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Terrible Customer Service
Terrible Customer Service – Still No Resolution After 12 Days! T-Mobile has completely failed me as a customer. Due to an error on their end, my phone has been locked for 12 days, and they have d...
SarahLKing66
2 months agoPlace Accounts & Services
150Views
0likes
1Comment
Terrible customer service
Is it me or in the last 6 months has tmobile customer service hit rock bottom? Rude, argumentative and downright nasty behavior coming from their reps.
rowz10
2 months agoPlace T-Mobile.com Account
74Views
0likes
0Comments
Terrible internet service with no support.
Ohhhh man, I have been dealing with bad internet service since I got the Gateway over a year ago. There’s no local service to assist with this service or lack of. I’ve called to troubleshoot easily 1...
Solved
Gtarewood
3 years agoPlace Troubleshooting
569Views
6likes
7Comments
Terrible service!
I recently switched to T Mobile after being a Verizon Wireless customer for 20+ years. I thought I was saving $35 a month! I work from home and rely on good service. On a daily basis, I drop at l...
JimG
4 years agoPlace Accounts & Services
10KViews
23likes
27Comments
Terrible customer service and misinformed employees about 2g swap
...omeone named Kim she disconnects or hangs up never heard back from her. I finally get my phone a pay $26 and leave fuming after spending hours in that store. Called the customer complaint line in speak to R...
thefaulk
3 months agoPlace Accounts & Services
59Views
0likes
0Comments
20 Year T-Mobile Customer - Customer Service had become very inadequate, terrible. Rude.
...han a month ago on the original bad iPhone that I was sent by T-Mobile, the customer service rep didn’t have the product knowledge and really wasted my time. So today I went through two service...
Greg_B
3 years agoPlace Accounts & Services
2.7KViews
7likes
13Comments
Customer service is useless
They have the worst customer service. I am so over tmobile. They are useless in every way possible. I have a phone that I pay for 5g and the service never works. I have connected customer service m...
lynz_marie
3 months agoPlace Coverage & Signal
179Views
0likes
1Comment
Terrible customer service
On August 31st, 2023, when I was about to pay my regular monthly charge for T-Mobile service, to my surprise I discovered an extra charge on an amount $236.99. I called customer service and was e...
levgoldberg5
2 years agoPlace Accounts & Services
89Views
0likes
0Comments
Terrible customer service
why does tmobile NOT answer their phone? I was on hold for over an hour...then finally gave up and hung up. I tried texting but it is very difficult to give details in a text without it taking too ...
rvassalle
3 years agoPlace Accounts & Services
161Views
1like
2Comments
Tmobile 5G Internet Gateway doesn't connect with anything old? Terrible customer service?
...id of all the wires. How difficult could it be, right? Came home to find it doesn’t connect to older Apple TV. Apple TV set-up wouldn’t give a ‘password entry’ page. Morons at “Customer Service” w...
Zubinb70
3 years agoPlace Gateways & Devices
3.1KViews
3likes
11Comments