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DaveMudra
Network Novice
Joined 4 years ago
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NO INTERNET after converting to 5G
I bought a new iphone13 from T-Mobile and I could not get any internet all around my neighborhood in Los Angeles County even thought their coverage map shows full coverage. T-Mobile tech support could not solve the issue and finally sent me a replacement phone. That replacement phone had the exact same issue and after much time with tech support T-Mobile admitted this was an issue on their part and a supervisor would call me back the next day. I have never received that call and I have reached out numerous times and finally told them to return my old iphone SE which they said they would do within 24-48 hours but they never did. I’ve reached out to them several more times but am all but ignored. Why would 5G cause a worse connection than 4G?566Views0likes3Comments