unfair
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Does anyone have an email address for T-Mobile Executive Customer Relations?
Hi Everyone - I am frustrated in finding out I have been being charged for a Lease to Month Charge for a device that was paid off. I spoke w/ a customer care associate who removed the charge from my next billing cycle. Another customer care associate offered to refund me 2 months of the charges. I declined the offer as I want a full refund (not a billing credit). The last customer care associate gave me and email or Executive Customer Relations, but of course when I went to email them, the email address provided is incorrect. Does anyone have an email address for the Executive Customer Relations department? I am also looking into how a Class Action Lawsuit can be filed. If this is happening to me, it has to be millions of other customers being unfairly charged.Solved2KViews0likes3Comments