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Missing trade in credit/ unethical sales practices
...ine $830 off bill credit with the trade in of an iphone 13 pro. Another associate said to come back when Andrew was there because allegedly it did not apply to us. After calling customer service over t...
Solved
Phoneperson
5 months agoPlace Upgrades & Orders
457Views
0likes
1Comment
Trade in bill credits CANCELLED ... Annoyed
...n? Additionally, I asked them to return my trade-in phone since they are no longer giving me credit. Why are they keeping my old phone if they are not providing the credit? the customer service has b...
Solved
Phuong_Truong
9 months agoPlace Bill & Charges
481Views
0likes
1Comment
Still receive 2021 Apple Trade P3 credits after using 2022 iPhone 14 trade-in deal?
Hello, Last year I used the 2021 Apple Retail Trade P3 promotion to receive 24 bill credits when trading in my iPhone - I am still ‘owed’ 12 of those credits now, and would like to use t...
Solved
TheGreenLantern
3 years agoPlace Accounts & Services
7.4KViews
4likes
11Comments
upgrade trade-in deception
The lure was to get “up to” $300 on my iphone 12 trade in, with monthly credits. Sent the phone in, received email (that you can’t respond to) saying that my account will have a total $110 credit. N...
Solved
perrymw
11 months agoPlace Upgrades & Orders
2KViews
0likes
6Comments
iphone trade in 2022
I’m new here and I wanted to know if anyone could answer this for me. I want to trade in my phone for the iPhone 14 Pro. It’s says that my phone is worth 800$ since it’s a promotion going on. I was w...
Solved
MirWrld
3 years agoPlace Accounts & Services
8.3KViews
0likes
11Comments
Trade In Credit
Is there anyway of getting the $800 trade in value for my S20 I was promised and I did not get?
MrsJ09
5 months agoPlace Android
123Views
0likes
2Comments
Trade-in Value Not Reflected
I traded in my old device for the new iPhone at an $800 value, but I still see $1000 device financing on my account page. Could this take a couple of weeks to correct or is something wrong?
Solved
jessdoolittle
7 months agoPlace Bill & Charges
282Views
0likes
1Comment
Trade-in question
...xcept for one of our lines - he got the SE so 100% off over 24 months with NO trade-in so we just traded his in for a bill credit. Apparently we should not have done this because…... We were&n...
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JenGoy
5 years agoPlace Accounts & Services
2.5KViews
0likes
1Comment
Still waiting for my trade in credits for my 4 x iPhone 12
In May 2023 I traded in 4 iPhone 12 Pros with promised credits of $300 each for a total of $1,200. I never received a single credit. I called four times - the first time, someone said that they w...
Solved
Frustrated_Cus2
2 years agoPlace Devices & Orders
391Views
0likes
6Comments
Unlock after trade in
So I traded in a note 20 ultra for an S23 ultra, with a balance of 100 dollars left over to pay. They gave me a 50 dollar credit to my bill and then put the remaining balance as credit for 24 months....
Solved
Ystmartin19
3 years agoPlace Coverage & Signal
1KViews
0likes
5Comments