591 ResultsMost relevantreturning phoneI’m upgrading my old phone. I’ve received the new phone. What are the exact things I need to do to my old phone before I sent it in?SolvedView results from repliesReturning old phone after upgradeWhat should I do to my phone before I return a device after upgrading. Other than Turn off Find My Phone? Erase apps? Delete information?SolvedView results from repliesreturn label for a trade in phoneI’m not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? ThanksSolvedView results from repliesUPS LOST MY RETURNED PHONE, I GOT CHARGED $1500. I AM FINISHED.SInce May 2024 I have been charged for a phone I sent to Tmobile with assurant via UPS. T-Mobile said it could not find it and I got charged. I have all the tracking numbers. I have a p...SolvedView results from repliesReturn old phoneI have a business account and need to return my old phone after an Jump On Demand trade. How do I do that? I searched and only found instructions on how to print shipping labels for i...SolvedView results from repliesAssurant return concern...hat I cannot turn it in in-store since the Protection<360> stuff all goes through Assurant. I am scared they will lose my returned phone and then bill me for it, as has happened to so many o...SolvedView results from repliescan phones be returnedmy mother has the 55+ plan with 2 lines and a watch. She just went into a nursing home and no longer has any income. is there any way to cancel her account and turn in her phones without having to p...SolvedView results from repliesIs my phone returnable?I bought my wife a phone I thought she would like for her birthday. I paid the tax and put the rest on the "monthly pay-it-off" plan. Her birthday finally arrived and she doesn't want the phone. Is i...SolvedView results from repliesBeing charged for phone after returning back to Assurant...Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 L...SolvedView results from repliesdo not see any credits on my bill for the returned phonesI am not sure how it works, but after returning my phones I did not see any credits on my bill or in my account. I returned three iphone15 phones all new and each appraised about a grand. Is this h...SolvedView results from replies