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jodilee914
Network Novice
Joined 6 years ago
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Re: Can't Make Online Purchases
I am thinking the same thing. I just tried to upgrade 2 phones and got the Oops message. Again. And again. So irritating because this same thing happened a year ago when I tried to upgrade and they did try to charge me a fee for doing it via phone or messaging. Seems awfully fishy. I am wondering how much money T-Mobile has made over this "error". If it is a scheme, then shame on T-Mobile. If it is a true error, then shame on T-Mobile because it has been over a year and it still is not resolved. I have some phones that I have to continue to pay on so am stuck but I think I am taking the other lines to a different carrier instead of upgrading. This is no way to treat longtime customers.6Views0likes0Comments