iPhone 13 Pro Max switch from Physical SIM to eSIM
We are regular T-Mobile customers (not post-pay/pre-pay) with 4 phone lines. We have iPhone 13 Pro Max and iPhone 12 Pro Max. Is it possibly to change all physical SIM to eSIM? Although T-mobile Data covers international but it is EXTREMELY slow. It will be better to purchase a local SIM for data use. Since iPhone in the US market don’t provide dual SIM caddy, it will be painful to reject the T-Mobile SIM and keep it in safe place while traveling.
iPhone 13 Series Dual eSIM Setup Instructions
After spending 4+ hours on the phone with customer care, and in-store, today trying to get Dual eSIM’s setup on my iPhone 13 Pro Max, I left the store with one eSIM and one physical SIM on my new device. I need help and direction on how to get multiple eSIM’s from T-Mobile setup on my device. I currently have two T-Mobile accounts - one personal, one business. I’ve previously used them in Dual SIM setup, one physical SIM & one eSIM - as described above, on my iPhone 12 Pro. Every time I’ve needed to re-setup the single eSIM for that device, the store always struggled to know what to do and how to get me setup with a single eSIM. Now that the iPhone 13 Series supports Dual eSIM use, I’d like to get setup this way.The device was ordered from Apple to activate T-Mobile’s network, and the eSIM for my personal line came pre-configured upon the arrival of the device. However, when using the “Change SIM” option in “My Account” for my business line, as well as the store attempting to update from their end, the system gives an error stating “Looks like that eSIM number is already set up.” after inputting the EID from the iPhone 13 Pro Max. “My Account” has no option to input any other information from the device that may link the 2nd eSIM back to the network, and the in-store employee said the same, or didn’t understand how to set it up on their systems. I need precise direction on how I can get both eSIM Profiles for the two T-Mobile accounts installed/downloaded to the new phone. Please help.
E-sim activation from abroad? Other providers can do online, how does T-mobile does it?
Currently overseas and got issue with my regular phone with physical simcard. Due the fact had to use a new phone (iphone) which only can be used with E-sim I would like to activate E-sim, bit it seems not possible to arrange online or from the accounts. Which support can be given on this to activate my e-sim>?
cannot send or receive text messages on my e sim
I got an e sim activated on my iPhone 13 Pro. But I’m unable to send or receive any text messages on my e sim number. If anybody has gone through a similar situation please help. It’s been less than 24 hours since my e sim got activated if I’m not wrong all the services should be up and running immediately after activation.
Error 505: There was an issue completing your order
There was an issue completing my order of a prepaid esim plan. Error 505. However, even the 505 error is related to the failure of the payment my credit was charged. I have contacted T-Mobile support team and they told me that the purchase failed. Has anyone experienced something similar? Did the transaction cancel and money were refunded?
