jump
21 TopicsWhat is the difference between Jump, Jump 1.0, Jump 2.0, Jump Upgrades, and Jump on Demand?
I am trying to figure out what the difference is in this and how do I find out which one I have? Does the device have to be paid off to upgrade or can I upgrade even though I still owe - how does this work? Thank you, Suzanne42KViews0likes3CommentsWhat happens if I don't return my device through the JUMP! benefit?
I got a new phone through the JUMP! benefit and have to send my old phone back. What happens if I don't return it? Due to me not having a printer and COVID-19 (meaning I can't go to a store where I can print the label), I won't be able to return my device on time. What happens if I either don't return the device, or return the device late? Will I get charged a fee or something? And if so, how much? I'll be able to print out a label for the device once I return to work and can go to the post office then to drop off the phone, but I don't think the device will reach the warehouse by the date they want me to return it by. Thanks in advance for any help.Solved7.2KViews0likes6CommentsCan i upgrade my Jump Phone if its cracked amd not fully paid off?
I'm on the Jump plan. I believe the Jump on demand. I have a OnePlus Nord N10 5G and I still owe about $100 on the phone about 6 more payments before it's paid off. Well I dropped it and it cracked the screen. I want to upgrade to the new OnePlus 10T with a $168 down payment. Could I upgrade to the new phone without penalty, or would I be required to pay this phone off in full before I'm allowed to upgrade since the screen is cracked? ( I have no Protection plan for the phone).3KViews0likes2CommentsWhy cant i trade in my paid JOD device towards a new device?
So i recently just paid off my lease for my samsung s21 ultra and i was looking to trade it towards a new phone. But every time i tried to upgrade, it tell me that i cant trade in my phone since it is a lease device. I spoke with a rep and they told me that, i will need to wait another 9 months before i can upgrade???!!!!!! I dont understand. I finished my lease and paid the purchase option but im still being told that i can not use the phone towards a new phone since it is a lease device. Can someone please explain to me, why pay off a phone for it to technically not belong to me?Solved1.8KViews1like20Commentsjump 2.0 question
I'm a bit confused, I paid the remaining 134 dollars on all are accounts, to upgrade to iphone 14, so it says we're now jump Eligible on the site, so go to store with my parents to get them a iphone, only to be told they have to buy the samsungs out completely , and they try to tell us the total due is 3000 dollars, so the question is why is it with having protection with jump 2.0 and eip being half now are they trying to make them pay 3000 dollars instead of doing a trade in, am I missing something699Views0likes0CommentsJump 1.0
Getting a little irritated with T-Mobile. First we are told that Jump 1.0 is ending then it isn't but now I'm being told I can't use my benefits and given the run around. Four different reps have given me 4 different excuses and I'm to the point that I'm about to say screw it and go to Verizon.299Views0likes2CommentsDiscount gone when using JUMP?
I am looking to upgrade my Galaxy S22 Ultra (to the S23 Ultra), and am in my first year under JUMP! - When going through the device update process, TMobile offers me a dicsount of up to $800 for my device. However, I select JUMP! the offer links still show, but when I go to the page where I have to enter my CC data, all offers are gone and I am asked to pay the monthly installment with no discount. Is that I cannot combine both? If that’s the case, what’s the benefit of paying JUMP!? I acquired this phone with a monthly credit discount, and updating via JUMP! would mean I no longer get it, and I’ll end up paying MORE monthly. Appreciate any answers here. I don’t see the value of paying JUMP! if I’ll end up paying more every month when I upgrade. Thanks199Views0likes4Comments