ContributionsMost RecentMost LikesSolutionsQuitting TMobile After 24 Years! I am officially quitting this horrible network after waiting 6.5 DAYS for Customer Careto answer. I called every hour! Re: What happened to customer service??? I have called Customer Service every 45 minutes for the last 6 hours. No one answers. I have been with T-Mobile for 23 years. Time to change!