where can i compliment an employee
March 30, I went into a Tmobile store to add my daughter in law to my account. She was currently a Sprint customer.. well, I thought it would be a quick 20-30 mins in and out. NOPE 2 hours later we walked out of the store frustrated and w/o accomplishing anything! We had to call customer care, absolutely waste of time. Language barrier, not understanding what we were talking about, etc. But we did find Alishya... omg, she was an absolute SAINT. she was helping me and another customer and talking to customer care when they were not doing or understanding what I was trying to do. I can NOT say enough about this young woman. Alishya is awesome! I'm still very frustrated because customer care messed up everything, charged me $30 for a SIM card and postdated my order for April 8. I wanted to walk out of Tmobile on March 30 with a new phone and a new line but I didn't.