested a transcript of our chat. I then asked how can I access this and the agent said on the Tmobile app. I checked on the app but couldn't find any past chat conversations as he stated. Thankfully I took screen shots. If anyone knows how to look up past chat convos, please share.486Views0likes0Comments