T-Mobile Hotspot Usage Bug with Tidal Streaming
I have been having issues with Tidal streaming on my Samsung S24 since February ‘24. I have determined that the data that Tidal is using to stream music is being recognized as "hotspot data" by T-Mobile. Each carrier billing cycle the T-Mobile system sends me a message stating I have hit my hotspot data cap. At that time Tidal becomes extremely slow and encounters buffering issues. All of my other applications work perfectly fine, I have unlimited data with my T-Mobile plan (Magenta Max55+), but for some reason, Tidal is using hotspot data or its data usage is being miscategorized as hotspot data. On my phone hotspot data usage reported is 0GB month over month. I never use my hotspot. Something weird is going on here, I am not sure if it is on the Tidal side in how it requests data or on the T-Mobile. I need help in having this issue investigated and escalated to the appropriate parties (Either at Tidal, T-Mobile, or maybe even Samsung). I have attempted to inform T-Mobile but they their phone support seems ill-equipped to handle uncommon technical problems. I am not sure if this will ever be resolved. I suppose in T-mobiles eyes this would be like a “P4” priority. Unless there is some security risk involved I doubt they will care. Here are links showing other customers have experienced similar problems: https://community.t-mobile.com/accounts-services-4/t-mobile-shows-hotspot-data-usage-when-it-is-disabled-in-my-phone-settings-47603https://community.t-mobile.com/plans-features-and-billing-46/why-is-tidal-data-being-recognize-as-hotspot-data-50869?postid=223600#post223600
Anyconnect cannot work with T-mobile phone hotspot
Hello, I sometimes need to use Cisco AnyConnect on my laptop, which connects to my phone's hotspot for remote work. However, it has failed since early February. Has something changed regarding using VPN on a hotspot? Please help, and thank you very much!
TMobile shows my hotspot usage is 14x what I have actually used
I am previously a Sprint customer that was transferred over to TMobile last year. Since then I have had multiple issues with my hotspot usage being inaccurate. My plan just renewed itself on the 19th and according to Tmobile I have already used over 300GB. I checked my phone and computer, together I have used just a bit over 22GB. I keep trying to explain this to the customer service chat, but they made me feel like if I went over my limit. I have a 120GB plan at 5G, there is no way I hit 300 in 8 days. I use my hotspot for work and streaming. I haven't even used my hotspot everyday.I couldn't send the rep any pictures as the app crashed when I tried. When I check any type of usage on the app it is extremely off. Right now itnhas my current usage (mobile data) at 800GB...when I tap it and it takes me to another page it says 21GB. That is a huge difference. When this happened to me in July, a rep was very helpful. She had me turn off/on my hotspot while she looked at it on her end. She did some kind of reset and everything went back to working fine. I kept trying to tell the reps this is what they did so they could take a look at it again, but they just wanted me to take a technical call. Why can't the reps just have me do the same thing and reset so I can use my hotspot. It sucks to pay so much and I can't even use it properly. Why haven't they fixed this issue, it seems mutiple people have had it for over a year now. Is there a better way to have my hotspot reset so I can use it? Will tmobile ever fix the overview on the app so it reflects what I actually use?
T-mobile 5G router issue with connecting to Datagrip for work. Tmobile hotspot through phone works fine.
I’m working from home. i cannot connect to datagrip when on regular wfifi which is 5g router. however, if i turn on hot spot on my phone and use that., i can connect just fine. all other applications / connections work just fine on wifi . any ideas ?!
Tethering Laptop to Phone, Hotspot
I have a good T-Mobile data plan on my Samsung Galaxy phone. There are times when I want to tether my laptop to the phone. On my phone I get download speeds of about 35 Mbits/Sec. But when I use a cordless method to tether laptop to phone then (on the laptop) I get intolerable download speeds of about 0.29 Mbits/Sec. And if I use a USB-C cable then I get download speed of about 0.30 Mbits/Sec. Why is this so intolerably slow? Samsung Galaxy S21 5G, Android 13 HP Laptop 17-cn2063cl, Ubuntu 22
