family plan
5 TopicsCan free line change number?
My plan has 10+ lines. in 05/2024, I added a new line to my plan and got an additional free line. This free line came witha random number. Till today, no one use this free line. In 08/2024, a friend joined my plan by porting in his AT&T number and T-Mobile charge $35/monthly for this line. I chatted with T-Mobile Customer Service, and wanted to replace the free line with my friend number, so it can save $35 per monthly. But the customer service told me that the existing free line number can’t be replaced or changed. IS THIS TRUE?? All I can do is get a SIM card with a random number doesn’t make any sense to me. Please advise.253Views1like4Commentsleaving family plan (owner of account)
Hi I’m the owner on an existing family plan and I’m wondering how it’ll work if I leave. What happens to the second line? Currently on a simple choice plan with 2 lines. I know I need to be mindful of when in my billing cycle I leave, port my number over etc, but I’m really more so interested in finding out what the other line can expect to happen. How does tmobile adjust their billing when the primary account holder leaves? Any help would be much appreciated.4.9KViews0likes6CommentsHow to port out of family plan and change to individual plan
What should I do if I want to leave a current family plan I am in and change to a individual plan? I am not the primary account holder for this family plan so does the primary account holder need to do anything or I can just port out on my own?Solved101KViews1like5Comments