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Customer service representative lied
Dear T-Mobile Customer Service, I am writing to you regarding a miscommunication with one of the T-Mobile representatives I spoke with. This past May, I intended to purchase an iPhone 14 Plus, but...
Solved
masumasyed
22 days agoPlace Accounts & Services
292Views
0likes
1Comment
Employee lied
I spent 3 hours in the store on 2/16 and the employee lied repeatedly as to what my bill would be. I have a signed contract stating the amount of 130.00. When I recieveed the bill it w...
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lgreeneathome
7 years agoPlace Accounts & Services
1.3KViews
1like
11Comments
Lied to about promotion
On December 4, 2022, I went tomy local T-mobile store looking for promotion deals to see if I could get a trade-in upgrade for my wife’s phone. After talking to one of the employees about their cur...
teevang
3 years agoPlace Accounts & Services
12KViews
24likes
54Comments
lied to
Has anyone else been lied to by multiple T-Mobile representatives? I was told almost four months ago that unlimited home internet would be a maximum wait of two weeks … based on that and the c...
Mh1
11 months agoPlace Plans & Features
441Views
1like
3Comments
In-Store Representative Lied to Make Us Sign Up, T-Mobile Support Won't Make It Right
...ode, and that it’s too bad and we have to deal with it. I’m furious that T-Mobile could just lie to our faces and coax us into signing up with them under false promises (which we have paper t...
Solved
Paul_Kim
2 years agoPlace Accounts & Services
1.7KViews
9likes
11Comments
Anyone else lied to
I thought I was speaking to a kind and honest service rep when I decided to transfer my internet and mobile services to TMobile. A week later and I’m finding out I was lied to on two fronts: I w...
xcelfitpat
3 months agoPlace Plans & Features
79Views
0likes
0Comments
Capitalist extortionists: months of lies
Extremely fed up I have had billing issues every single month with T-Mobile, and despite their claims of support, the reality has been far from it. Each month, I waste at least two hours on hold...
Clovergirl91
5 months agoPlace Plans, Features & Billing
183Views
0likes
3Comments
lied about $ billed
...eassuring with lies. sadly, I finally asked to chat with a supervisor, and that led no where, they will not review previous discussion, and keep answering their own questions. customer s...
Marviony
2 years agoPlace Plans, Features & Billing
222Views
0likes
5Comments
Lied to About a Promotion
I switched over to T-Mobile internet service on 11/29 and was told I qualified for a promotion they were running for a 50” television. I was told I would receive more information via text and/or thro...
Renee608
2 years agoPlace Plans & Features
387Views
0likes
2Comments
We were lied to by T Mobile
I was promised free phones if I switched to T Mobile. Well that was a lie I am being charged $2000. I was promised by 3 different people it would be taken care of and today I was told the phones a...
Jlafs5
3 months agoPlace Plans & Features
59Views
0likes
0Comments