website issues
4 TopicsTmobile app and website not working
What is with T-Mobile’s app and website. I’ve been trying to upgrade my phone, and it never lets me go past the credit card payment window. I’ve tried three valid credit cards and debit cards, still won’t process any! Keep getting a screen that tells me to call customer service. So frustrating!1.9KViews0likes1CommentWill you ever fix your website?
I have been trying to utilize my jump upgrade through the website and it will not actually progress past a certain page. The “buttons” don’t seem to register that they are supposed to be linking me to the next step in finalizing the transaction. IE I want to add item to cart- I press ad to cart button and nothing happens, ever. And this happens in every other category of website use. Why is it constantly dead ending whatever action I try to do? Why have an online platform at all if it’s not going to be functional? Why am I paying for services that I can’t even access?! Fix your website!58Views0likes0CommentsWhat website do I put while filling out the T-Mobile Reseller Program?
Hello! I was wondering, what website do I put while filling out the T-Mobile Reseller Program? Do I have to build a website and design it like how I would if I got approved for the program? I'm confused as to if I need to own a Mobile Service company before I even get approved? Can someone please help?719Views0likes3CommentsWebsite Crashes 100%
When is your IT going to fix their website? We have 25 lines on our business account and NOTHING can be managed by your website which constantly crashes, hangs up, and loops multiple error messages, system not available messages, page not found messages.. the list goes on and on. TMO knows this has been an issue for years but does absolutely nothing to resolve it. I want answers before I close our accounts and move to ATT.180Views0likes1Comment