How Can I Setup My T-Mobile ID for My Home Internet Account...???
I signed up for the Home Internet and got an email that I was activated on 04/01/21... A few days later the cylinder device arrived and connected to the internet easily. Nevertheless, I cannot register to get a T-Mobile ID for this account. I cannot login online OR use the T-Mobile app because it keeps stating they don't recognize my email. I've had two lengthy phone calls with support and visited a store (whom in turn called support)... As of now I STILL can't create a T-Mobile ID to manage my account. (This account was created using my Pre-paid phone account...) At first I thought it didn't matter that I couldn't access my account since the service is working so-so... But at the end of the first month my service was cut off as the person who initiated my account did not ensure that I was signed up for autopay. I never received an email about my bill. When I called about my service they wanted me to pay the $65 + restoration fee + plus a fee for making a payment manually over the phone...?!? It would have all been over $90... It should have only been $60... After admitting their fault they charged me $67 to continue with the service... I'm told I'm signed up for autopay, but we will see… I STILL CAN'T REGISTER FOR A T-MOBILE ID so that I can manage my account. I've been working with the store and they're having trouble getting the techs to resolve this problem as of... 06/02/2021... Internet quality is lacking... The speed is inconsistent; 5mbs - 25mbs... I can't visit some websites using the Home Internet device yet have no problems visiting the same sites/pages using my T-Mobile prepaid phone account as a hotspot. Reviewers should look into the issue as to why this ISP (T-Mobile Home Internet) cannot be used to access some websites. There are quite a few pages I cannot access, but yet I can access them using T-Mobile's prepaid phone account as a hotspot.
Gateway home i-net
T-Mobile Gateway setup, contrary to the instructions, is so complicated, scattered, and full of upsells interrupting setup. First, their official video for setup doesn't sync with the feedback you get on your cellphone. How come this unwelcome “Digitizze” pops up during registration and you can’t get past it? Are you TRYING to lose market share? Did you forget that 99% of consumers don’t like doing stuf like this? How can such intelligent people be so stupid?
Internet Config
I am very skilled in setting up routers… BUT… I have a Linksys router that is configured to use a “Static IP” in the internet settings, and setting it to internet ipv4 address of 192.168.12.2 with the default gateway 192.168.12.1, and DNS of 192.168.12.1,7.7.7.7, and 8.8.8.8. I can surf, and the Linksys sees that there is a internet connection, but the Linksys also has a Yellow connection issue light on the router. What is everyones setup for using a external router so I can compare… I have also disabled all Wifi on the TMobile router because it is garbage. I can surf without an issue, but once and a while I have some wacky internet.