Home Internet, stuck on setup menu but it is working
My T-Mobile Home Internet is working, but I want to make a change. I use a PC and Ethernet connection. Whenever I go into the admin menu, I get the new setup menu and not the normal admin one with all the settings. I try to go through the setup, but it gets stuck at the point when I have to scan the QR on the device, it keeps failing. Then it wants me to do the Ethernet setup using the app on the phone. That doesn’t even make sense, how can I connect my phone to an Ethernet port and how can I use the app on my PC when they don’t make an app for the PC. (no one on their phone tech line even understands the basics of networking or telephony.) Once again, T-Mobile has be stuck. Steve
T-Mobile Home Internet & GlobalProtect VPN | Resolution
If you have a VPN issue, specifically GlobalProtect, I think I found a fix that has been working for me with T-Mobile Home Internet. Tldr; Set your T-Mobile Home Internet Wi-Fi Network name to automatically connect (so it connects when you turn on your PC) and under properties change the Network profile from Public to Private – viola. GlobalProtect VPN now works for me, so I can now assess whether I will keep Comcast or T-Mobile. Decisions lol Background: My current provider was Comcast and my rate is $50 with “Promo”, ebill, and Autopay for their Blast! Service. I use my own equipment (Moto modem, eero Wi-Fi 6 router) – no issues. The agony/anxiety of having to call them every year when your promo ends and your bill goes up, you threaten to leave, they say they have the same price but for lower speeds, you don’t accept, then eventually they keep you at the same rate and speed – after several years of this same rodeo it is annoying. Present: It’s my 3rd day of having T-Mobile Home Internet. With Comcast I was getting anywhere from 200 -300 Mbps. I get the same or better speeds with T-Mobile, hitting as high as 465 Mbps and 30 on Upload. In short, the speeds at their lowest thus far, have been the same or better. I appear to be on Band 66 which gets me the best speeds in my location and Band 2 still fast but I do see a speed decrease. Unsure if/how the Primary/Secondary connection are at play and if I’m taking advantage of 5G. The first evening was cool, until the next morning I tried to connect to my work VPN and couldn’t. When I called that second day, the rep opened a ticket to backdate my software to .0168 stating this was a temp fix for VPN issues – well later that day I noticed the firmware version dropped – so I tested with Ethernet cord and it still did not work. I tried 3 resets, rebooting and searching online for self-service to update my firmware – no dice- faux pas – had to call back in to request they update to latest firmware as speeds were still good but I noticed a difference in the firmware versions. At this time, still waiting for the “push” smh to go back to .0178. In the past, with Comcast, I did not want to run an Ethernet cord so I would use my Wi-Fi seldomly– I could always connect to the VPN but if I could access the sites was hit or miss, then magically I plug in the dumb Ethernet cord and it works. So, I did the same with T-Mobile, read all the forum thread post on possible causes and fixes. Well accessing the MTU or Ports or whatever else is not something I could do, nor do I think it should even be this difficult between IpV6 and 4 – if 6 is the future then let it be! Anyways, so I was contemplating a return because if I can’t use the VPN whose gonna pay my bill? Based on what I have read, unsure if it’s the VPN provider, your companies own IT limitations protocols, the type of Internet connection required for the VPN to function, it seems like all are valid depending on your VPN, settings, and the ISP provider. So anyways, I really would love to have 1 bill and get rid of Comcast. So, because of the error or patch issue I would get if I turn on my work PC and it is not connected to an Internet source (Ethernet or Wi-Fi) it gives an error. I used to manually connect to Wi-Fi because when we changed VPN’s it was hit or miss, so I changed it to Automatic connect to network. GlobalConnect logs in but I can’t access data or my work sites, or even Google.com, I can open Outlook though lol -so I had an epiphany. I changed the setting, so it connects automatically AND I went into properties under the network name and changed the Network profile from Public to Private – then magically everything worked just fine! Smh – so is this the missing link with GlobalProtect VPN? Or my companies IT protocol for Wi-Fi? Either way 3 reboots later, I’ve tested, and all is well, so glad I don’t potentially have to cancel T-Mobile Home Internet, or run an Ethernet cord in my home just to work – will continue to test. Now My Comcast ping ~10, with T-Mobile its ~25-45 – not a gamer so it doesn’t concern me. I noticed when I do a speedtest on my work PC connected to VPN(via Wi-Fi of course) the ping was 54 and Dl was ~60-75 Mpbs – versus my personal PC on the same network was 27 ping and 399 - 465 Mbps down LOL . I have not and will not try Ethernet with the VPN anymore as Wi-Fi seems to be working and my work space is neat like I like it…
What's the best type of Ethernet cable to use with T-Mobile 5G Home Internet?
I’m a new T-Mobile 5G Home Internet customer and I’d like to connect my desktop PC directly to the modem by Ethernet cable and the included one is far too short. What's the best type of cable to use with the current modem for optimal speeds? CAT5e? CAT6? I assume something like CAT8 would be overkill.
Speedtests on Sagemcom using wired ethernet speeds are crippled
I just signed up 5 days ago and got the sagemcom gateway. Noticed I can get 350 Mbps using the sage’s wifi but if i do the same speedtest a minute later using wired (ethernet) i get around 40 Mbps. This makes no sense as wired should always be faster and more reliable than any radio wave signal. I’m a network engineer and i can transfer 2 files between my 2 computers with the same cables and network adapters at 100 MB/s (1 Gbps) so i'm 100% sure it’s an issue with the gateway Adding to that, if I repeat the same file transfer test when connected to wifi, the file transfer is done at 40-50 Mbps as well. I have my tplink mesh connected to one of the ports, so even if i use that signal to do a speed test (which is a wifi 5 mesh, meaning it’s capped at 866 Mbps) i get much worse results. I have seen reported this issue many times over the unofficial tmobile isp reddit specifically when using the sagemcom https://www.reddit.com/r/tmobileisp/comments/ybm7yl/sagecom_to_router_speeds_my_wireless_router_speed/ I recorded a video with speedtests done with wifi and wired and got tforce to create ticket 72045919 . Looking forward to a resolution of this, I'm just hoping it's a bug that can be patched via firmware and not a hardware defect.
Ethernet Cable
I have my gateway internet hooked to my smart tv with an ethernet cable. This cable was provided by tmobile in my gateway box. My smart tv has started displaying a message that my ethernet cable is not connected. It will drop the internet for a few minutes and then reconnect. I have replaced this cable and it still keeps dropping service. Any ideas on what to try next? Thanks!Ethernet not talking to Wifi on Nokia 5G21 Gateway
I have a Nokia 5G21 Gateway with an ethernet connection that feeds a switch in my home office. All other devices (phones, laptops, wireless printer) are connected via wifi. The gateway shows 6 devices connected via wifi, and 3 via ethernet -- that is the correct number of devices. All devices have internet, I can connect to the web interface at http://192.168.12.1 from any device, but the wifi devices cannot ping devices on ethernet or vice versa. This had been working until recently. This happened one other time, rebooting the router fixed the issue then, but didn’t work this time. Any suggestions on how to keep this up and stable are appreciated.
Home WiFi router wont connect to my Ricoma MT 1501 Embroidery machine
I can’t get my TMobile router to work like my Cox router. When I plug ethernet cable into my T-mobile Home WiFi to my Ricoma MT 1501 Embroidery machine ethernet port, it doesn’t connect. I don’t have this problem with my Cox router. I am doing this so I can then send files via wifi to the tmobile router exactly the way I do with my cox router. This eliminates me from having to plug my MacBookPro directly to the MT via a long long ethernet cable, or walking over to the MT embroidery machine.
Home Internet failing
Hi everyone! I have been through hell trying to get the most consistent service using my new home internet setup. I initially had the grey cylinder and through some troubleshooting / research / 20+ hours on the phone with fairly useless tech support via the Philipenes, have recently gotten a second line with the Arkadian model. I just set up the new device yesterday and am extremely frustrated. The signal keeps dropping although it’s in a location where it is usually “very good,” it will suddenly drop to “No Signal.” Even when it is working, I am not getting anywhere near the speeds from the grey cylinder + a TP-link wifi router that seemed to boost the signal a good bit. I usually connect directly to the black box with a good ethernet cord - that seems to have been the more reliable route but with this new model, I’m concerned that might overwhelm/overheat it. I’ve already fried one device so I do have a fan under the unit and am careful to keep it out of direct sunlight, away from routers/other devices, etc. Does anyone know what the best way to connect is - WiFi or Ethernet? My job relies on very consistent and fast upload bitrate so ultimately that is the goal... So far, I’ve tried everything I could except reaching out here so I figured it couldn’t hurt to ask! Dropped signal before I was able to post this originally and I’m about to lose my mind!!! Any/all advice would be very helpful - thanks!!!
