international service
17 TopicsUnlimited International data pass
I would like to get another international pass or any pass that has unlimited data for my trip. I used the 5G already then bought the 15G one and my account is saying I have used all my capacity in passes; what if I need another one? Please help me.79Views0likes0CommentsLost my phone, need new sim card to so i can keep my old number
I lost my phone and was hoping to have a new sim card sent to me so I can keep my old phone number. I'm currently on deployment in Poland, I plan on buying a phone here, and was hoping to have the sim card sent to me because I have heard that european tmobile stores wont be able to help me with the sim card here.60KViews1like5CommentsTravel to Spain: Will Magenta Max 55+ work?
Going to Spain soon - hoping to use the international 5gb data plan and 25cents/min that are included in the Magenta Max 55+ but when I go to check if Spain is covered on the Tmobile app - its says that T mobile doesn’t operate there yet? Is that for real or is it a bug? I find it hard to believe that Spain is not covered … Says same thing for Portugal, and France … must be a bug.292Views0likes0CommentsInternational data pass calls dropped
Hi, Do you guys use T-Mobile aboard? I’m in Poland right now using international data pass. I have 5G most of the time on my phone and internet works OK, but calls show wrong phone number. T-Mobile told me to use WiFi calling, but when I call out to local numbers in Poland it does not show my phone number but random number from Germany, India, etc. Not even from Poland. Today, someone from US called me and on my phone it showed +31 country code.. Also, when I’m not in WiFi range I can’t use WiFi calling and every incoming call is being dropped at exactly 5 minutes and 6 seconds mark. T-Mobile rep told problem with caller id name is on the receiving end which I don’t think is true since problem is with phone number not name. Also, if he is right and number was incorrect on incoming call.. then it’s T-mobile problem.. This is not the service level I was expecting on business account paying extra for data pass. Anyone has similar issues? dArF1k90Views0likes0Comments30-day International Pass added to Magenta Max plan
We just added a 30-day 15GB International Pass to our Magenta Max domestic plan. No where on the T-Mobile web site do I find a clear explanation of the terms of the international plan. I’d appreciate more details on what the plan includes. Thanks!552Views0likes1CommentInternational Data Pass and calling costs
I am traveling to India and getting the 15GB data pass which includes “unlimited calling” When in India, does this include: Calls I make to the US Calls I make within India Calls I make to other countries like the UK Calls I receive from anywhere266Views0likes1CommentMagenta MAX International Data 5GB Restrictions
Does the 5GB international data included in the Magenta MAX plan have any restrictions on the number of different countries in one trip? In other words, is it possible to use 5GB in country A and country B, for a total of 10GB in one trip? If not, does the 5GB data reset every billing cycle?1.2KViews0likes1Comment